Onboarding New Employees

What are the benefits of an effective onboarding plan for new employees? 

New England Public Health Training Center Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Competencies: Analytical/Assessment, Communication Skills, Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)

Pre-requisites

  • none

About this course

An effective onboarding plan helps new employees adjust to their jobs by establishing better relationships, clarifying expectations and objectives, and providing support through feedback, coaching and follow-up. This leads to higher job satisfaction and performance, lower employee stress, greater commitment to the organization, and decreased staff turnover.

What you'll learn

After completing this course, you will be able to...

    • Name three ways effective onboarding programs help new employees adjust to their jobs
    • List six benefits of an effective onboarding program
    • Describe the 4 C’s that every onboarding plan should include
    • Design an onboarding plan for new employees that covers day one, week one, and 30/60/90 day check-ins

Subject Matter Expert

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org

Coaching Skills

How can you balance employee evaluation and employee coaching to become a more effective manager? 

New England Public Health Training Center Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Competencies: Analytical/Assessment, Communication Skills, Leadership & Systems Thinking Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)

Pre-requisites

  • none

About this course

As a manager, you wear two hats that can be difficult to manage effectively. On one hand, you have to evaluate your employees and make decisions regarding promotions, demotions, salary actions, and terminations. On the other hand, you are also a coach and an advocate for your employees' success. Employees may be reluctant to be frank and discuss weaknesses or mistakes. While there is no perfect solution, this course will help you to understand the problems and provide you with a strategy to effectively balance these two inherently conflicting roles.

What you'll learn

After completing this course, you will be able to...

  • Apply the four-step coaching process
  • Make clear separations between performance reviews and developmental coaching sessions
  • Demonstrate how to listen effectively and with empathy
  • Recognize how to discuss performance issues that will impact an employee's ability to achieve his/her goals
  • 
    

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org

Ten Essential Services of Public Health in Action

What are the ten essential services of public health and how are they provided at the local level?

Boston University School of Public Health Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Competencies: Analytical/Assessment, Communication Skills, Community Dimensions of Practice, Cultural Competency, Policy Development/Program Planning
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)

Pre-requisites

  • Surveillance of Infectious Diseases
  • Disease Case Management

About this course

Learners will investigate an infectious disease outbreak according to Massachusetts regulations and guidelines and relate investigation activities to the ten essential public health services. While the regulations and guidelines are specific to Massachusetts, the principles and key concepts can be applied in any state.

What you'll learn

After completing the training, you will be able to...

  • Describe the three LBOH responsibilities for infectious disease investigation: reporting, case investigation, controlling further spread of infectious diseases
  • Classify disease investigation activities into one of the ten essential public health services
  • Give examples of partners that are necessary to perform the ten essential services of public health
  • Summarize the signs and symptoms of a specific pathogen

Subject Matter Experts


  • Anne Fidler, ScD
    Assistant Dean and Professor,
    Boston University 
    School of Public Health
    

  • Kathleen MacVarish, MS
    Director and Assistant Professor,
    Boston University 
    School of Public Health
    

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org

Introduction to Outreach Methods and Strategies

How can community health workers create effective outreach plans that address the needs of vulnerable populations? Learn about the key components of an effective outreach plan.

Western Massachusetts Public Health Training Center Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Competencies: Analytical/Assessment, Communication Skills, Community Dimensions of Practice, Cultural Competency, Policy Development/Program Planning
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)

Pre-requisites

  • none

About this course

As a community health outreach worker, a key function of the role is providing health outreach to vulnerable populations in order to connect them with the appropriate enabling services. In order to do so, community health workers must be able to identify when outreach should occur and how to develop the most effective outreach plan.

What you'll learn

After completing this course, you will be able to...

  • Articulate what outreach is and the components of the Health Outreach Model
  • Identify qualities and characteristics of vulnerable populations and what triggers outreach
  • List tips to keep you safe in your outreach efforts
  • Describe how to choose effective outreach methods and strategies
  • Outline the elements of an effective outreach plan

Subject Matter Expert

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org

Monitoring for Cyanobacteria

What is cyanobacteria (blue-green algae) and how do we reduce risk among visitors to recreational waters? Learn how to detect the presence of cyanobacteria and manage recreational waters if cyanobacteria is present.

