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Courses with keyword "LPHI"

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: February 28, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 32 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What are the principles of evaluation and how can your agency use data for effective evaluation? Evaluation is one of the most important skills that public health practitioners can use to meet the needs of the population they serve, to understand what is needed in their particular population, and to demonstrate the effectiveness of programs and services. Governmental and private funders providing resources for public health services are really interested in knowing that programs make a difference and that money is being spent well. Databases of evidence based programs and services, and requirements to use the programs and services, are ways to share ideas, and to show how some programs work better for some populations than others. Learn about this important part of the public health skill set in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize four basic principles of evaluation
  • Describe three types of evaluation:  formative, process, and outcome
  • List five sources of quantitative data and five methods to collect qualitative data
  • Learn about developing an evaluation plan for a public health program

Subject Matter Expert


  • Justeen Hyde, PhD

    Center for Healthcare Outcomes and Implementation Research (CHOIR)
    Bedford Veteran’s Administration

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 21, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is quality improvement and why is it important in public health? How can you see your current project in public health, and the health inequalities you want to solve, in the context of quality improvement? How does the Plan-Do-Study-Act (PDSA) cycle work in Quality Improvement? How do Quality Improvement activities help accreditation and how can the failure to develop skills in quality improvement hinder accreditation? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Contrast quality improvement, quality assurance, and evaluation
  • Explain why quality improvement activities are necessary in today’s public health environment
  • Describe the four phases of the PDSA quality improvement model
  • Discuss two existing standards-based programs that support quality improvement
  • List five benefits and three barriers to public health agency accreditation

Subject Matter Expert


  • Osagie Ebekozien MBBS, MPH, CPHQ, CPHRM
    Director,
    Office of Accreditation and Quality Improvement
    Boston Public Health Commission (BPHC)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 14, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Communication Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Project Teams can be powerful forces in public health programs and departments, and they are complex to manage effectively. There are many tools available to help you manage projects. Beyond tools, what are the factors that drive project success and help you lead engaged project teams? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the five phases of project management
  • Give examples of three project management tools
  • Summarize the four factors that lead to project success
  • List five essential components of high performance teams
  • Explain three engagement drivers for maximum job satisfaction and five for maximum job contribution

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 24, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 21 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Management and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 1
  • Pre-requisites: Managing Budgets and Fiscal Resources, Part 1

About this Webinar

This webinar continues the discussion on budget assessment and budget monitoring. It moves beyond the budget cycle, and provides tips for a simple persuasive budget narrative to focus on how you might think about specific budget line items. How does a top-down budget approach work within your environment? How do monthly budget reconciliations work? How do you read budgets and understanding variance reports? Though the concepts are the same, the vocabulary can vary in different organizations, and participants share variations. Learn more about managing budgets in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Classify budget line items into the correct type of budget: operational or capital
  • List two pros and two cons of a top-down budget approach
  • Describe the five steps in a monthly budget reconciliation process
  • Confidently read budgets and variance reports

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 17, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 26 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Management  and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 2
  • Pre-requisites: None

About this Webinar

What are the common types of budgets and approaches to budgeting? This webinar illustrates the process of budget formulation, approval, and execution in a town, explaining the roles of the people in the town, including the manager for public health and the town accountant. You will discover the common revenue and expense categories in public health budgets. The experts also explain how to use the budget to defend proposed spending and to educate town officials and citizens about what public health does and why it is critical. Learn about these important budgeting topics in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify four common types of budgets
  • Describe the budget development and approval process
  • List four major revenue and three major expense categories in public health budgets
  • Defend proposed spending through written budget narrative and oral presentation

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 10, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 40 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development and Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

The area of Employee Grievances and Discipline is not black and white. How do you deal with employees that are challenging or may have grievances with you or your department? What conflict resolution management styles can help? What is progressive discipline and why is it important? What are employees' due process rights and what do managers have to consider in the decision to terminate? Learn about these topics in this webinar, including a case study.

