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Courses with keyword "Management and Strategic Skills"

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: March 7, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 15 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Community Dimensions of Practice Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

This course is about the time when the public health professional leaves the office and the public health rubber meets the road. PH is interdisciplinary. It requires partnerships and collaboration. How do you identify, recruit and engage partners for common purposes and, how do you engage with the community itself? What are the steps involved? Community Collaboration and CHA are big bills to fill. Even when you do some of this you will already be doing a lot to help your community. Learn from experts and the other participants in this webinar on strategies for engaging with community.

What you'll learn

At the end of the course, participants will be able to:

  • Discuss six requirements for successful collaboration
  • List eight barriers to collaboration
  • Give five reasons to conduct a community health assessment
  • Describe seven steps to conduct a community health assessment (CHA)

Subject Matter Expert


  • J. David Naparstek
    Commissioner (Retired)
    Newton Health & Human Services

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: February 28, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 32 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What are the principles of evaluation and how can your agency use data for effective evaluation? Evaluation is one of the most important skills that public health practitioners can use to meet the needs of the population they serve, to understand what is needed in their particular population, and to demonstrate the effectiveness of programs and services. Governmental and private funders providing resources for public health services are really interested in knowing that programs make a difference and that money is being spent well. Databases of evidence based programs and services, and requirements to use the programs and services, are ways to share ideas, and to show how some programs work better for some populations than others. Learn about this important part of the public health skill set in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize four basic principles of evaluation
  • Describe three types of evaluation:  formative, process, and outcome
  • List five sources of quantitative data and five methods to collect qualitative data
  • Learn about developing an evaluation plan for a public health program

Subject Matter Expert


  • Justeen Hyde, PhD

    Center for Healthcare Outcomes and Implementation Research (CHOIR)
    Bedford Veteran’s Administration

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 21, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is quality improvement and why is it important in public health? How can you see your current project in public health, and the health inequalities you want to solve, in the context of quality improvement? How does the Plan-Do-Study-Act (PDSA) cycle work in Quality Improvement? How do Quality Improvement activities help accreditation and how can the failure to develop skills in quality improvement hinder accreditation? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Contrast quality improvement, quality assurance, and evaluation
  • Explain why quality improvement activities are necessary in today’s public health environment
  • Describe the four phases of the PDSA quality improvement model
  • Discuss two existing standards-based programs that support quality improvement
  • List five benefits and three barriers to public health agency accreditation

Subject Matter Expert


  • Osagie Ebekozien MBBS, MPH, CPHQ, CPHRM
    Director,
    Office of Accreditation and Quality Improvement
    Boston Public Health Commission (BPHC)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 14, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Communication Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Project Teams can be powerful forces in public health programs and departments, and they are complex to manage effectively. There are many tools available to help you manage projects. Beyond tools, what are the factors that drive project success and help you lead engaged project teams? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the five phases of project management
  • Give examples of three project management tools
  • Summarize the four factors that lead to project success
  • List five essential components of high performance teams
  • Explain three engagement drivers for maximum job satisfaction and five for maximum job contribution

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 24, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 21 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Financial Planning and Management Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 1
  • Pre-requisites: Managing Budgets and Fiscal Resources, Part 1

About this Webinar

This webinar continues the discussion on budget assessment and budget monitoring. It moves beyond the budget cycle, and provides tips for a simple persuasive budget narrative to focus on how you might think about specific budget line items. How does a top-down budget approach work within your environment? How do monthly budget reconciliations work? How do you read budgets and understanding variance reports? Though the concepts are the same, the vocabulary can vary in different organizations, and participants share variations. Learn more about managing budgets in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Classify budget line items into the correct type of budget: operational or capital
  • List two pros and two cons of a top-down budget approach
  • Describe the five steps in a monthly budget reconciliation process
  • Confidently read budgets and variance reports

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 17, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 26 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Financial Planning and Management Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 2
  • Pre-requisites: None

