About this Webinar

Across the country and locally in Vermont, there has been an increase in recognition of the effectiveness of Community Health Workers (CHWs) in supporting individuals with diabetes. As trusted members of the communities they work with, CHWs are well suited to provide diabetes support and offer ongoing care in addressing social and health issues. Organizations have increased efforts to integrate CHWs in the delivery of diabetes support, but there is a need to increase awareness about how to successfully expand the role of CHWs in addressing diabetes.

What you'll learn

At the end of the webinar, participants will be able to:

• Define types, symptoms, risk factors and complications of diabetes
• Discuss the rate of Vermonters with Diabetes
• Identify the roles that Community Health Workers can play in diabetes prevention and control
  
  

Subject Matter Experts

• 
  

  Jennifer Woolard
  BS, MPH

More

Jennifer Woolard, BS, MPH: Jennifer Woolard is the Public Health Program Administrator with the Vermont Department of Health (VDH) Heart Disease and Diabetes Program. She holds a master’s in public health and a bachelor’s in nutrition and has more than ten years of public health experience. Her roles have spanned across various settings, including work with schools, towns, community organizations, health systems, and statewide partners, all aimed at reducing the burden of disease. Over the last five years, Jennifer has worked with community and clinical partners to address system level interventions in support of the prevention and management of heart disease and diabetes. Part of Jennifer’s work has also centered on the development of a formal statewide infrastructure to support and sustain Community Health Workers in Vermont.

• 
  

  Sharon Anderson
  RDN

More

Sharon Anderson is a registered dietitian nutritionist and a certified diabetes care and education specialist. She has worked at Northeastern Vermont Regional Hospital in Saint Johnsbury for the past 20 years. Currently she is the director of nutrition and food service. Sharon graduated from the University of Vermont in 1992 with a BS in Nutritional Sciences. She has spent the bulk of her career working with people who have obesity and or diabetes and helping them live healthier lives.



• 
  

  Deborah Locke-Rousseau
  Community Health Team Lead, CHW Supervisor,
  Community Connections of NVRH

More

Debbie has been with NVRH for four and a half years. Debbie came to NVRH from the local Council on Aging after 15 years’ experience, 10 years in Case Management and 5 years as a CM Supervisor. Debbie has a background in Emergency Medicine having worked with the local EMS and UVM Medical Center Emergency Department as well as their transport team, as a Correctional Officer, and as a Medical Billing Specialist. As the CHT Lead, she organizes and facilitates the monthly CHT meetings for the NVRH Health Service Area. Our CHT includes not only the Blueprint paid staff, as the title implies, but each partner in the HSA that provides services to our fellow community members, patients, clients. We have over 50 Community Partner Agencies that participate, with over 160 members on the distribution listing. Community Connections is the gateway to those services provided to the community by our Community Health Team members. As a free service provided by NVRH, the CHWs are available by phone, fax, provider or community partner referral or on a walk-in basis at their building on the NVRH campus to conduct a brief intake and hear what is important to and for the individual, conducting a benefits review and supporting them in self-managing to live their best lives.

• 
  

  Crystal Bigelow
  CHW and Vermont Health Connect Navigator at Community Connections of NVRH

More

Crystal has been a CHW at Community Connections for a little over three years. In that time she has trained to become a Vermont Health Connect Navigator, a Health Coach, and most recently a Peer Recovery Coach in order to support our local peer recovery center as CHWs. Crystal came to NVRH with seven years’ experience as a Medical Receptionist and a Dental Billing Specialist at Northern Counties Health Care.





Registration

Select the Enroll Me button below to register for this recording. If you have any trouble accessing the recording, contact support@nephtc.org.



Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

About this Webinar

Public Health Nurses in Massachusetts have a vast and varied accounting of job responsibilities, position descriptions and dedicated hours for PHN services.  The one hour webinars will provide an introduction into the three areas of concentration for PHNs in MA: Infectious Disease, Immunizations and Emergency Preparedness with resources clearly identified through membership in the Massachusetts Association of Public Health Nurses; the only state recognized Public Health Nursing Organization. 

About this course

This informative and engaging leadership series explores the relationship between organizational culture and the ability of an organization to adapt and respond to external and internal challenges. The three part self-paced virtual series introduces participants to what culture means in the health profession settings, culture diagnosis, values based and resilient leadership, and makes a case for integrating kindness and appreciation into culture.

What you'll learn

After completing the training, you will be able to...

• Define organizational culture
• List two attributes of culture unique to health serving organizations
• Summarize the relationship between culture, leadership, and performance
• Identify methods to determine core organizational values

Subject Matter Experts

• 
  Joan Bohlke Kaijala, MPP
More

Joan is an independent consultant currently working on public health projects related to health professions workforce, health equity and organizational development. For many years, Joan worked in both federal and state service. In these positions she was an integral part of the creation of the Massachusetts Health Care Workforce Center and helped establish the first health professions workforce surveys tied to licensure. As an organizational development specialist she helped institute a first of it’s kind culture survey within a federal agency, while also leading numerous people and culture projects. Other leadership roles include President, Board of Directors of the TSC Childcare, Inc., and Vice President of USA Track and Field New England. An avid runner, Joan competed for the New Balance Boston track club, qualifying for the U.S. Nationals. Joan holds a Bachelor of Science degree in Health Policy and Management from Providence College, and a Master of Arts in Public Policy from Stony Brook University; she is the proud mom of Theo and Kai.

Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

About this course

The world's health needs are changing - evolving day to day, sometimes even hour to hour. It is the role of public health to investigate pressing challenges and to develop meaningful interventions that improve conditions affecting population health. Through this course created by PHX, and adapted by NEPHTC, local board of health officials in Massachusetts have the opportunity to gain foundational knowledge in public health in order to be more effective health and wellness leaders in their community.

What you'll learn

After completing this course, you will be able to...

• Explain the differences between health and public health
• Understand how data is collected and used in practice
• Advocate effectively for change
• Detail the laws and policies related to your daily practice
• Determine root causes of public health issues, and use a public health approach to address them

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

About this course

Local health departments are responsible for creating and maintaining conditions that keep people in their communities healthy and safe. The Centers for Disease Control and Prevention (CDC) has defined and recently updated 10 essential public health services that communities should undertake to protect and promote the health of all people in their community. This training uses a case study (based on an actual infectious disease outbreak) to relate each step of the investigation to one of the 10 essential public health services. Public health professionals should be able to describe each of these essential services, and should work to ensure that all 10 services are provided in their community.

What you'll learn

After completing the training, you will be able to...

• Summarize the 10 essential public health services
• Describe the three local board of health (LBOH) responsibilities for infectious disease investigation: reporting, case investigation, and controlling further spread of infectious diseases
• Classify disease investigation activities into one of the 10 essential public health services
• Give examples of partners that are necessary to deliver the 10 essential public health services
• List the signs and symptoms of a specific pathogen linked to this case study

Subject Matter Experts

• 
  Anne Fidler, ScD
  
  

  Assistant Dean and
  Professor,
  Boston University
  School of Public Health

• 
  Kathleen MacVarish, MS
  
  

  Associate Professor
  of the Practice
  Boston University
  School of Public Health

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements. Select the Enroll Me button below to enroll for this course. 

Having trouble accessing the course? Contact support@nephtc.org

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

About this course

An effective onboarding plan helps new employees adjust to their jobs by establishing better relationships, clarifying expectations and objectives, and providing support through feedback, coaching and follow-up. This leads to higher job satisfaction and performance, lower employee stress, greater commitment to the organization, and decreased staff turnover.

What you'll learn

After completing this course, you will be able to...

• Name three ways effective onboarding programs help new employees adjust to their jobs
• List six benefits of an effective onboarding program
• Describe the 4 C’s that every onboarding plan should include
• Design an onboarding plan for new employees that covers day one, week one, and 30/60/90 day check-ins

Subject Matter Expert

• 
  Brenda Wagenknecht-Ivey, Ph.D. CEO

  PRAXIS Consulting, Inc.

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

About this course

This self-study course introduces learners to the fundamental tools of Systems Thinking.

Systems thinking provides a framework for identifying and addressing the underlying causes of complex problems. This approach minimizes responding to problem symptoms and the associated unintended consequences of quick fixes.

This training will provide an overview of key concepts and specific tools for use with a systems thinking approach.

Systems thinking skills were identified as one of the top new skills needed by the public health workers in a recent report “Building Skills For a More Strategic Workforce” from the National Consortium for Public Health Workforce Development.

What you'll learn

After completing this course, you will be able to...

• Define Systems Thinking and describe its application in understanding and resolving complex problems.
• Explain three Systems Thinking tools (the Iceberg, System Archetypes, and Belief/Action/Results (BAR) framework).
• Apply these Systems Thinking tools to an important issue in your workplace.

Subject Matter Expert

• 
  Julia Ross
  Systems Thinking Consultant Ross & Company, Inc.

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

About this course

As a manager, you wear two hats that can be difficult to manage effectively. On one hand, you have to evaluate your employees and make decisions regarding promotions, demotions, salary actions, and terminations. On the other hand, you are also a coach and an advocate for your employees' success. Employees may be reluctant to be frank and discuss weaknesses or mistakes. While there is no perfect solution, this course will help you to understand the problems and provide you with a strategy to effectively balance these two inherently conflicting roles.

What you'll learn

After completing this course, you will be able to...

• Apply the four-step coaching process
  
• Make clear separations between performance reviews and developmental coaching sessions
  
• Demonstrate how to listen effectively and with empathy
  
• Recognize how to discuss performance issues that will impact an employee's ability to achieve his/her goals

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

About this course

In this module you will learn that improving the health of populations is complex work and demands that we define health broadly, that we measure all aspects of health – thinking about cause and effect – and that we recognize the fact that the health system is only one part of the solution for improving health.

What you'll learn

After completing the training, you will be able to...

• Identify 5 factors that may impact the health of a community
• Explain the limitations of Medical Model and Lalonde model of health.
• Describe the importance of social determinants of health for a community.
• Apply Evans/Stoddart model to examine the social determinants of health within a specific community.

