Aimed at busy public health professionals, these webinars cover hot topics in public health as well as practical needed skills that are taught by experts in 1-2 hours

Course Information

  • Audience: Community health centers, community health workers, school staff, public health, non-profit organizations, county health departments
  • Format: Online Webinar
  • Date/Time:

    May 1, 2018
    1:00-3:00 PM

  • Price: Free
  • Length: 1 Webinar Session, 2 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness
  • Companion Trainings:
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

We know good health goes beyond medical care and is influenced by economic opportunity, affordable housing, and quality education - all factors that communities can transform. These "social determinants of health" are the focus of this talk, using data and evidence from the County Health Rankings & Roadmaps to learn how to strengthen community efforts to improve health outcomes.

In addition, learn how Carroll County Coalition for Public Health's health partners are mobilizing community-wide approaches to address housing and transportation challenges in order to affect the conditions in which all people can be healthy.

Also hear about Cheshire Medical Center's Prescribe for Health Program that uses provider referrals to Population Health Workers to more effectively connect patients to the community-based supports that will make healthier choices the easier choices, especially for those with chronic disease who are also socio-economically disadvantaged.  Hear how the Monadnock Living Wage Work Group is working with area businesses to pledge to pay an entry wage equivalent of $15 by 2020. 

What you'll learn

At the end of the course, participants will be able to:

  • Explore the data provided by the Rankings to understand how it affects your community
  • Describe the connection of social determinants to the health outcomes
  • Explore evidence-based resources to prepare to take action
  • Discuss how Carroll County Coalition for Public Health mobilized community-wide approaches to address housing and transportation challenges
  • Discuss how Cheshire Medical Center’s Prescribe for Health Program uses provider referrals to connect patients to community-based supports.
  • Explore how the Monadnock Living Wage Work Group is working with area businesses to pledge to pay an entry wage equivalent of $15 by 2020.

Subject Matter Expert


  • Kitty Jerome, MA
    Action Center Team Director, Coaching and Outreach
    County Health Rankings & Roadmaps
    Madison, WI


  • Emily Benson
    Public Health Advisory Council Coordinator
    Carroll County Coalition for Public Health
    Ossipee, NH


  • Rudy Fedrizzi, MD,
    Director of Clinical Integration
    Center for Population Health at Cheshire Medical Center
    Keene, NH

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

Pre-requisites

  • None

About this Webinar

The series of three Webinars provides a progressive look at the art of persuasion in a health conversation. In session three, we will explore first impressions and how that generates and sustains your professional brand. The perceptions others have of us impacts our ability to influence decisions, opinions and outcomes. The struggle is often about the need to be authentic, while presenting a professional persona. We will bring those two concepts together through awareness and techniques for honest presentations using a fine tuned deliver system. Our conversation will include effective introductions, questions, and difficult conversation that build strong working relationships.

What you'll learn

At the end of the course, participants will be able to:

  • Define key characteristics of each element of one’s own brand.
  • Identify how to create the brand you want.
  • Identify possible risks to your brand.

Subject Matter Expert


  • Katherine Galasso, MS, CIF and Member of
    the International Motivational Interviewing Network of Trainers, (MINT)

    Primary Instructor
    Katherine Galasso Consulting, LLC

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Lobbying and Advocacy: A Primer for New Hampshire Non-Profit Advocates

Learn more about this webinar!

Lobbying and Advocacy: A Primer for New Hampshire Non-Profit Advocates


What is the difference between advocacy, direct lobbying, and grassroots lobbying?


Register

Course Information

  • Audience: Community health centers, community health workers, school staff, public health, non-profit organizations, legislative employees
  • Format: Online webinar
  • Price: Free
  • Length: 2 hours
  • Credential(s) eligible for contact hours: Certificate of completion only
  • Competencies: Communication Skills
  • Learning Level: Awareness
  • Companion trainings: Persuasive Communications 1, 2, 3
  • Supplemental materials: PowerPoint slides

Pre-requisites

  • None

About this Webinar

What can you do as a non-profit or public health official?  What are the legal sources of lobbying restrictions?  What is the difference between advocacy, direct lobbying, and grassroots lobbying?

What you'll learn

At the end of the course, participants will be able to:

  • Identify the legal sources of lobbying restrictions.
  • Define and describe advocacy, direct lobbying, and grassroots lobbying and the difference between these terms.
  • Describe federal lobbying restrictions and the impact these restrictions have on public health officials and advocates in non-profits.
  • Describe New Hampshire laws relative to lobbying and advocacy.