What you'll learn

At the end of the course, participants will be able to:

  • List five conflict resolution management styles and provide one example of an appropriate way to use each
  • Identify five due process rights of public employees
  • Name four common steps of progressive discipline
  • Identify three things a manager should do before, during, and after a disciplinary hearing
  • List three things a manager needs to consider in a decision to terminate

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 20, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 14 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development and Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Hiring talented people is critical to the success of an organization. What are the processes involved in recruitment and hiring? To hire the most talented people, we have to attract them, recruit them, assess and evaluate them, and then make the right hiring decisions. Learn about best practices in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify two effective recruitment practices
  • Describe five types of interview bias
  • Name four things you should do before interviewing job candidates
  • Give three examples of what NOT to ask when interviewing job candidates
  • List two common hiring mistakes

Subject Matter Expert


  • David Pia

    Director of Human Resources,
    Boston Public Health Commission

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 13, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 23 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development and Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is the history of the labor movement up to current times? What national laws do you need to know relative to labor? What are Local Boards of Health permitted to do under Chapter 111 Sec 27? What are collective bargaining agreements and how do they fit (or don’t fit) into Local Board of Health management practices? How can job descriptions contribute to organizational effectiveness? Learn about collective bargaining from the experts.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize the history of the U.S. labor movement from the late 1800s through the mid-1950s
  • Describe three provisions of two U.S. labor laws (National Labor Relations Act of 1935 and the Labor Management Relations Act of 1947)
  • List three things MGL Ch 111 s27 allows LBOH to do
  • Apply collective bargaining agreement provisions to a situation where a workforce reduction involves union employees
  • List three ways well-written job descriptions contribute to individual effectiveness, and two ways they contribute to organizational effectiveness
  • Apply MGL Ch 111 s27 and local personnel by-laws to situations where employees are hired and fired

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: November 29, 2016, 9:00-11:30am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 46 minutes
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: None
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What trends are happening in the external environment that are affecting the public health organization and how can you manage them? How can contemporary theories of management and motivation inform your work? Learn about the skills needed for managers to thrive in today’s new normal.

What you'll learn

At the end of the course, participants will be able to:

  • Classify trends affecting public health organizations today into one of five types
  • Give two examples of consequences of the trends on public health organizations
  • Name two contemporary theories of management and two parts to employee engagement
  • Identify four effects of contemporary theories of management and motivation on organizations today
  • Describe three skills needed to thrive in the “new normal”

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Managing Effectively in Today's Public Health Environment


How can you recruit, hire, and coach competent employees while also managing your budget?
Learn how to manage all aspects of public health organizations.

LPHI Local Public Health Institute Logo

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts
  • Format: Blended
  • Start Date: June 4, 2018
  • Price: $100 for CLPH members, $150 for non-members
  • Contact hours: 25
  • Length: 18 weeks
  • Effort: 3-5 hours per week
  • Competencies: Management and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: 2018 Course Overview 

Pre-requisites

  • Written supervisor approval


About this Course

This course is designed to strengthen the management skills of the current or future heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts.

This is a team-based course taught in a blended format over four months. Once enrolled, you will be placed in a team and each team will be assigned a mentor. Your mentor will be an experienced public health professional who will guide your team discussion assignments.

At the conclusion of the course a graduation ceremony will be held. A certificate of completion and 25 contact hours will be issued once you submit the final post test and course evaluation. Self-paced modules that you completed as part of the course offer additional certificates and credits.

What you'll learn

At the end of the course, participants will be able to:

  • Explain the need and urgency to manage differently in today’s environment
  • Describe new information, tools, and resources to help manage more effectively
  • Demonstrate enhanced skills to better manage all aspects of public health organizations

Each week’s lesson(s) will have specific learning objectives that are connected directly to the assignments and team discussions. Lessons include optional resources for you to learn more about each topic and have instructors who are subject matter experts in their field of study.


