About this Webinar

This workshop is designed to help leaders learn skills for restarting their teams effectively after the multitude of crises that have occurred over the last year plus. These skills range from empathy and compassion to making and implementing difficult decisions in uncharted economic and societal territory.

What you'll learn

At the end of the course, participants will be able to:

• Recognize crises and discuss how to process and make sense of them
• Identify ways to ‘bounce forward’ – capturing gains and seizing the organizational moment
• Describe methods of sustaining long-term team health

Subject Matter Expert

• 
  Laura Freebairn-Smith,
  Partner and co-founder, OPG

Laura Freebairn-Smith is a Partner and co-founder at OPG. She has been a consultant for such distinguished organizations as the New York Times, Lemann Foundation, and ESPN. Her specialty is assisting leaders in realizing the full potential of their organizations through humanistic and analytical practices, while offering guidance in the in the redesign of infrastructure, the creation of strategic plans, and with organizational development. Prior to founding OPG, Laura served as Director of Yale’s Organizational Development and Learning Center, which she helped create. Laura currently teaches leadership at Yale’s Drama School. 

Her work and career have three major foci: 

• Leading the creation of extraordinary organizational cultures 
• Guiding groups, large and small, to greater effectiveness and impact
• Consulting on organizational development issues with a special emphasis on strategic planning and organizational redesign 

Laura’s credentials include a BA from UC Berkeley (Philosophy and Political Science) and an MBA from the Yale School of Management. She holds a doctorate in Organizational Systems from Saybrook Institute and has published articles and chapters on organizational development topics, most recently on radical move leadership. 

Prior to joining Yale, Laura founded Good Work Associates, a consulting firm providing strategic planning and organizational development. Before that, she served as Managing Director for the Gesell Institute of Human Development, as Chief Operating Officer for Jobs for the Future, and as Education Coordinator for the International Rescue Committee on the Thai/Cambodian border. 

 In addition to her teaching at Yale, Laura has taught at University of New Haven, Georgetown, and Central CT State University. She served on the Town of Hamden Charter Revision Committee and has served on numerous other boards in the past. Laura has received several leadership awards. For recreation, Laura enjoys running, writing poetry, tennis, and gardening.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

<sub>Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH</sub>

About this Workshop

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

Community Health Workers are central in supporting the health of the communities they work with, and yet, they are often at risk for burnout themselves due to inequitable work conditions. This workshop will discuss strategies for voice and reflect on how to improve well-being at work.

At the end of the workshop, participants will be able to:

• Explore the connection between workers’ voices and their well-being as individuals, and as a collective group.
• Discuss benefits of worker unions and strategies for organizing workers in health and social services.
• Discuss strategies for voicing and improving well-being at work
• Recognize how systemic oppressions and practices impact our work and well being

Subject Matter Expert

To Learn more about the Massachusetts Association of Community Health Workers please visit: www.machw.org

About this Webinar

This workshop is designed to help leaders learn skills for restarting their teams effectively after the multitude of crises that have occurred over the last year plus. These skills range from empathy and compassion to making and implementing difficult decisions in uncharted economic and societal territory.

What you'll learn

At the end of the course, participants will be able to:

• Recognize crises and discuss how to process and make sense of them
• Identify ways to ‘bounce forward’ – capturing gains and seizing the organizational moment
• Describe methods of sustaining long-term team health

Subject Matter Expert

• 
  Laura Freebairn-Smith,
  Partner and co-founder, OPG

Laura Freebairn-Smith is a Partner and co-founder at OPG. She has been a consultant for such distinguished organizations as the New York Times, Lemann Foundation, and ESPN. Her specialty is assisting leaders in realizing the full potential of their organizations through humanistic and analytical practices, while offering guidance in the in the redesign of infrastructure, the creation of strategic plans, and with organizational development. Prior to founding OPG, Laura served as Director of Yale’s Organizational Development and Learning Center, which she helped create. Laura currently teaches leadership at Yale’s Drama School. 

Her work and career have three major foci: 

• Leading the creation of extraordinary organizational cultures 
• Guiding groups, large and small, to greater effectiveness and impact
• Consulting on organizational development issues with a special emphasis on strategic planning and organizational redesign 

Laura’s credentials include a BA from UC Berkeley (Philosophy and Political Science) and an MBA from the Yale School of Management. She holds a doctorate in Organizational Systems from Saybrook Institute and has published articles and chapters on organizational development topics, most recently on radical move leadership. 

