Enrollment options

Community Health Workers Learn Teach Back

Would you like to learn an easy to use communication technique to help improve your interactions with your clients?

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Course Information

  • Audience: Community health workers, CHW supervisors, Community Health Centers
  • Format: Webinar
  • Date/Time: December 13, 2017
    12:00-1:00 PM
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours Certificate of completion
  • Competencies: Public Health Science Skills
  • Learning Level: Awareness
  • Companion trainings
    • Integration of CHWs into a Pharmacy Setting
    • The Role of CHWs in Chronic Disease Self-Management - Diabetes
  • Supplemental materials: Resources list, PowerPoint


  • None

About this Webinar

Community health workers will learn to use the Teach – Back Method, an evidence based communication tool proven to improve patient outcomes by decreasing problems that result from miscommunication. Meet Carlos and learn by example as he explains how he uses teach as part of his CHW role working with patients in a pharmacy to increase adherence.

What you'll learn

At the end of the course, participants will be able to:

  • State the purpose of Teach Back
  • Explain the essential steps in Teach Back
  • Identify situations where Teach Back is appropriate to use
  • List 2-3 questions to ask patients so they will teach back
  • Develop a plan to use Teach Back in daily practice

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Self enrollment (Student)