Subject Matter Expert

  • Kerri McGowan Lowrey, JD, MPH
    Deputy Director and Director for Grants & Research
    Network for Public Health Law’s Eastern Region at the University of Maryland Carey School of Law

  • James (Jim) Monahan
    Vice President
    The Dupont Group

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Public health professionals and project managers, non-profit organizations
  • Format: Online Webinar
  • Date/Time:

    July 16, 2018
    12:00-1:00 PM

  • Price: Free
  • Length: 1 Webinar Session, 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness
  • Companion Trainings Numbers in Health: Make the Meaning Clear
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

The Webinar will focus on developing participants' skills to communicate complex health information in ways people can understand. Clear and simple health messages & materials help all audiences and members of your community (especially those with limited literacy skills) read, understand, and act on health information. Participants will take an audience-centered approach to assessment and creating materials and messages that are readable, actionable and culturally relevant. We will pay close attention to what plain language writing and design look like and how to apply plain language writing and design principles in practice. Although not required, participants may work on a health communication project of their own during the applied activities.

What you'll learn

At the end of the course, participants will be able to:

  • Recognize health literacy, language and culture as potential barriers to communicating public health messages.
  • Use health literacy tools and techniques to assess the readability and actionability of materials & messages.
  • Apply plain language principles to public health materials & messages to enhance ease of use for all readers.

Subject Matter Expert


  • Sabrina Kurtz-Rossi, M.Ed.
    Assistant Professor, Director

    Tufts Health Literacy Leadership Institute

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Community health centers, community health workers, school staff, public health, non-profit organizations, mental health staff
  • Format: Online Webinar
  • Date/Time:

    May 7, 2018
    12:00-1:00 PM

    Webinar 3: Personal Presence When Making the Case for a Program, Tuesday, June 12, 12:00-1:00pm.

  • Price: Free
  • Length: 3 Webinar Sessions, each 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

The series of three Webinars will provide a progressive look at the art of persuasion in a health conversation. In Session two, we will explore how styles influence the foundation for sending and receiving messages. In the description of each style you will recognize elements of how you think and communicate. Seeing how your style works with another style will explain why some people require more effort than others. We will also offer ways to make minor adjustments to bridge the gaps between styles. By adding awareness and techniques to your health conversations, you will be prepared to handle many types of conversations and strengthen relationships.

What you'll learn

At the end of the course, participants will be able to:

  • Define key characteristics of each style and recognize how that impacts relationships.
  • Identify minor adjustments one can make to improve engagement with others.
  • Identify what each style needs to feel supported.

Subject Matter Expert


  • Katherine Galasso, MS, CIF and Member of
    the International Motivational Interviewing Network of Trainers, (MINT)

    Primary Instructor
    Katherine Galasso Consulting, LLC

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Community health workers, CHW supervisors, Community Health Centers
  • Format: Webinar
  • Date/Time: January 25, 2018
    09:00-10:00 AM
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours Certificate of completion
  • Competencies: Public Health Science Skills
  • Learning Level: Awareness
  • Companion trainings:Role of Community Health Workers in the Prevention of Diabetess Part 2 (Friday, February 2, 2018, 1:00-2:00 pm ET)
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

This is a two-part, interactive webinar.

Part 1: Thursday, January 25, 2018, 09:00 - 10:00 am ET

Part 2: Friday, February 2, 2018, 1:00-2:00 pm ET

Community health workers play an important role in the prevention and treatment of diabetes.  Learn the basics of diabetes with a focus on prevention and see how CHW's are making a difference.


What you'll learn

At the end of the course, participants will be able to:

  • Describe 2 types of diabetes
  • List 3 risk factors for diabetes
  • State 3 types of prevention activities
  • List 2 prevention programs

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Primary Care, Mental Health workers, school staff, public health, non-profit organizations working with children and families
  • Format: Online Webinar
  • Date/Time: February 22, 2018
    2:00-3:00 PM
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Public Health Science Skills
  • Learning Level: Awareness
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

This webinar provides thoughtful instruction about youth across a spectrum of gender and/or sexual identities as an important foundation for today’s schools, health, public health and service providers. This webinar will provide an overview of concepts and appropriate terminology. It will then describe emerging best practices to ensure sound accommodations and equitable access for queer and trans kids.

While the data cited are from to Vermont Youth Risk Behavior survey, the underlying practice and public health implications are applicable to all states and jurisdictions.