About this Webinar

What are the common types of budgets and approaches to budgeting? This webinar illustrates the process of budget formulation, approval, and execution in a town, explaining the roles of the people in the town, including the manager for public health and the town accountant. You will discover the common revenue and expense categories in public health budgets. The experts also explain how to use the budget to defend proposed spending and to educate town officials and citizens about what public health does and why it is critical. Learn about these important budgeting topics in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify four common types of budgets
  • Describe the budget development and approval process
  • List four major revenue and three major expense categories in public health budgets
  • Defend proposed spending through written budget narrative and oral presentation

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 10, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 40 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

The area of Employee Grievances and Discipline is not black and white. How do you deal with employees that are challenging or may have grievances with you or your department? What conflict resolution management styles can help? What is progressive discipline and why is it important? What are employees' due process rights and what do managers have to consider in the decision to terminate? Learn about these topics in this webinar, including a case study.

What you'll learn

At the end of the course, participants will be able to:

  • List five conflict resolution management styles and provide one example of an appropriate way to use each
  • Identify five due process rights of public employees
  • Name four common steps of progressive discipline
  • Identify three things a manager should do before, during, and after a disciplinary hearing
  • List three things a manager needs to consider in a decision to terminate

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 20, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 14 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Hiring talented people is critical to the success of an organization. What are the processes involved in recruitment and hiring? To hire the most talented people, we have to attract them, recruit them, assess and evaluate them, and then make the right hiring decisions. Learn about best practices in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify two effective recruitment practices
  • Describe five types of interview bias
  • Name four things you should do before interviewing job candidates
  • Give three examples of what NOT to ask when interviewing job candidates
  • List two common hiring mistakes

Subject Matter Expert


  • David Pia

    Director of Human Resources,
    Boston Public Health Commission

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 13, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 23 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is the history of the labor movement up to current times? What national laws do you need to know relative to labor? What are Local Boards of Health permitted to do under Chapter 111 Sec 27? What are collective bargaining agreements and how do they fit (or don’t fit) into Local Board of Health management practices? How can job descriptions contribute to organizational effectiveness? Learn about collective bargaining from the experts.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize the history of the U.S. labor movement from the late 1800s through the mid-1950s
  • Describe three provisions of two U.S. labor laws (National Labor Relations Act of 1935 and the Labor Management Relations Act of 1947)
  • List three things MGL Ch 111 s27 allows LBOH to do
  • Apply collective bargaining agreement provisions to a situation where a workforce reduction involves union employees
  • List three ways well-written job descriptions contribute to individual effectiveness, and two ways they contribute to organizational effectiveness
  • Apply MGL Ch 111 s27 and local personnel by-laws to situations where employees are hired and fired

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: November 29, 2016, 9:00-11:30am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 46 minutes
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: None
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What trends are happening in the external environment that are affecting the public health organization and how can you manage them? How can contemporary theories of management and motivation inform your work? Learn about the skills needed for managers to thrive in today’s new normal.

What you'll learn

At the end of the course, participants will be able to:

  • Classify trends affecting public health organizations today into one of five types
  • Give two examples of consequences of the trends on public health organizations
  • Name two contemporary theories of management and two parts to employee engagement
  • Identify four effects of contemporary theories of management and motivation on organizations today
  • Describe three skills needed to thrive in the “new normal”

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Nurses: Fitting CHWs into your Public Health or Health Care Practice

What is the role of the Community Health Worker? How are organizations using the combined skills of their CHWs and their nurses to better promote health?

university of new england   

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Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies, providers and primary care team members, emergency department management, community health workers and medical assistants, social workers, hospital nurses, school nurses, organizations in community-based prevemtion and care, social service staff
  • Format: Webinar
  • Date/Time: March 15, 2017 (Archived)
    12:30-1:30pm
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_NFSCHPH.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Price: Free
  • Length: 1 hour
  • Competencies: Financial Planning and Management
  • Learning Level: Awareness
  • Supplemental materials: None
  • Pre-requisites: None