Prior to joining Yale, Laura founded Good Work Associates, a consulting firm providing strategic planning and organizational development. Before that, she served as Managing Director for the Gesell Institute of Human Development, as Chief Operating Officer for Jobs for the Future, and as Education Coordinator for the International Rescue Committee on the Thai/Cambodian border. 

 In addition to her teaching at Yale, Laura has taught at University of New Haven, Georgetown, and Central CT State University. She served on the Town of Hamden Charter Revision Committee and has served on numerous other boards in the past. Laura has received several leadership awards. For recreation, Laura enjoys running, writing poetry, tennis, and gardening.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

<sub>Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH</sub>

Registration

Select the enroll button below to register for access to the materials.

About this Workshop

This MACHW  interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

In this workshop, we explore the Stress First Aid (SFA) model based on five evidence-informed factors that help people recover from stress and adversity. These include the need for safety, calm, connection, sense of competence or self-efficacy, and hope.

Stress First Aid (SFA) provides a framework for psychological peer support, with a set of supportive actions designed to promote self-care and coworker support. The overarching aim of SFA is to identify and mitigate the negative impacts of stress at work before they impair staff health and well-being.

At the end of the workshop, participants will be able to:

• Explore evidence informed strategies to increase self efficacy, promote self care and mental wellness
• Begin to understand and utilize resiliency practices and Stress First Aid
• Define empathy and compassion, how they differ and what gets in their way
• Describe what makes us strong and what makes us vulnerable as caregivers
• Better understand what takes place in our mind and body when we experience stress

Subject Matter Expert

• 
  

  Beth Lown

More

Beth Lown, MD Chief Medical Officer of The Schwartz Center for Compassionate Healthcare. In this role she creates scientific content and develops new initiatives, programs and research. She speaks locally, nationally and internationally about empathy, compassion and communication, and teaches these attributes and skills to health professionals across the continuum of learning. Dr. Lown is associate professor of Medicine, Harvard Medical School, Boston, MA and is a clinician- educator at Mount Auburn Hospital, Cambridge, MA.

• 
  

  Lisette Blondet

More

Lissette Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to anchoring community health workers (CHWs) as public health professionals. In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country. CHEC’s standards for CHW curricula and core competencies have been replicated in other states. The program was so successful that in 1997, the Massachusetts Department of Public Health funded its expansion to the northeast region of the state. Both centers, CHEC Boston and CHEC Northeast are still thriving and have graduated over a thousand CHWs. More recently, Lissette provided technical assistance to the Prevention and Wellness Trust Fund on community health and community health workers. She also previously served as Director of Community Benefits for Cape Cod Healthcare, focusing on making healthcare accessible to the underserved while building her experience in healthcare financing. As the director of MACHW, Lissette brings all her experience and skills to strengthen the association and strategically position the workforce to seize the many opportunities now available through health care reform, including reimbursement and broad recognition of the attributes and competencies of CHWs.

• 
  

  Jamie Berberena

More

Jamie Berberena is a CHW and serves as Regional Chapter Leader in Southeastern Massachusetts and Advisory Board member for the Massachusetts Association of Community Health Workers.

• 
  

  Areliz Barbosa

More

Areliz Barbosa is a CHW and is the Regional Chapter Leader for Western Massachusetts for the Massachusetts Association of Community Health Workers.

Registration

Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

_{Acknowledgement:} 

This project is supported by the Massachusetts Department of Public Health

_{This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this course

School nurses play an essential role in keeping students healthy, safe and ready to learn. When taking on a position in schools, nurses don’t always understand their role beyond providing clinical services to students. They need additional information about the roles they must assume to be leaders and public health partners to assure health and wellness - in their school, district, and community.

This foundational course introduces the laws, regulations and guidelines that affect professional school nursing practice in Massachusetts. Key topics relevant to school nursing, including the roles and responsibilities of school nurses in public health, nursing practice, and education; health equity; emergency preparedness; communicable diseases; behavioral health, and managing complex health conditions are discussed.

This is one of four training workshops mandated by the Massachusetts Department of Public Health (MDPH) in order to be licensed by the Massachusetts Department of Elementary and Secondary Education (DESE) as a School Nurse.

This course formerly consisted of three online lessons and two full days of live classroom content. The live content has been transitioned to self-directed activities that align with the material covered during the live course. Once learners have completed all online content, the post-test, and course evaluation, they will be provided with a code to access credit and a certificate of completion. Please note:  Learners will be required to pay a $180 registration fee when claiming credit.