What you'll learn

At the end of the course, participants will be able to:

  • Name two actions you can take to ensure equitable access for all queer/trans youth.
  • Identify two risk factors and protective factors in the lives of LGBTQ+ youth
  • Differentiate between current terminology as it relates to gender and sexuality.

Subject Matter Expert


  • Dana Kaplan - he/him
    Executive Director
    Outright Vermont

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Community Health Workers Learn Teach Back

Would you like to learn an easy to use communication technique to help improve your interactions with your clients?

UMass Amherst logo
Register

Course Information

  • Audience: Community health workers, CHW supervisors, Community Health Centers
  • Format: Webinar
  • Date/Time: December 13, 2017
    12:00-1:00 PM
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours Certificate of completion
  • Competencies: Public Health Science Skills
  • Learning Level: Awareness
  • Companion trainings
    • Integration of CHWs into a Pharmacy Setting
    • The Role of CHWs in Chronic Disease Self-Management - Diabetes
  • Supplemental materials: Resources list, PowerPoint

Pre-requisites

  • None

About this Webinar

Community health workers will learn to use the Teach – Back Method, an evidence based communication tool proven to improve patient outcomes by decreasing problems that result from miscommunication. Meet Carlos and learn by example as he explains how he uses teach as part of his CHW role working with patients in a pharmacy to increase adherence.

What you'll learn

At the end of the course, participants will be able to:

  • State the purpose of Teach Back
  • Explain the essential steps in Teach Back
  • Identify situations where Teach Back is appropriate to use
  • List 2-3 questions to ask patients so they will teach back
  • Develop a plan to use Teach Back in daily practice

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Nurses: Fitting CHWs into your Public Health or Health Care Practice

What is the role of the Community Health Worker? How are organizations using the combined skills of their CHWs and their nurses to better promote health?

university of new england Register

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies, providers and primary care team members, emergency department management, community health workers and medical assistants, social workers, hospital nurses, school nurses, organizations in community-based prevemtion and care, social service staff
  • Format: Webinar
  • Date/Time: March 15, 2017 (Archived)
    12:30-1:30pm
  • Price: Free
  • Length: 1 hour
  • Competencies: Financial Planning and Management
  • Learning Level: Awareness
  • Supplemental materials: None

Pre-requisites

  • None

About this Webinar

At a time when Community Health Workers are increasingly important as a way of reaching vulnerable populations, hear from a leader who directs implementation across multiple programs and settings. Whether your organization already employs community health workers and wants to integrate their practice more effectively, or is considering how to introduce them and define their roles, this webinar will allow you to hear from both nurses and CHWs. Discover how working together has influenced their scopes of work and effectiveness.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the role of the Community Health Worker in comparison to the role of the public health or other nurse
  • Describe two models of CHW & nurse collaboration from real cases
  • Identify areas for potential improvement in collaborating with CHWs

Subject Matter Expert


  • Abby Charles

    Senior Program Manager
    Institute for Public Health Innovation

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: The intended audience for this training is pharmacy directors, medical directors, clinical directors, CHW supervisors, and community health workers
  • Format: Webinar
  • Date/Time: October 17, 2017
    12:00-1:00 PM
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours Certificate of completion
  • Competencies: Public Health Science Skills
  • Learning Level: Awareness
  • Companion trainings Teach Back
  • Supplemental materials: None

Pre-requisites

  • None

About this Webinar

Integrating Community Health Workers into a Pharmacy Setting is a worthwhile challenge. This course offers practical advice on how community health workers are utilized in a federally qualified health center. Learn from experts who systematized the CHW role in both pharmacy and primary care.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the community health worker role in medication therapy management program in an urban pharmacy setting
  • Identify 4 essential skills for community health workers in the pharmacy setting
  • State the target population for community health workers
  • Name two outreach settings described in the training

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Community health workers, CHW supervisors, Community Health Centers
  • Format: Webinar
  • Date/Time: February 2, 2018
    01:00-02:00 PM
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours Certificate of completion
  • Competencies: Public Health Science Skills
  • Learning Level: Awareness
  • Companion trainings:The Role of CHWs in Chronic Disease Self-Management - Diabetes Part I
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

This is Part 2 of a two-part, interactive webinar.  This webinar covers the the important role of community health workers in the prevention and treatment of diabetes. 