Enrollment and Contact Hours


Note that you must first register for this course by completing a registration form (PDF). Once your registration has been confirmed, you will receive an enrollment key to access the course.

Once the final post-test and course evaluation are submitted, participants will receive a certificate of completion and 25 contact hours. Self-paced trainings completed as part of the course may offer additional certificates and credits.



DISCLAIMER:
This training and all supporting material was supported by funds made available from the Centers for Disease Control and Prevention, Office for State, Tribal, Local and Territorial Support, under B01OT009024. Additionally, this training was supported by the Grant Number, 5U90TP116997-10, funded by the Centers for Disease Control and Prevention and the Assistant Secretary for Preparedness and Response. This project is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877.
The views and opinions expressed as part of the training and all related documents and course materials are those of the authors and do not necessarily represent the views and opinions or the official position of, or endorsement by, the Centers for Disease Control and Prevention, its Public Health Emergency Preparedness Program, the Office of Assistant Secretary for Preparedness and Response (ASPR) Hospital Preparedness Program, or that of HRSA, HHS or the U.S. Government.

Category: Workshop

Massachusetts Public Health Inspector Training: Housing

How do public health and housing officials comprehensively and uniformly enforce housing-related laws and regulations in Massachusetts? Learn how to enforce State Sanitary Codes 105 CMR 400.000 and 410.000 in this blended course.

Massachusetts public health inspector training: housing

Course Information

  • Audience: Inspectors from municipal and state agencies charged with enforcement of housing- related laws and regulations and laws as well as attorneys, court personnel, and others who work on housing-related matters.
  • Format: Blended
  • Start Date: May 6, 7, and 12 2020
  • Price: $100 for MHOA members, $150 for non-members.
  • Contact hours: Online learning: 8 contact hours for RS and CHO and RN; Classroom (3 days): 22.5 contact hours for RS and CHO
  • Length: Generally takes six to nine months to complete, with a one year maximum.
  • Competencies: Housing, Health Promotion and Disease Prevention
  • Learning Level: Performance
  • Supplemental materials: Syllabus, May 2020 (PDF)

Pre-requisites

Check back for 2021 delivery dates.


About this Course

This course is designed to train public health and housing officials to comprehensively and uniformly enforce housing-related laws and regulations, including State Sanitary Codes (SSC) 105 CMR 400.000: General Administrative Procedures and 410.000: Minimum Standards of Fitness for Human Habitation, which we will refer to as 400 and 410, respectively.

At the conclusion of the course, a Certificate of Completion will be provided to all learners who successfully complete the 5 course elements listed below. A contact hour certificate (7.5 hours/day) can be printed or saved after evaluations are submitted at the conclusion of each of the three classroom days. Self-paced modules that you completed as part of the course offer additional certificates and credits.

Course Elements consist of the following:

  1. Pre-Classroom Assignments (include prerequisite online trainings and a pre-test)
  2. Classroom Training (3 days)
  3. Virtual House Inspection
  4. Supervised Field Training (minimum of 5)
  5. Online Final Assessment (minimum grade of 70% to pass)

What you'll learn

After completing the course, participants will be able to:

  • Inspect various types of housing to protect the health, safety, and well-being of occupants and the general public, in accordance with state laws and regulations
  • Conduct appropriate enforcement procedures until compliance with regulatory standards is achieved

Meet the Primary Instructors


  • Paul Halfmann,
    Assistant Director of Community Sanitation Program
    Massachusetts Department of Public Health

  • Amy Riordian,
    Environmental Analyst
    MDPH Community Sanitation Program

Enrollment and Contact Hours

The May 2010 class is now accepting applications. The places are limited, and will be assigned on a first come - first served basis. For those already registered, you will receive an enrollment email ahead of the start date to access the course materials and pre-work assignments

Enter the enrollment key provided in your email in the field below and then select Enroll me.

Trouble accessing the course or other course-related questions? Contact Seth Eckhouse at seckhous@bu.edu.