About this Webinar

At a time when Community Health Workers are increasingly important as a way of reaching vulnerable populations, hear from a leader who directs implementation across multiple programs and settings. Whether your organization already employs community health workers and wants to integrate their practice more effectively, or is considering how to introduce them and define their roles, this webinar will allow you to hear from both nurses and CHWs. Discover how working together has influenced their scopes of work and effectiveness.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the role of the Community Health Worker in comparison to the role of the public health or other nurse
  • Describe two models of CHW & nurse collaboration from real cases
  • Identify areas for potential improvement in collaborating with CHWs

Subject Matter Expert


  • Abby Charles

    Senior Program Manager
    Institute for Public Health Innovation

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Living on Grants: Practical Budgeting Guidelines

How can your public health organization be better prepared for budget time? Learn the basics of grant budget development and how to manage a grant-based budget from proposal to post award.


university of new england 

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Course Information

  • Audience: Heads of local or regional health departments agencies
  • Format: Webinar
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours: Certificate of Completion.
  • Competencies: Financial Planning and Management
  • Learning Level: Awareness
  • Supplemental materials: None
  • Pre-requisites: None

About this Webinar

No Matter what level of budget management or review is your responsibility, this webinar can help you identify the requirements and limitations for grant budget development and the fiscal requirements after your proposal is awarded.

What you'll learn

At the end of the course, participants will be able to:

  • List the three stages of a grant lifecycle that require budget consideration
  • Identify proposal requirements and limitations that impact budget development and fiscal grant management
  • Define allowable expenses and how they are determined and documented

Subject Matter Experts


  • Lu'Ann Thibeau

    Manager of Finance and Administration
    University of New England

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact webinar@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Building a Culture of Resilience

What quick learning is available to support public health professionals develop resilience at the community, organizational or personal level during times of adversity and significant stress?

 
     


Register

Course Information

  • Audience: Public health professionals, especially those managing teams and influencing the community, interested in promoting resilience.
  • Format: Webinar
  • Date/Time:

    2019-2021 and ongoing

  • Price:

    Free

  • Time: A continuously growing collection of  microlearnings, covering 3 topic areas, mostly under 5 minutes. Takes 2 hours to complete all training.
  • Credential(s) eligible for contact hours: If you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Community Dimensions of Practice Skills, Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: Building Resiliency in Extended Events (Sessions 1, 2 and 3) 

    Building Resiliency in Extended Events (Sessions 4, 5 and 6)
    Both of these courses are CHES/MCHES eligible.

  • Supplemental materials: Session PowerPoint
  • Pre-requisites:

About this Course

Resilience is defined by psychologists as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress. This collection of micro-learnings and resources will equip learners with practical actions and tools that can be applied in any environment by changing thoughts and behaviors in times of adversity and trauma.



How to Use this Resource

Select from the below topics as you need learning, are preparing to engage with your community, elected officials and governing boards, or your workforce/ team. Or explore the opportunities for yourself.


What You'll Learn

At the end of the recording, participants will be able to:

  • Obtain resilience micro-learnings and resources for use in public health


Collaboration

This resource was developed by the Public Health Learning Network, a consortium of regional Public Health Training Centers, the country’s most comprehensive resource for public health workforce development. Program management and instructional design of this resource was provided by the Midwest Public Health Training Center.



Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Self-Paced

Trauma-Informed Conversations

What does resiliency-building look like in the context of your everyday conversations with clients?

               

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours:Certificate of completion
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings: 
  • Pre-requisites: None

About this course

Trauma-Informed Conversations (or TIC) are particularly important when working with vulnerable clients or patients. A trauma-informed approach acknowledges that individuals are made vulnerable by the ways our social systems are designed and recognizes that each individual processes and reacts to trauma differently.

In this course we will discuss trauma and resiliency and provide practical tips for Community Health Workers and other providers on how to act as facilitators, connectors, and supportive teammates in advancing a client’s particular goals for their clinical care or general health.


What you'll learn

After completing this course, you will be able to...

  • Describe trauma and resiliency
  • Identify different stress responses that are common in individuals
  • Identify strategies for conducting trauma-informed conversations
  • Samantha Calero
    Samantha Calero

Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

How to Teach Adults: Strategies for Creating Meaningful Learning Experiences

Wondering how adults learn? Not sure how to teach a fellow adult? Want to make sure your learners are learning?

