About this Workshop

This MACHW  interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

In this workshop, we explore the Stress First Aid (SFA) model based on five evidence-informed factors that help people recover from stress and adversity. These include the need for safety, calm, connection, sense of competence or self-efficacy, and hope.

Stress First Aid (SFA) provides a framework for psychological peer support, with a set of supportive actions designed to promote self-care and coworker support. The overarching aim of SFA is to identify and mitigate the negative impacts of stress at work before they impair staff health and well-being.

At the end of the workshop, participants will be able to:

• Explore evidence informed strategies to increase self efficacy, promote self care and mental wellness
• Begin to understand and utilize resiliency practices and Stress First Aid
• Define empathy and compassion, how they differ and what gets in their way
• Describe what makes us strong and what makes us vulnerable as caregivers
• Better understand what takes place in our mind and body when we experience stress

Moderators

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  Lisette Blondet

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Lissette Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to anchoring community health workers (CHWs) as public health professionals. In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country. CHEC’s standards for CHW curricula and core competencies have been replicated in other states. The program was so successful that in 1997, the Massachusetts Department of Public Health funded its expansion to the northeast region of the state. Both centers, CHEC Boston and CHEC Northeast are still thriving and have graduated over a thousand CHWs. More recently, Lissette provided technical assistance to the Prevention and Wellness Trust Fund on community health and community health workers. She also previously served as Director of Community Benefits for Cape Cod Healthcare, focusing on making healthcare accessible to the underserved while building her experience in healthcare financing. As the director of MACHW, Lissette brings all her experience and skills to strengthen the association and strategically position the workforce to seize the many opportunities now available through health care reform, including reimbursement and broad recognition of the attributes and competencies of CHWs.

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  Jamie Berberena

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Jamie Berberena is the Southeast Regional Leader and Advisory Board member with the Massachusetts Association of Community Health Workers. She is a passionate public health advocate focused on promoting racial equity throughout Massachusetts. With over a decade of experience promoting the health and well-being of diverse communities across Massachusetts by providing direct support and guidance through community-based programs, multi-disciplinary clinical programs and health policy initiatives.

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  Areliz Barbosa

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Areliz Barbosa is a CHW and is the Regional Chapter Leader for Western Massachusetts for the Massachusetts Association of Community Health Workers.

Subject Matter Expert

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  Beth Lown

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Beth Lown, MD Chief Medical Officer of The Schwartz Center for Compassionate Healthcare. In this role she creates scientific content and develops new initiatives, programs and research. She speaks locally, nationally and internationally about empathy, compassion and communication, and teaches these attributes and skills to health professionals across the continuum of learning. Dr. Lown is associate professor of Medicine, Harvard Medical School, Boston, MA and is a clinician- educator at Mount Auburn Hospital, Cambridge, MA.

Registration

Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

_{Acknowledgement:} 

This project is supported by the Massachusetts Department of Public Health

_{This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

Description

This course is available to New England Region 1 health department (HD) workforce development (WFD) staff and partners supporting HD WFD goals. If you have not been invited but would like to join, email Karla Todd Barrett, NEPTHC Program Manager, toddks@bu.edu

This learning collaborative is intended to be a low pressure group that shares challenges, successes and practical tips and strategies for working with TRAIN in a health department. Participants will prioritize topics, and course organizers will work with participants and workforce development networks to identify “expert-practitioners” who can share their best practices.

Learning Objectives 

Description

About this course

Traditionally in health and social service organizations, financial management and budgeting responsibilities have been the purview of the chief financial officer, accountants, and budget analysts. However, today, front-line managers are being called upon to integrate fiscal planning and management into their clinical and operational responsibilities.

As a public health leader, are you adept in financial management and budgeting principles, concepts and tools? Or, are you looking to further your knowledge and skills in this area.

This program is intended for public health leaders who have limited knowledge, skills and experience with financial management and budgeting or those wish to review and/or refresh their knowledge of fiscal principles.

What you will learn

After completing this course you will be able to:

• Recognize the importance of financial management in the efficiency and effectiveness of day-to-day and long-term public health service delivery in the community.
• Understand financial management and budgeting terminology often encountered in not-for-profit and governmental public health settings.
• Differentiate among types of budgets applicable in a public health setting.
• Examine the importance of and develop beginning knowledge about budgeting processes including budget preparation and variance analyses.

Subject Matter Expert

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  Dr. Rebecca Arsenault,
  Arsenault Consulting

The program will be taught by Dr. Rebecca Arsenault of Arsenault Consulting, based in Raymond, Maine. Dr. Arsenault has 35+ years of experience in health care administration, including responsibility for leading hospitals, physician practices and community health agencies. Rebecca earned a master's degree in community health from Boston University and a doctorate in health services administration from Capella University. Currently, Dr. Arsenault serves as adjunct faculty in University of New England's graduate public health program and Southern New Hampshire University's health care administration graduate program.

Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

For those already registered, you will receive an enrollment key ahead of the start date to access the full course page.
Enter the enrollment key provided in your email in the field below and then select Enroll me

About this course

Do you write a lot of emails, memos, meeting minutes, or reports? Are you looking to increase the impact of your writing? If so, this hands-on workshop is for you. 

This workshop is designed for people at all levels of public health who are looking to boost their writing skills, especially managers seeking to improve their written communication approaches with teams.

Select participants will be offered  online coaching to work on specific pieces of writing.

Subject Matter Expert

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  Dr. Ariela Freedman,
  Maven Tree Consulting
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The workshop will be taught by Dr. Ariela Freedman of MavenTree Consulting, based in Atlanta, Georgia. Dr. Freedman is an experienced trainer with over 20 years of experience in education and public health, including CDC, state and local public health departments, Head Start, nonprofits, and public schools. Dr. Freedman earned her PhD from Emory University where she has also served as an Assistant Research Professor and is now adjunct faculty. Her workshops are known for being interactive, fun, and designed for immediate use back in the office







Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

For those already registered, you will receive an enrollment key ahead of the start date to access the full course page.
Enter the enrollment key provided in your email in the field below and then select Enroll me

Having trouble accessing the course? Contact support@nephtc.org

About this course

The goal of this course is to train Community Health Workers on Substance Use Disorders (SUDs) and encourage/support them in incorporating best practices, evidence based models, techniques and strategies into their practice at the community level.

What you'll learn

After completing the training, you will be able to...

• Describe the disease model of addiction and a holistic approach;
• Describe the Multiple Pathways of Recovery;
• Describe and Utilize the Stages of Change Model;
• Identify available SUDs resources at the community level; and
• Understand Stigma and their roles in addressing it

Meet the Trainer

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  Haner Hernandez, Ph.D., CPS, CADCII, LADCI

  Senior Consultant,
  Bureau of Substance 
  Abuse Services
  Massachusetts Department of
  Public Health
  

Enrollment and Contact Hours

To register for this course, please contact Dawn Heffernan at  dheffernan@schoolph.umass.edu . Once you are registered, you will receive an enrollment key to enter below.

Technical trouble accessing the course? Contact support@nephtc.org

About this Course

This course is for trainers, associations and health department leaders, and workforce development and accreditation teams, to review as they consider launching their own management program for employees or their target public health professional audience. Development and implementation of this course was funded by the Health Resources Services Administration and the Massachusetts Department of Health. NEPHTC licensed this course under a Creative Commons Attribution-Non-Commercial 4.0 License, making it available for re-use and adaptation.This course can be adapted based on the training, expert and technology resources your organization has available, as well as participant need.

Included in this online Train the Trainer course are instructor guides for each unit, participant preparation materials and activities including several self-paced modules, presentations by experts, recorded webinars of presentations, notes for presenters and all evaluation materials.

What you'll learn

At the end of the course, trainers will be able to:

• Choose among management topics which are right for their participants and resource levels
• Describe the blended modality right for their public health practitioner segment
• Plan evaluation by modifying existing evaluation materials

Each week’s lesson has specific learning objectives that are connected directly to the assignments and team discussions.

In 2017, NEPHTC won the NNPHI Network Member Impact Award for the creation, delivery and sharing of this Managing Effectively in Today’s Public Health Environment program.

Enrollment

For access to the course, please select the Enroll me button below.

Having trouble accessing the course? Contact support@nephtc.org.

About this Course

What you'll learn

Upon completion of this course, participants will be able to:

●        Understand the context and impacts of stress and burnout; learn to build personal mental fortitude

●        Learn how to integrate wellness and equity into organizational culture

●        Understand what it means to build equitable partnerships, including collaborative relationships with CBOs and TA providers

Production Team

Public Health Infrastructure: From the Inside Out was created in partnership with:

National Network of Public Health Institutes 

Imkada Solutions

EnVision Performance Solutions

Caravan Brand Partners

Registration

Select the Enroll Me button below to register. If you have any trouble accessing this training, contact support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Deparment of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

About this Webinar

What you'll learn

At the end of the webinar, participants will be able to:

• Discuss barriers to high-quality and appropriate healthcare for people with disabilities
• Identify potential strategies to address healthcare access and equity issues faced by people with disabilities

Subject Matter Expert

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  Jennifer Battis
  

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Jennifer Battis is the Health Equity Project Coordinator at Disability Rights Maine (DRM) where she works to reduce systemic- and policy-level barriers to improve healthcare access and quality for people with disabilities across the state of Maine. She has over 14 years of experience working to ensure community voices are included in research and evaluation work. Most recently, she has worked with people with disabilities across the state of Maine to release a report called “’I Don’t Get the Care I Need’: Equitable Access to Health Care for Mainers with Disabilities” which described barriers to accessing health care. Prior to working at DRM, she lead evaluations and provided technical assistance to local and cross-site projects in Maine and across the United States

Registration

Select the Enroll Me button below to register for this recording. If you have any trouble accessing the recording, contact support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Deparment of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

About this course

Creating Persuasive Public Health Messaging is a one-hour self paced course for public health managers and leaders. An “online, self-paced” version of the Creating Your Marketing Pitch half day workshop, this version contains examples from Rhode Island and Ohio.