What you'll learn

After completing the training, you will be able to:

• Support student health and academic success
• Contribute to a healthy and safe school environment
• Act as health and wellness leaders in their school, district, and community
  

Subject Matter Expert

• 
  Beverly Heinze-Lacey, MPH, BSN, RN

  Director SHIELD
  Nurse Planner,
  BUSPH
  

Special acknowledgements

• Thank you to the MA School Nurse Regional Consultants and Karen Robitaille, MBA, MSN, RN, NCSN, at the MA Department of Public Health School Health Services Unit for their contributions to this course design.
• A special thank you to Mary Ann Gapinski, MSN, RN, NCSN, former Director of School Health Services, for her expertise, guidance, and support in preparing this course.

Having trouble accessing the course? Contact support@nephtc.org

About this course

Massachusetts law (MGL Chapter 71, Section 97) requires verbal substance use health screenings in public schools. SBIRT (Screening, Brief Intervention, and Referral to Treatment) is being used as a comprehensive approach to meet this mandate. This course introduces learners to school SBIRT program implementation and best practices in screening, reinforcing healthy choices, and intervening when students report substance use behaviors.

This course includes both live Zoom and online training content.  Health professionals seeking contact hours and nurses seeking licensure as school nurses must complete all components of this course.

• The first online lesson of this course describes the impact of substance use on teens, regulatory requirements for conducting verbal substance use screenings in schools, and key elements of the SBIRT in Schools program. The second online lesson provides an overview of Motivational Interviewing and how it is used to enhance conversations about behavior change.
  
• The live Zoom session introduces learners to SBIRT skills including screening, providing positive reinforcement, conducting brief negotiated interviews using Motivational Interviewing principles, and making referrals.

What you'll learn

After completing the full course, you will be able to:

• Describe the impact of substance use on teens
• Utilize the state approved verbal substance use screening tool
• Summarize the elements of the REACT model (for students who do not report substance use, or screen negative)
• Summarize the elements of the Brief Negotiated Interview (for students who do report substance use, or screen positive)
• Identify statewide referral resources
• Describe why MI is an effective counseling style when working with individuals with substance use
• Describe how the components of the Spirit of MI facilitate conversations about change
• Comply with MA regulatory requirements to implement a school based verbal substance use screening program

Subject Matter Experts

• Angela Cooper, Cred, Trainer, MASBIRT TTA
• Alissa Cruz, MPH, Program Director, MASBIRT TTA
• Lee Ellenberg, LICSW, Training Manager, MASBIRT TTA
• Alex Heinz, MSW, MPH, Trainer, MASBIRT TTA
• Beverly Heinze-Lacey, MPH, BSN, RN, CNE Nurse Planner
• Caitlin Pettengill, DNP, RN, Assistant Director of School Health Services, MDPH
• Wanda Visnick, MSN, RN, NCSN, HN-BC
• Enid Watson, MDiv, Trainer, MASBIRT TTA

Having trouble accessing the course? Contact support@nephtc.org

The materials for this course may be audited at no cost. No credit or certificates are provided for this option. Auditing is recommended for anyone who wants to review the course material, access resources, or to refresh skills. Completion of a pre-test is required to begin the audit but, once you’ve completed the pre-test, you will have future access to the course without having to repeat it.

Course resources (i.e., forms, regulations, guidelines, ebook) are also available in SHIELD’s SBIRT in Schools Resources Section (the 4th gray box down the page).

About this course

This course introduces the participant to current practices and approaches to community assessment and planning for the purpose of community health improvement. Multiple exercises along the way will culminate in the development of a school/community equity needs assessment report for the participant’s school or district, and a preliminary community health improvement plan that corresponds to state performance measures. The second year of the course will pick up from the community health improvement plan, and guide the development of a specific continuing quality improvement CQI) project.

What you'll learn

By the end of Year 1 of the SCHENA program, participants will be able to:

• See themselves as public health change agents in the school setting
• Apply a racial equity lens in health data collection and interpretation
• Develop a school/community needs assessment and equity-focused community health improvement plan
• Identify strong school/community relationships and ones that still need fostering

Specifically, participants completing this course will develop skills in:

• Planning your assessment activities including identifying important stakeholders and community partners.
• Practicing principles of health equity as you develop community understanding and partnerships.
• Identifying, collecting and presenting health and demographic data about your community (including many new web-based data platforms).
• Documenting sources and consequences of health inequities in the community.
• Designing and conducting key informant interviews and assessment surveys.
• Assembling the information you’ve collected and communicating findings in an assessment report.
• Developing a preliminary Community Health Improvement Plan (CHIP) which stems from your assessment findings and community input, and promotes health and educational equity.
• Presenting assessment results and CHIP to your community