     NCHEC logo      

Course Information

  • Audience: Public health organizations and professionals interested in workforce development; leaders and managers responsible for developing and delivering training and learning experiences to improve public health.
  • Format: Self-paced online training
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID: SS1131137_HTAIf you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Financial Planning and Management Skills
  • Learning Level: Awareness
  • Companion trainings: None
  • Supplemental materials: Resources PDF file
  • Pre-requisites: None

About this workshop

This workshop will teach you the science behind how adults learn. You’ll learn how to make learning engaging and actionable for your learners, as well as strategies for ensuring your participants mastered your content.

What you'll learn

After completing this course, you will be able to...

  • Explain the principles of adult learning
  • Create learning experiences for different learning styles
  • Assess the needs of learners
  • Write measurable learning objectives
  • Create positive and productive learning spaces
  • Give clear instructions
  • Provide actionable feedback

Subject Matter Expert


  • Dr. Ariela Freedman, PhD, MPH, MAT

Dr. Ariela Freedman is an experienced trainer with over 20 years of experience in education and public health, including CDC, state and local public health departments, Head Start, camps and afterschool programs, nonprofits, and public schools. She also works with corporate clients and health care professionals, with a specific focus on empowering women. As a Gallup-certified Strengths coach, she facilitates Strengths workshops with a focus on developing skills in leadership, management, communication, and team building. Ariela’s workshops are known for being interactive, creative, fun, and designed for immediate use. Ariela has a PhD in Behavioral Sciences and Health Education from Emory University and an MPH from the University of Minnesota. Ariela also has a Master of Arts in Teaching and a BA in English Literature. She is also a certified Positive Discipline Trainer. Ariela is the Owner and Founder of MavenTree Consulting and an Adjunct Assistant Professor at Emory University. Ariela began her career as a high school English, Drama, and Debate teacher in Chicago. She later directed health programming at Head Start in Minneapolis, then served as an Assistant Professor in the Rollins School of Public Health at Emory University. In addition to her consulting work, Ariela sings with her synagogue choir and teaches art workshops in her home art studio.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Self-Paced

Introduction to HIPAA for CHWs

What are best practices for managing clients' protected health information?

          NCHEC logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IHIPAACHW If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings:  Introduction to Ethics for CHWs, Interviewing for CHWs
  • Pre-requisites: None

About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.

What you'll learn

After completing this course, you will be able to...

  • Define HIPAA
  • List key components of protected health information
  • Identify at least three circumstances where CHWs apply HIPAA during their workday
  • Recognize one circumstance when you have an obligation to report HIPAA covered information
  • Dawn Heffernan
    Dawn Heffernan

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

Introduction to Ethics for CHWs

What types of ethical dilemmas do you encounter on the job and how do you respond to these dilemmas? If you want more time to reflect on the types of ethical dilemmas faced by CHWs this course will be a good introduction for you.

   
          NCHEC logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IECHW If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings: A Brief Introduction to HIPAA for CHWs, Interviewing
  • Pre-requisites: None

About this course

Community Health Workers face ethical dilemmas on a daily basis. Ethical challenges can range in severity and in some cases can be quite complex. This short introduction raises awareness of what is an ethical dilemma and equips CHWs with tools to assist them when making decision about the best course of action.

What you'll learn

After completing this course, you will be able to...

  • Recognize the definition and purpose of a code of ethics
  • Identify conditions for a situation to be considered an ethical dilemma
  • List 3 resources available to assist CHWs to make decisions about the best course of action for each ethical dilemma encountered.
  • Dawn Heffernan
    Dawn Heffernan

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

Storytelling for Public Health

How can you effectively convey your public health message using storytelling? 


 

Course Information

  • Audience: Public health professionals, especially program managers and communication specialists, in governmental and non-profit sectors. Public health stakeholders who would like to contribute their story to the public health dialog.
  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID:SS1131137_04012020.If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Communication Skills
  • Learning Level: Performance – learners will be able to outline a story using a storyboard.
  • Companion trainings: None
  • Pre-requisites: None

About this course

This course introduces storytelling as an effective communication tool in public health practice. After reviewing story structures, learners will review public health stories in multiple formats and outline their own story using a storyboard.