This training is a collaboration project between Region 1 PHTC (New England Public Health Center - NEPHTC) and Region 7 PHTC (Midwestern Public Health Training Center - MPHTC).

What you'll learn

After completing this course, you will be able to...

• Identify the four pillars of a strong brand
• Explain how to formulate a clear, concise, compelling, and consistent elevator pitch
• Explain how to build a strong brand message hierarchy
• Discuss common mistakes to avoid when creating persuasive messaging
• Apply the characteristics of effective messaging using realistic public health case studies

Subject Matter Experts

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  Michele Levy 
  Marketing Consultant
  ML Brand Strategy Consulting

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

Having trouble accessing the course? Contact support@nephtc.org

About this course

Effective communication is an essential element of public health efforts. Public health professionals need ways to make health messages easy to understand for all members of the community they serve as health information can often be complex. Infographics are a dynamic way to share information, both in print and digital form. Public health professionals should be able to create effective and well-designed infographics to share important public health messages as a part of their public health communication strategy.

What you'll learn

After completing the training, you will be able to...

• List 4 elements required to develop a good health infographic
• Explain what makes an effective infographic
• Define the "Design Thinking Process"
• Use 2 Plain Language resources to simplify scientific writing
• List the 7 design principles for infographics
• Describe the 4 domains of the CDC Clear Communication Index
• List 2 ways to ensure infographics are Section 508 compliant
• List the 3 steps to test infographics before release

Subject Matter Expert

• 
  Ojaswini Bakshi
  

  MPH
  Program Director, Local Public Health Institute of Massachusetts

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Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

About this course

Whether you are managing a single program or an entire public health department, understanding the basic principles of branding and marketing can be crucial to your success. Every program and organization has key stakeholders. The goal of this course is to offer concrete strategies for communicating with those stakeholders in order to support your broader program and organizational goals.

What you'll learn

After completing this course, you will be able to...

• Describe the four pillars of building a strong brand
• Outline the steps for developing an effective marketing communications plan which includes:
  • Understanding the mission and goals
  • Knowing the audience
  • Identifying the core umbrella messaging
  • Defining messaging by target audience, and
  • Identifying and prioritizing tactics
• Describe the importance of educating the staff and other stakeholders on desired brand behaviors, and
• Identify and track success metrics.

Subject Matter Expert

• 
  Michele Levy

  Marketing Consultant
  ML Brand Strategy
  Consulting

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Acknowledgement:

This training was supported by the Massachusetts Department of Public Health (MDPH) with funds made available by the Grant or Cooperative Agreement Number 6 NB01OT009172-01-02, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services. This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 "Regional Public Health Training Center (PHTC) Program." This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Sobre este curso

Como un promotor de salud en la comunidad, una función clave es proveerles cuidados a poblaciones vulnerables para poder conectarlos con los servicios apropiados. Para lograr esto, los trabajadores en el campo de la salud deben identificar cuando debería realizarse una tarea de alcance y como desarrollar un plan de alcance efectivo.

Qué aprenderás

Tras completar este curso, podrás:

• Describir qué son las tareas de alcance y los componentes del Modelo de Alcance de la Salud
• Identificar las cualidades y características de una población vulnerable y qué inicia el trabajo de alcance
• Conocer tips que te mantendrán seguro en tus esfuerzos
• Describir cómo seleccionar métodos y estrategias de alcance efectivos
• Listar los elementos de un plan de alcance efectivo

Experta en el Tema

• 
  Dawn Heffernan, RN, MS, CDE

  Directora
  Western Massachusetts
  Public Health Training Center

Horario de Registro y Contacto

El Certificado de Realización incluirá la duración del módulo. Generalmente 50-60 minutos equivalen a 1 hora de contacto. Las horas de contacto pueden utilizarse para cumplir con los requisitos de ciertas credenciales. Confirme con su ente acreditador para verificar si este tema cumple con sus requisitos de educación continua.

¿No puedes acceder al curso? Contacta a support@nephtc.org

Reconocimiento:

Este Proyecto ha sido/fue subsidiado por la Administración de Recursos y Servicios de Salud (HRSA) del Departamento de Salud y Servicios Sociales de los Estados Unidos (HHS) bajo el número de subsidio UB6HP27877 “Programa Centro Regional de Entrenamiento en Salud”. La información, contenido y conclusiones son propias del autor y no deben considerarse como la posición o política oficial del HRSA, HHS o del Gobierno de los Estados Unidos.

About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.

What you'll learn

After completing this course, you will be able to...

• Define HIPAA
• List key components of protected health information
• Identify at least three circumstances where CHWs apply HIPAA during their workday
• Recognize one circumstance when you have an obligation to report HIPAA covered information

Subject Matter Expert

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  Dawn Heffernan
  

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Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:


This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.