Category: Workshop

Onboarding New Employees

What are the benefits of an effective onboarding plan for new employees? 


NEPTHC New England Public Health Training Center Logo NCHEC CHES Logo       PHLN Public Health Learning Navigator Quality Seal       

 
Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_ONE.
    If you are not seeking CHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None


About this course

An effective onboarding plan helps new employees adjust to their jobs by establishing better relationships, clarifying expectations and objectives, and providing support through feedback, coaching and follow-up. This leads to higher job satisfaction and performance, lower employee stress, greater commitment to the organization, and decreased staff turnover.


What you'll learn

After completing this course, you will be able to...

  • Name three ways effective onboarding programs help new employees adjust to their jobs
  • List six benefits of an effective onboarding program
  • Describe the 4 C’s that every onboarding plan should include
  • Design an onboarding plan for new employees that covers day one, week one, and 30/60/90 day check-ins


Subject Matter Expert

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Self-Paced

Coaching Skills

How can you balance employee evaluation and employee coaching to become a more effective manager? 

 
NEPTHC New England Public Health Training Center LogoLPHI Local Public Health Institute Logo  NCHEC CHES Logo       PHLN Public Health Learning Network Quality Seal         


Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_CS.
    If you are not seeking CHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None

About this course

As a manager, you wear two hats that can be difficult to manage effectively. On one hand, you have to evaluate your employees and make decisions regarding promotions, demotions, salary actions, and terminations. On the other hand, you are also a coach and an advocate for your employees' success. Employees may be reluctant to be frank and discuss weaknesses or mistakes. While there is no perfect solution, this course will help you to understand the problems and provide you with a strategy to effectively balance these two inherently conflicting roles.


What you'll learn

After completing this course, you will be able to...

  • Apply the four-step coaching process
  • Make clear separations between performance reviews and developmental coaching sessions
  • Demonstrate how to listen effectively and with empathy
  • Recognize how to discuss performance issues that will impact an employee's ability to achieve his/her goals


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Self-Paced

Holding Effective Meetings

How can you make the best use of employee time in meetings? Learn about the key components to running a successful meeting. 

NEPTHC New England Public Health Training Center LogoLPHI Local Public Health Institute Logo  NCHEC CHES Logo      PHLN Public Health Learning Navigator Quality Seal   

Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_HEM.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Job Aid
  • Pre-requisites: None


About this course

Have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? We've all sat through meetings like that at some point in our careers. Not only are they frustrating to the attendees, but they also deplete one of our most valuable resources, time. In this training, you'll learn about the key components of successful meetings so you can plan, set up, and run a meeting that makes the best use of everyone's time.


What you'll learn

After completing this course, you will be able to...

  • Determine the need for a meeting
  • Plan a successful meeting
  • Set up a meeting
  • Effectively run a meeting
  • Follow up after a meeting


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Self-Paced

The 10 Essential Public Health Services in Action

What are the ten essential public health services and how are they provided at the local level?

NEPTHC New England Public Health Training Center Logo LPHI Local Public Health Institute Logo NCHEC CHES Logo

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Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Competencies: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_07012020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)

  • Pre-requisites: Infectious Disease Case Management,
    Surveillance of Infectious Diseases

About this course

Local health departments are responsible for creating and maintaining conditions that keep people in their communities healthy and safe. The Centers for Disease Control and Prevention (CDC) has defined and recently updated 10 essential public health services that communities should undertake to protect and promote the health of all people in their community. This training uses a case study (based on an actual infectious disease outbreak) to relate each step of the investigation to one of the 10 essential public health services. Public health professionals should be able to describe each of these essential services, and should work to ensure that all 10 services are provided in their community.

What you'll learn

After completing the training, you will be able to...