Do you have a great idea, data, or experience to share but can’t seem to reach your intended audience? Create a story to match your communication goal, audience, delivery options. In this course you will learn the elements of story and become familiar with two formats that you can use to frame your story. After reviewing real public health examples in a variety for formats, try outlining your own story using a storyboard. 

What you'll learn

After completing this course, you will be able to...

  • Briefly describe the history of storytelling
  • Explain why story is an effective means of communication
  • Define the subject, audience, goal, and delivery format options for a story
  • Define the elements of a story: hook, inciting incident, protagonist, antagonist, tension, climax and conclusion
  • Explain two story formats: Story Mountain and the Journey Curve
  • Describe how a storyboard is used to outline a story
  • List questions to ask yourself when creating your title
  • List ethical consideration of storytelling
  • Outline a story in storyboard format

  • Lynn Zanradi Blevins

Lynn Zanradi Blevins has been practicing public health in government and academic settings for 20 years in the areas of infectious disease, environmental health, emergency preparedness, and One Health (human-animal-environmental health).

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Self-Paced

Creating Persuasive Public Health Messaging

Do you struggle with describing your work and its public health impact? Avoid "story spaghetti" - learn how to craft compelling messages for public health projects and programs.

     NCHEC Logo  

Enroll

Course Information

  • Audience: Public health professionals, or a related professionals who collaborate to improve population health or work to improve the social determinants of health
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: PM1131137_10292020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication skills
  • Learning Level: Awareness
  • Companion Trainings Creating Your Marketing Pitch
    Marketing Public Health
  • Supplemental materials: None
  • Pre-requisites None

About this course

Creating Persuasive Public Health Messaging is a one-hour self paced course for public health managers and leaders. An “online, self-paced” version of the Creating Your Marketing Pitch half day workshop, this version contains examples from Rhode Island and Ohio.

This training is a collaboration project between Region 1 PHTC (New England Public Health Center - NEPHTC) and Region 7 PHTC (Midwestern Public Health Training Center - MPHTC).

What you'll learn

After completing this course, you will be able to...

  • Identify the four pillars of a strong brand
  • Explain how to formulate a clear, concise, compelling, and consistent elevator pitch
  • Explain how to build a strong brand message hierarchy
  • Discuss common mistakes to avoid when creating persuasive messaging
  • Apply the characteristics of effective messaging using realistic public health case studies

Subject Matter Experts

  • picture of Kristal Cleaver
    Michele Levy 
    Marketing Consultant
    ML Brand Strategy Consulting

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Having trouble accessing the course? Contact support@nephtc.org

Category: Self-Paced

Introduction to Systems Thinking

How do you solve problems by addressing their underlying causes rather than treating the symptoms?

        


Enroll

Course Information

  • Audience: Public health professionals, or a related professionals who collaborate to improve population health or work to improve the social determinants of health
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IST.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Systems Thinking skills, Communication skills
  • Learning Level: Awareness
  • Companion Trainings: 1 day live training, offered periodically through NEPHTC
  • Supplemental materials: None
  • Pre-requisites: None

About this course

This self-study course introduces learners to the fundamental tools of Systems Thinking.

Systems thinking provides a framework for identifying and addressing the underlying causes of complex problems. This approach minimizes responding to problem symptoms and the associated unintended consequences of quick fixes.

This training will provide an overview of key concepts and specific tools for use with a systems thinking approach.

Systems thinking skills were identified as one of the top new skills needed by the public health workers in a recent report “Building Skills For a More Strategic Workforce” from the National Consortium for Public Health Workforce Development.

What you'll learn

After completing this course, you will be able to...

  • Define Systems Thinking and describe its application in understanding and resolving complex problems.
  • Explain three Systems Thinking tools (the Iceberg, System Archetypes, and Belief/Action/Results (BAR) framework).
  • Apply these Systems Thinking tools to an important issue in your workplace.

Subject Matter Experts

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Category: Self-Paced