Click here to access the archived version of Part 1 of the webinar

What you'll learn

At the end of the course, participants will be able to:

  • Describe 2 types of diabetes
  • List 3 risk factors for diabetes
  • State 3 types of prevention activities
  • List 2 prevention programs

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Culturally Effective Organizations: Using the Toolkit

Learn more about this webinar!

Culturally Effective Organizations: Using the Toolkit


What tools are available to use anytime to help my health care, community organization or health department become more culturally effective?



Register

Course Information

  • Audience: Health care, community providers, public health departments
  • Format: Online webinar
  • Date/Time: 
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Cultural Competency Skills
  • Learning Level: Awareness
  • Supplemental materials: Power Point

Pre-requisites

  • None

About this Webinar

This webinar is for clinical and administrative staff who can help move their organization into becoming more culturally effective. This webinar will provide an overview of available tools and suggested uses.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the elements of the framework for culturally effective organizations
  • Identify action steps for your organization to become more culturally effective
  • Reflect on how you can be an agent of change in your work setting.

Subject Matter Expert

  • Paula Smith, MBA, EdD (c)
     Director
    Southern New Hampshire AHEC

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Community health centers, community health workers, school staff, public health, non-profit organizations, mental health staff
  • Format: Online Webinar
  • Date/Time:

    April 3, 2018
    12:00-1:00 PM

    Webinar 2: Communicating to Different Personality Styles, Monday, May 7, 12:00-1:00pm

    Webinar 3: Personal Presence When Making the Case for a Program, Tuesday, June 12, 12:00-1:00pm.

  • Price: Free
  • Length: 3 Webinar Sessions, each 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness
  • Supplemental materials: PowerPoint

Pre-requisites

  • None

About this Webinar

The series of three Webinars will provide a progressive look at the art of persuasion in a health conversation. As individuals, we form habits of communication and methods to attempt to influence others. The exploration will include examining beliefs and interpretations of information that impact how we communicate with our clients about their health. It becomes a challenge when evidence-based information is not convincing. This series will look at methods to navigate through emerging and competing influences that impact how patients send and receive information. By engaging others in meaningful conversations about their health we have a chance to influence.

What you'll learn

At the end of the course, participants will be able to:

  • Name two communication mistakes to avoid when talking with clients or communities about behavior change.
  • Identify two methods to apply to a health conversation to create a meaningful experience for the client or community.
  • Differentiate between ineffective and effective persuasion strategies in health discussions.

Subject Matter Expert


  • Katherine Galasso, MS, CIF and Member of
    the International Motivational Interviewing Network of Trainers, (MINT)

    Primary Instructor
    Katherine Galasso Consulting, LLC

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Environmental health staff, housing specialists, public health nurses, community health workers, public health and other local officials and all Healthy Homes partners
  • Format: Online Webinar
  • Date/Time: March 23, 2018
    12:00-1:30 PM
  • Price: Free
  • Length: 1.5 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Core Competencies for Public Health Professionals Tier 1 Domains: Community Dimensions of Practice and Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Supplemental materials: PowerPoint

Pre-requisites: None

About this Webinar

This webinar explores the successful cross-sector collaboration model of the Green & Healthy Homes Initiative (GHHI), a national organization dedicated to breaking the link between unhealthy housing and unhealthy children. The GHHI model replaces stand-alone housing intervention programs with an integrated, whole-house approach. Learn about this successful model of cross-sector collaboration that has improved health, economic and social outcomes for families and communities across the country.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the mission and goals of the Green & Healthy Homes Initiative (GHHI)
  • Explain how the GHHI “no wrong door” model can remove bureaucratic boundaries and provide benefits on the systems and family levels
  • List at least three examples of local level GHHI projects that have brought together innovative funding to bring measurable improvements to health and housing
  • Recall where you can go to learn more about GHHI and CT’s GHHI project

 

Subject Matter Expert


  • Ruth Ann Norton
    President & CEO
    Green & Healthy Homes Initiative (GHHI)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 13, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 23 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment

Pre-requisites

  • None

About this Webinar

What is the history of the labor movement up to current times? What national laws do you need to know relative to labor? What are Local Boards of Health permitted to do under Chapter 111 Sec 27? What are collective bargaining agreements and how do they fit (or don’t fit) into Local Board of Health management practices? How can job descriptions contribute to organizational effectiveness? Learn about collective bargaining from the experts.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize the history of the U.S. labor movement from the late 1800s through the mid-1950s
  • Describe three provisions of two U.S. labor laws (National Labor Relations Act of 1935 and the Labor Management Relations Act of 1947)
  • List three things MGL Ch 111 s27 allows LBOH to do
  • Apply collective bargaining agreement provisions to a situation where a workforce reduction involves union employees
  • List three ways well-written job descriptions contribute to individual effectiveness, and two ways they contribute to organizational effectiveness
  • Apply MGL Ch 111 s27 and local personnel by-laws to situations where employees are hired and fired