  • Summarize the 10 essential public health services
  • Describe the three local board of health (LBOH) responsibilities for infectious disease investigation: reporting, case investigation, and controlling further spread of infectious diseases
  • Classify disease investigation activities into one of the 10 essential public health services
  • Give examples of partners that are necessary to deliver the 10 essential public health services
  • List the signs and symptoms of a specific pathogen linked to this case study

Subject Matter Experts


  • Anne Fidler, ScD

    Assistant Dean and
    Professor,
    Boston University
    School of Public Health


  • Kathleen MacVarish, MS

    Associate Professor
    of the Practice
    Boston University
    School of Public Health

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements. Select the Enroll Me button below to enroll for this course. 

Having trouble accessing the course? Contact support@nephtc.org

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH
Category: Self-Paced

Marketing Public Health

How can the basic principles of branding and marketing contribute to the success of your public health mission? Learn how to develop an effective marketing communications plan.

LPHI Local Public Health Institute Logo      ML Strategy Consulting Logo     PHLN Public Health Learning Navigator Quality Seal      

NCHEC CHES logo 


Enroll

Course Information

  • Format: Online, self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_MPH.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None


About this course

Whether you are managing a single program or an entire public health department, understanding the basic principles of branding and marketing can be crucial to your success. Every program and organization has key stakeholders. The goal of this course is to offer concrete strategies for communicating with those stakeholders in order to support your broader program and organizational goals.

What you'll learn

After completing this course, you will be able to...

  • Describe the four pillars of building a strong brand
  • Outline the steps for developing an effective marketing communications plan which includes:
    • Understanding the mission and goals
    • Knowing the audience
    • Identifying the core umbrella messaging
    • Defining messaging by target audience, and
    • Identifying and prioritizing tactics
  • Describe the importance of educating the staff and other stakeholders on desired brand behaviors, and
  • Identify and track success metrics.

Subject Matter Expert


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This training was supported by the Massachusetts Department of Public Health (MDPH) with funds made available by the Grant or Cooperative Agreement Number 6 NB01OT009172-01-02, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services. This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 "Regional Public Health Training Center (PHTC) Program." This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Self-Paced

Managing Effectively in Today's Public Health Environment for Trainers

Learn how you can use downloadable curriculum, course guides, presentations, self-paced training and evaluation materials to design a management training program for your public health professionals.


NEPTHC New England Public Health Training Center Logo

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Course Information

  • Audience: Public Health Training Centers, Training Professionals, Workforce Development Teams, Association Leadership, Health Department Accreditation Teams
  • Format: Self-paced
  • Price: Free
  • Contact hours: N/A
  • Length: Review at your own pace
  • Effort: 1 hour for overview, 15-20 hours to review in depth
  • Competencies: Management and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: All training and evaluation materials provided within course
  • Journal article: Journal of Public Health Management and Practice article about the impact of "Managing Effectively" (PDF)
  • Pre-requisites: Training experience or ability to gather training resources for Management Training

About this Course

This course is for trainers, associations and health department leaders, and workforce development and accreditation teams, to review as they consider launching their own management program for employees or their target public health professional audience. Development and implementation of this course was funded by the Health Resources Services Administration and the Massachusetts Department of Health. NEPHTC licensed this course under a Creative Commons Attribution-Non-Commercial 4.0 License, making it available for re-use and adaptation.This course can be adapted based on the training, expert and technology resources your organization has available, as well as participant need.

Included in this online Train the Trainer course are instructor guides for each unit, participant preparation materials and activities including several self-paced modules, presentations by experts, recorded webinars of presentations, notes for presenters and all evaluation materials.

What you'll learn

At the end of the course, trainers will be able to:

  • Choose among management topics which are right for their participants and resource levels
  • Describe the blended modality right for their public health practitioner segment
  • Plan evaluation by modifying existing evaluation materials

Each week’s lesson has specific learning objectives that are connected directly to the assignments and team discussions.

In 2017, NEPHTC won the NNPHI Network Member Impact Award for the creation, delivery and sharing of this Managing Effectively in Today’s Public Health Environment program.

Enrollment

For access to the course, please select the Enroll me button below.

Having trouble accessing the course? Contact support@nephtc.org.