Learning Resources

• 
  Candice Belanoff
  ScD, MPH
  

Candice Belanoff, ScD, MPH, is a Maternal and Child Health Epidemiologist with a particular interest in the relationship of social forces and inequities to patterns of population health. Candice designed and is the founding Director of the Community Assessment, Program Design, Implementation and Evaluation (CAPDIE) certificate program, which has over 100 enrolled students (as of 2018). She also teaches several courses at BUSPH, including Perinatal Epidemiology (MC759), Assessment and Planning for Health Promotion (SB820), and Social Justice and the Health of Populations: Racism and other systems of oppression (MC775).

Having trouble accessing the course? Contact support@nephtc.org

The materials for this course may be audited at no cost. No credit or certificates are provided for this option. Auditing is recommended for anyone who wants to review the course material, access resources, or to refresh skills. Completion of a pre-test is required to begin the audit but, once you’ve completed the pre-test, you will have future access to the course without having to repeat it.

About this course

This course is designed as an alternative to the live Medication Administration in Schools: What School Nurse Managers Need to Know workshop offered by SHIELD. It is designed for public and private School Nurse Managers who are signatories on the Handling, Storage and Delegation Registration Application with the MA Department of Public Health. This course will provide School Nurse Managers with the knowledge and tools they need to oversee their district’s Medication Administration Program. It includes a set of prework readings and activities followed by a live Zoom class.

Participation in this workshop and the online course Medication Administration in a School Setting: School Nursing Practice in Massachusetts is required every five years for school nurses listed as signatories on the district’s MDPH Medication Administration Registration Application.

What you'll learn

After completing the training, you will be able to:

• Describe the role and responsibilities of the school nurse manager in the medication administration program in schools
• Evaluate a district’s medication program for regulatory compliance
• Develop and implement district medication administration procedures the meet state regulations
• Explain and implement the process for registration with MDPH of the school’s or school district’s medication administration program

Subject Matter Expert

• 
  Karen Robitaille, MBA, MSN, RN, NCSN
  Director School Health Services
  Massachusetts Department of Public Health
• 
  Caitlin Pettengill, DNP, RN Assistant Director of School Health Services
  Massachusetts
  Department
  of Public Health

Special acknowledgements

• Thank you to the MA School Nurse Regional Consultants and the MA Department of Public Health School Health Services Unit for their contributions to this course design.

Having trouble accessing the course? Contact support@nephtc.org

*This course is available only to pre-registered participants. You will need an enrollment key to unlock this course. Visit the SHIELD registration page for more information.

About this Workshop

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

In this workshop, we explore the science of stress and anxiety. One of the impacts of the ongoing stress that many of us are experiencing as a result of COVID-19 is that we may feel like doing nothing, when actually doing something is critical for building resilience. We will explore how our science-based framework, TEB (thoughts, emotions and behaviors) can get us unstuck. We will then explore our science-driven skill “Charge Up” by practicing planning activities that charge up our “batteries” and can help us, and the individuals we work with, improve mental and physical health.

What you'll learn

At the end of the workshop, participants will be able to:

• Describe what is happening in our brains when we experience stressful situations
• Describe the difference between healthy and unhealthy levels of stress and anxiety
• Explain how stressful situations can lead to “spinning cycles” of unhelpful thoughts, emotions, and behaviors
• Describe how stressors can cause us to shut down and disengage
• Explain how “Charge Up” can be used to help someone who is overwhelmed with stress and feeling stuck, disengaged, and drained of energy
• List multiple examples of how to Charge Up
• Describe the steps of Charge Up and how those steps could be applied

Subject Matter Expert

• 
  

  Ylira Pimentel

More

Ylira Pimentel, LICSW, currently works with MGH’s Community Psychiatry Program for Research in Implementation and Dissemination of Evidenced-Based Treatments (PRIDE) which spearheads efforts to bring evidenced-based practices and science-driven skills to organizations and communities. At PRIDE’s Training Institute she is a group coach for its Cognitive Behavioral Therapy (CBT) based TEB (Thoughts, Emotions, Behavior) curriculum. She has extensive experience working with diverse populations through administrative, clinical, and consulting roles in organizations such as Vinfen, BayCove, Massachusetts General Hospital (MGH)-Boston and MGH’s Chelsea Healthcare Center. She is also a part-time faculty member at Boston College School of Social Work, where she teaches Cognitive Behavioral Therapy. She holds an B.A. from Umass Boston, an M.S.W. and a certificate in child and adolescent trauma from Simmons College.