Subject Matter Experts

• 
  Dorothy Bazos, PhD

  Adjunct Assistant Professor
  Community & Family Medicine,
  The Dartmouth Institute
  Director, Dartmouth Population 
  Health Research Center
  

• 
  
  Jonathan Stewart, MA, MHA

  Regional Director
   U.S. Health Services,
  Northern New England
  
  

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

About this course

Have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? We've all sat through meetings like that at some point in our careers. Not only are they frustrating to the attendees, but they also deplete one of our most valuable resources, time. In this training, you'll learn about the key components of successful meetings so you can plan, set up, and run a meeting that makes the best use of everyone's time.

What you'll learn

After completing this course, you will be able to...

• Determine the need for a meeting
• Plan a successful meeting
• Set up a meeting
• Effectively run a meeting
• Follow up after a meeting

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.

What you'll learn

After completing this course, you will be able to...

• Define HIPAA
• List key components of protected health information
• Identify at least three circumstances where CHWs apply HIPAA during their workday
• Recognize one circumstance when you have an obligation to report HIPAA covered information

Subject Matter Expert

• 
  

  Dawn Heffernan
  

More

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:


This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Sobre este curso

Como un promotor de salud en la comunidad, una función clave es proveerles cuidados a poblaciones vulnerables para poder conectarlos con los servicios apropiados. Para lograr esto, los trabajadores en el campo de la salud deben identificar cuando debería realizarse una tarea de alcance y como desarrollar un plan de alcance efectivo.

Qué aprenderás

Tras completar este curso, podrás:

• Describir qué son las tareas de alcance y los componentes del Modelo de Alcance de la Salud
• Identificar las cualidades y características de una población vulnerable y qué inicia el trabajo de alcance
• Conocer tips que te mantendrán seguro en tus esfuerzos
• Describir cómo seleccionar métodos y estrategias de alcance efectivos
• Listar los elementos de un plan de alcance efectivo

Experta en el Tema

• 
  Dawn Heffernan, RN, MS, CDE

  Directora
  Western Massachusetts
  Public Health Training Center

Horario de Registro y Contacto

El Certificado de Realización incluirá la duración del módulo. Generalmente 50-60 minutos equivalen a 1 hora de contacto. Las horas de contacto pueden utilizarse para cumplir con los requisitos de ciertas credenciales. Confirme con su ente acreditador para verificar si este tema cumple con sus requisitos de educación continua.

¿No puedes acceder al curso? Contacta a support@nephtc.org

Reconocimiento:

Este Proyecto ha sido/fue subsidiado por la Administración de Recursos y Servicios de Salud (HRSA) del Departamento de Salud y Servicios Sociales de los Estados Unidos (HHS) bajo el número de subsidio UB6HP27877 “Programa Centro Regional de Entrenamiento en Salud”. La información, contenido y conclusiones son propias del autor y no deben considerarse como la posición o política oficial del HRSA, HHS o del Gobierno de los Estados Unidos.

About this course

As a community health outreach worker, a key function of the role is providing health outreach to vulnerable populations in order to connect them with the appropriate enabling services. In order to do so, community health workers must be able to identify when outreach should occur and how to develop the most effective outreach plan.

What you'll learn

After completing this course, you will be able to...

• Articulate what outreach is and the components of the Health Outreach Model
• Identify qualities and characteristics of vulnerable populations and what triggers outreach
• List tips to keep you safe in your outreach efforts
• Describe how to choose effective outreach methods and strategies
• Outline the elements of an effective outreach plan

Subject Matter Expert

• 
  Dawn Heffernan, RN, MS, CDE

  Director,
  Western Massachusetts
  Public Health Training Center

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

About this course

Following a short overview of the causes and mechanisms of climate change, the course reviews current and expected human health impacts, with particular emphasis on impacts in Vermont and the northeast. These include heat-related illness, water-related impacts, vector borne diseases, air quality impacts, and mental health and well-being. Because climate change affects some people more than others, populations of concern and measures of vulnerability are addressed. The course culminates with examples of strategies used in Vermont and nationally to reduce climate change impacts on health and to improve health through climate change mitigation actions. Learners can select Level 1 for an overview or Level 2 for a deeper exploration of the five types of health impacts.

What you'll learn

After completing this course, you will be able to...

• Explain how and why the climate is changing.
• List the health conditions exacerbated by climate change, explain how weather/climate affects each health condition, and how we expect future climate change to modify health risks.
• List those populations more vulnerable to the effects of climate change and explain why they are vulnerable.
• Describe the health co-benefits of climate change mitigation strategies.
• Describe climate adaptation and preparedness strategies to reduce climate-related health risks.

Subject Matter Experts

• 
  Jared Ulmer, MPH, AICP

  Climate & Health
  Program Coordinator,
  Vermont Department of Health

• 
  Lynn Blevins, MD, MPH

  Clinical Assistant
  Professor,
  University of Vermont
  College of Medicine



• 
  David Grass, PhD

  Environmental Health
  Surveillance Chief,
  Vermont Department of Health

• 
  Elizabeth Faye, MPH

  Instructional Technologist
  Activist Lab,
  BU School of
  Public Health

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.