Lake Champlain Committee Enroll

Course Information

Pre-requisites

  • none

About this course

This course provides an overview of cyanobacteria (blue-green algae) and the risks it poses to people and pets. Learn how to monitor recreational waters for cyanobacteria (including distinguishing it from look-alikes), manage recreational waters when cyanobacteria is present, and track blooms. Information is provided on documentation through photographs, water sampling and reporting systems.

This training is intended for public health and environmental personnel, state and municipal employees responsible for management of recreational waters, citizen scientists participating in a cyanobacteria monitoring program, as well as anyone interested in learning about cyanobacteria and how recreational waters are monitored and managed from a public health perspective.

This training was developed in conjunction with the University of Vermont, Vermont Department of Public Health, and Lake Champlain Committee to address the concern about water quality in Vermont. Therefore, the regulations and administrative processes cited are specific to Vermont. However, the underlying science and public health implications are applicable to all states and jurisdictions.

What you'll learn

After completing this course, you will be able to address the following questions.

  • What are cyanobacteria?
  • What are the risks to people and pets?
  • How do you monitor for it?
  • What should you do if you find it?
  • How can you track instances?

Subject Matter Expert


  • Lynn Blevins
    Clinical Assistant Professor
    University of Vermont
    College of Medicine
    

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

If you wish to receive contact hours in Massachusetts, please go to the Massachusetts-specific training on Recreational Waters.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Holding Effective Meetings

How can you make the best use of employee time in meetings? Learn about the key components to running a successful meeting.

Boston University School of Public Health Enroll

Course Information

Pre-requisites

  • none

About this course

Have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? We've all been made to sit through these types of meetings at some point in our careers and we've all come to despise them. Not only are these meetings annoying to the attendees, but they are also a huge waste of one of our most valuable resources: time.

In this course, we'll look at how to put an end to these "time-wasters" and, instead, execute an effective meeting.

What you'll learn

After completing this course, you will be able to...

  • Determine the need for a meeting
  • Plan a successful meeting
  • Set up a meeting
  • Effectively run a meeting
  • Follow up on a meeting

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org

Grant Writing Basics

What are the best practices you should know to write a winning grant proposal and maintain long-term support?

Boston University School of Public Health Enroll

Course Information

About this course

Learners will uncover the essential components of grant writing, including where to find the right funding, the implications of different application processes, and the structural components of a grant proposal. Learners will also have the opportunity to assist a program manager with writing a grant for a hypothetical scenario.

What you'll learn

After completing the training, you will be able to...

  • Distinguish between different grant types
  • List the three main sources of funding
  • Identify where to look for grants
  • Describe best practices when crafting the various sections of a compelling grant proposal, including
    • organization background
    • statement of need
    • goals and S.M.A.R.T. objectives
    • outcomes and evaluation
    • program budget
  • Outline tips for winning and maintaining a grant proposal

Subject Matter Experts


  • Kathleen MacVarish, MS
    Director and Assistant Professor,
    Boston University 
    School of Public Health
    

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org


LPHI Emergency Preparedness Certificate

Complete the 16 trainings and upload the course certificates to access the Culminating Event Exam

Boston University School of Public Health Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 16 Self-paced trainings and exam
  • Competencies: Emergency Preparedness
  • Learning Level: Awareness through performance
  • Prerequisites: None
  • Supplemental Materials: None

About this course

The Emergency Preparedness Certificate is produced by the Local Public Health Institute of Massachusetts, in conjunction with the Office of Preparedness and Emergency Management (OPEM) of the Massachusetts Department of Public Health. The Emergency Preparedness Certificate has been developed for staff and volunteers from municipal or state agencies across Massachusetts who are responsible for public health emergency preparedness and response activities.