• 
  

  Lisette Blondet

More

Lissette Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to anchoring community health workers (CHWs) as public health professionals.
In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country. CHEC’s standards for CHW curricula and core competencies have been replicated in other states. The program was so successful that in 1997, the Massachusetts Department of Public Health funded its expansion to the northeast region of the state. Both centers, CHEC Boston and CHEC Northeast are still thriving and have graduated over a thousand CHWs.
More recently, Lissette provided technical assistance to the Prevention and Wellness Trust Fund on community health and community health workers. She also previously served as Director of Community Benefits for Cape Cod Healthcare, focusing on making healthcare accessible to the underserved while building her experience in healthcare financing.
As the director of MACHW, Lissette brings all her experience and skills to strengthen the association and strategically position the workforce to seize the many opportunities now available through health care reform, including reimbursement and broad recognition of the attributes and competencies of CHWs.

• 
  

  Jamie Berberena

More

Jamie Berberena is a CHW and serves as Regional Chapter Leader in Southeastern Massachusetts and Advisory Board member for the Massachusetts Association of Community Health Workers.

• 
  

  Areliz Barbosa

More

Areliz Barbosa is a CHW and is the Regional Chapter Leader for Western Massachusetts for the Massachusetts Association of Community Health Workers.

Registration

Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

_{Acknowledgement:} 

This project is supported by the Massachusetts Department of Public Health

_{This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

Registration

Select the enroll button below to register for access to the materials.

About this Workshop

The November 5 workshop is about the end of the eviction moratorium.

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts. 

Get the resources and skills you need to excel as a CHW during these trying times. A monthly participatory workshop designed specifically for CHWs

What you'll learn

At the end of the workshop, participants will be able to:

• Describe the moratorium at the federal and state level and the governor's new EDI initiative
• Describe strategies for advocacy at the local level
• Describe the fair housing framework and discrimination red flags
• Know the two follow up steps: Apply for RAFT and fill out the CDC Order

Subject Matter Expert

• 
  

  Andrea M. Park

More

Andrea M. Park joined MLRI as a Housing and Homelessness staff attorney in 2016. Prior to that Andrea worked as an Assistant Attorney General in the Civil Rights and Consumer Protection Divisions of the Massachusetts Attorney General’s Office; an attorney at the Harvard Legal Aid Bureau on an innovative foreclosure defense project partnering lawyers and community organizers; and a staff attorney at Community Legal Aid in Worcester specializing in housing, foreclosure, consumer and bankruptcy litigation.
In 2015 Andrea was honored by the Harvard Law and International Development Society and Harvard Women's Law Association in their International Women's Day Portrait Exhibit entitled Women Inspiring Change. Andrea holds a B.A. from Tufts University, an M.A. from the University of Chicago, and a J.D. from the University of Minnesota Law School, where she served as director of the Indian Child Welfare Act Clinic. Andrea grew up in East Tennessee and is a lifelong musician.

• 
  

  Mary Ellen Natale

More

Mary Ellen Natale is Managing Attorney of South Coastal Counties Legal Services’ (SCCLS) New Bedford, MA Law Office. Prior to joining SCCLS, she was Deputy Director of the Legal Aid Society of Rockland County (NY). Her previous positions include Managing Attorney with Legal Aid of Western Ohio; and Staff Attorney positions with the Legal Aid Society of Northeastern New York, Nassau/Suffolk Law Services Committee, the Legal Aid Society of Rochester, NY and with the Food Research and Action Center in Washington, DC. A graduate of Colgate University and Boston College Law School, she has held faculty positions at the Arizona State University Sandra Day O’Connor College of Law and at St. John’s University School of Law.

• 
  

  Kristina da Fonseca

More

Attorney Kristina da Fonseca is founder and Executive Director of SouthCoast Fair Housing (SCFH). SCFH is a non-profit full-service fair housing organization with a mission is to eradicate housing discrimination and increase equal housing opportunities in Rhode Island and southeastern Massachusetts. SCFH provides fair housing education and outreach, investigates fair housing complaints, enforces fair housing laws, and advocates for policies that will further fair housing.