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 20, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 14 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment

Pre-requisites

  • None

About this Webinar

Hiring talented people is critical to the success of an organization. What are the processes involved in recruitment and hiring? To hire the most talented people, we have to attract them, recruit them, assess and evaluate them, and then make the right hiring decisions. Learn about best practices in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify two effective recruitment practices
  • Describe five types of interview bias
  • Name four things you should do before interviewing job candidates
  • Give three examples of what NOT to ask when interviewing job candidates
  • List two common hiring mistakes

Subject Matter Expert


  • David Pia

    Director of Human Resources,
    Boston Public Health Commission

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Public health, school administration, school health, teachers, parents, coaches, community leaders, law enforcement
  • Format: Webinar
  • Date/Time: June 29, 2017
    12:00-1:00pm (EST)
  • Price: Free
  • Length: 1 hours
  • Competencies: Communications Skills
  • Learning Level: Awareness
  • Supplemental materials: Consolidated resource list for working with youth

Pre-requisites

  • None

About this Webinar

Cannabis legalization approved in MA in 2016- many individuals who care for or work with youth have questions about how this will affect youth use and what they should be doing. In this one hour webinar, we will discuss the different ways that the effects of legalization of cannabis may have on youth use based on other states experiences and what we can do in MA to take steps to optimize youth health and well-being.

What you'll learn

At the end of the webinar, participants will be able to:

  • Explain the latest that is known about the effects of cannabis on youth development
  • Identify lessons learned from other states that have legalized cannabis
  • Describe two ways that the participant can communicate with youth and parents about the risks of cannabis use

Subject Matter Experts


  • Sarah M. Bagley, MD

    Director, CATALYST Program, Boston Medical Center
    Assistant Professor of Medicine and Pediatrics, BU SOM
    Boston Medical Center

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: November 29, 2016, 9:00-11:30am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 46 minutes
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: N/A
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment

Pre-requisites

  • None

About this Webinar

What trends are happening in the external environment that are affecting the public health organization and how can you manage them? How can contemporary theories of management and motivation inform your work? Learn about the skills needed for managers to thrive in today’s new normal.

What you'll learn

At the end of the course, participants will be able to:

  • Classify trends affecting public health organizations today into one of five types
  • Give two examples of consequences of the trends on public health organizations
  • Name two contemporary theories of management and two parts to employee engagement
  • Identify four effects of contemporary theories of management and motivation on organizations today
  • Describe three skills needed to thrive in the “new normal”

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 10, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 40 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment

Pre-requisites

  • None

About this Webinar

The area of Employee Grievances and Discipline is not black and white. How do you deal with employees that are challenging or may have grievances with you or your department? What conflict resolution management styles can help? What is progressive discipline and why is it important? What are employees' due process rights and what do managers have to consider in the decision to terminate? Learn about these topics in this webinar, including a case study.

What you'll learn

At the end of the course, participants will be able to:

  • List five conflict resolution management styles and provide one example of an appropriate way to use each
  • Identify five due process rights of public employees
  • Name four common steps of progressive discipline
  • Identify three things a manager should do before, during, and after a disciplinary hearing
  • List three things a manager needs to consider in a decision to terminate

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 21, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment

Pre-requisites

  • None

About this Webinar

What is quality improvement and why is it important in public health? How can you see your current project in public health, and the health inequalities you want to solve, in the context of quality improvement? How does the Plan-Do-Study-Act (PDSA) cycle work in Quality Improvement? How do Quality Improvement activities help accreditation and how can the failure to develop skills in quality improvement hinder accreditation? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Contrast quality improvement, quality assurance, and evaluation
  • Explain why quality improvement activities are necessary in today’s public health environment
  • Describe the four phases of the PDSA quality improvement model
  • Discuss two existing standards-based programs that support quality improvement
  • List five benefits and three barriers to public health agency accreditation

Subject Matter Expert


  • Osagie Ebekozien MBBS, MPH, CPHQ, CPHRM
    Director,
    Office of Accreditation and Quality Improvement
    Boston Public Health Commission (BPHC)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.