About this Webinar

What is quality improvement and why is it important in public health? How can you see your current project in public health, and the health inequalities you want to solve, in the context of quality improvement? How does the Plan-Do-Study-Act (PDSA) cycle work in Quality Improvement? How do Quality Improvement activities help accreditation and how can the failure to develop skills in quality improvement hinder accreditation? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

• Contrast quality improvement, quality assurance, and evaluation
  
• Explain why quality improvement activities are necessary in today’s public health environment
• Describe the four phases of the PDSA quality improvement model
• Discuss two existing standards-based programs that support quality improvement
• List five benefits and three barriers to public health agency accreditation

Subject Matter Expert

• 
  Osagie Ebekozien MBBS, MPH, CPHQ, CPHRM
  Director,
  Office of Accreditation and Quality Improvement
  Boston Public Health Commission (BPHC)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

About this Webinar

Hiring talented people is critical to the success of an organization. What are the processes involved in recruitment and hiring? To hire the most talented people, we have to attract them, recruit them, assess and evaluate them, and then make the right hiring decisions. Learn about best practices in this webinar.

What you'll learn

At the end of the course, participants will be able to:

• Identify two effective recruitment practices
• Describe five types of interview bias
• Name four things you should do before interviewing job candidates
• Give three examples of what NOT to ask when interviewing job candidates
• List two common hiring mistakes

Subject Matter Expert

• 
  David Pia
  Director of Human Resources,
  Boston Public Health Commission

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.