Candidates may include, but not limited to:

  • Board of Health or other governing body members
  • Municipal Compliance Officers or Sanitarians
  • Emergency Preparedness Coordinators
  • Environmental Health Inspectors, Sanitarians, or Specialists
  • Health Agents
  • Health Directors or Commissioners
  • Health Inspectors
  • Public Health Nurses

The Certificate is a bundle of 16 individual trainings that cover a wide breadth of Emergency Preparedness topics. All required trainings are available on-line, 24/7, and can be taken at the candidate’s own pace. If a candidate has completed one of the required trainings within 5 years, they need not take the training again – submission of their previous certificate will be accepted. The majority of the courses are hosted by the LPHI, but some are hosted by other organizations including the Federal Emergency Management Agency.

Candidates for this Certificate should move through the list of required trainings at their own pace and in the order of their own choosing. Continuing education credits are awarded for completion of most individual trainings, and vary by topic (generally from one to six contact hours). After completion of each individual training, you will need to upload the certificate of completion for that particular block of the certificate to the appropriate section (details on how to do this are provided in the technical help section below.) Once all individual criteria have been completed and verified, you will be given access to the culminating exam.

This culminating exam, developed by Subject Matter Experts, will test the knowledge and skills gained through the individual trainings. The exam is scenario-based, multiple choice, and open book. Upon successful completion of the exam, candidates are awarded the LPHI Emergency Preparedness Certificate.

Enrollment and Contact Hours

To enroll in this training, select Enroll below.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Having trouble accessing the course? Contact support@nephtc.org

Maintaining Safe Recreational Waters

How do we minimize the public health hazards experienced by visitors to recreational waters? Learn about the health hazards common to recreational waters and how to manage them.

University of Vermont Enroll

Course Information

Pre-requisites

  • none

About this course

This course reviews the four health hazards common to recreational waters: biological, chemical, physical, and cyanobacteria (blue-green algae). Information is provided on water sampling and testing, visual monitoring, reporting, and recreational water management (i.e., beach closure, signage). This training is intended for the environmental public health workforce, state and municipal employees responsible for management of recreational waters, as well as anyone interested in understanding how recreational waters are monitored and managed from a public health perspective.

This training is intended for public health and environmental personnel, state and municipal employees responsible for management of recreational waters, citizen scientists participating in a cyanobacteria monitoring program, as well as anyone interested in learning about cyanobacteria and how recreational waters are monitored and managed from a public health perspective.

While the regulations and administrative processes cited are specific to Vermont, the underlying science and public health implications are applicable to all states and jurisdictions.

What you'll learn

After completing this course, you will be able to address the following questions.

  • Identify common recreational water hazards
  • Describe regulations and strategies to prevent recreational waterborne illnesses
  • Describe methods to monitor, sample, and test recreational water
  • Explain the process for posting warning signs and closing beaches

Subject Matter Expert


  • Lynn Blevins
    Clinical Assistant Professor
    University of Vermont
    College of Medicine
    

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

If you wish to receive contact hours in Massachusetts, please go to the Massachusetts-specific training on Recreational Waters.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001

Marketing Public Health

How can the basic principles of branding and marketing contribute to the success of your public health mission? Learn how to develop an effective marketing communications plan.

Boston University School of Public Health Enroll

Course Information

Pre-requisites

  • none

About this course

Whether you are managing a single community program or an entire public health department, understanding the basic principles of branding and marketing can be crucial to your success. Every program and organization has key stakeholders, and the goal of this course is to offer you concrete strategies for communicating with those stakeholders in order to support your broader program and organizational goals.

What you'll learn

After completing this course, you will be able to...

  • Describe the four pillars of building a strong brand
  • Outline the steps for developing an effective marketing communications plan which includes:
    • Understanding the mission and goals
    • Knowing the audience
    • Identifying the core umbrella messaging
    • Defining messaging by target audience, and
    • Identifying and prioritizing tactics
  • Describe the importance of educating the staff and other stakeholders on desired brand behaviors, and
  • Identify and track success metrics.

Subject Matter Expert

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Enrollment Options Key
For a Certificate of Completion
Enroll-001
To Audit (No Certificate)
Audit-001