Enrollment options

Course Information

  • Audience: Community health centers, community health workers, school staff, public health, non-profit organizations, mental health staff
  • Format: Online Webinar
  • Date/Time:

    April 3, 2018
    12:00-1:00 PM

    Webinar 2: Communicating to Different Personality Styles, Monday, May 7, 12:00-1:00pm

    Webinar 3: Personal Presence When Making the Case for a Program, Tuesday, June 12, 12:00-1:00pm.

  • Price: Free
  • Length: 3 Webinar Sessions, each 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness
  • Supplemental materials: PowerPoint


  • None

About this Webinar

The series of three Webinars will provide a progressive look at the art of persuasion in a health conversation. As individuals, we form habits of communication and methods to attempt to influence others. The exploration will include examining beliefs and interpretations of information that impact how we communicate with our clients about their health. It becomes a challenge when evidence-based information is not convincing. This series will look at methods to navigate through emerging and competing influences that impact how patients send and receive information. By engaging others in meaningful conversations about their health we have a chance to influence.

What you'll learn

At the end of the course, participants will be able to:

  • Name two communication mistakes to avoid when talking with clients or communities about behavior change.
  • Identify two methods to apply to a health conversation to create a meaningful experience for the client or community.
  • Differentiate between ineffective and effective persuasion strategies in health discussions.

Subject Matter Expert

  • Katherine Galasso, MS, CIF and Member of
    the International Motivational Interviewing Network of Trainers, (MINT)

    Primary Instructor
    Katherine Galasso Consulting, LLC

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Self enrollment (Student)