• 
  

  Lisette Blondet

More

Lissette Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to anchoring community health workers (CHWs) as public health professionals.
In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country. CHEC’s standards for CHW curricula and core competencies have been replicated in other states. The program was so successful that in 1997, the Massachusetts Department of Public Health funded its expansion to the northeast region of the state. Both centers, CHEC Boston and CHEC Northeast are still thriving and have graduated over a thousand CHWs.
More recently, Lissette provided technical assistance to the Prevention and Wellness Trust Fund on community health and community health workers. She also previously served as Director of Community Benefits for Cape Cod Healthcare, focusing on making healthcare accessible to the underserved while building her experience in healthcare financing.
As the director of MACHW, Lissette brings all her experience and skills to strengthen the association and strategically position the workforce to seize the many opportunities now available through health care reform, including reimbursement and broad recognition of the attributes and competencies of CHWs.

• 
  

  Jamie Berberena

More

Jamie Berberena is a CHW and serves as Regional Chapter Leader in Southeastern Massachusetts and Advisory Board member for the Massachusetts Association of Community Health Workers.

• 
  

  Areliz Barbosa

More

Areliz Barbosa is a CHW and is the Regional Chapter Leader for Western Massachusetts for the Massachusetts Association of Community Health Workers.

Registration

Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

_{Acknowledgement:} 

This project is supported by the Massachusetts Department of Public Health

_{This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this Workshop

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

What you'll learn

At the end of the workshop, participants will be able to:

• Describe strategies for CHWs supporting immigration rights at the state/local level
• Find resources about worker rights and access to healthcare regardless of immigration status
• Find housing resources for immigrants
• Describe the current status of humanitarian immigration relief & Deferred Action for Childhood Arrivals (DACA)
• Describe temporary Protected Status (TPS) & Reasons for deportation
• Identify an organization to contact if a client experiences discrimination

Subject Matter Expert

• 
  

  Margalit Tepper

More

Margalit Tepper is the Integration Projects Lead at MIRA Coalition, working on initiatives related to education, social integration, and immigrant family wellbeing. She has previously worked in refugee resettlement case management and managed an ESOL program. Margalit holds a B.S. in Human Development from Indiana University, and an M.S.W. with concentrations in child welfare and immigrant and refugee populations from Boston College.

• 
  

  Jessica Chicco

More

Jessica Chicco oversees MIRA Coalition's education and training programs, citizenship program, and federal policy work. Prior to joining MIRA she was the Senior Immigration Attorney at DOVE (Domestic Violence Ended, Inc.) where she represented immigrant survivors of domestic violence. Jessica has wide-ranging experience working with community-based immigrant organizations in the greater Boston area. She holds a JD from NYU Law School and a BSFS from Georgetown University.

• 
  

  Lisette Blondet

More

Lissette Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to anchoring community health workers (CHWs) as public health professionals.
In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country. CHEC’s standards for CHW curricula and core competencies have been replicated in other states. The program was so successful that in 1997, the Massachusetts Department of Public Health funded its expansion to the northeast region of the state. Both centers, CHEC Boston and CHEC Northeast are still thriving and have graduated over a thousand CHWs.
More recently, Lissette provided technical assistance to the Prevention and Wellness Trust Fund on community health and community health workers. She also previously served as Director of Community Benefits for Cape Cod Healthcare, focusing on making healthcare accessible to the underserved while building her experience in healthcare financing.
As the director of MACHW, Lissette brings all her experience and skills to strengthen the association and strategically position the workforce to seize the many opportunities now available through health care reform, including reimbursement and broad recognition of the attributes and competencies of CHWs.

• 
  

  Jamie Berberena

More

Jamie Berberena is a CHW and serves as Regional Chapter Leader in Southeastern Massachusetts and Advisory Board member for the Massachusetts Association of Community Health Workers.

• 
  

  Areliz Barbosa

More

Areliz Barbosa is a CHW and is the Regional Chapter Leader for Western Massachusetts for the Massachusetts Association of Community Health Workers.

Registration

Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

_{Acknowledgement:} 

This project is supported by the Massachusetts Department of Public Health

_{This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this Workshop

This fast-moving, interactive, competence-building, and entirely enjoyable workshop will include both didactic instruction and interactive work that will introduce participants to the Foster Hicks Model. The model includes an overview of “Executive Brain Function,” and tools for living more effectively and happily through difficult times. The session will include a 20 minute break at midpoint.

Expect a fast-moving immersion during which you will engage with others in small break outs to explore and reinforce the tools and techniques you have learned about. If you manage any kind of team of any size, this session will provide tools for creating the healthiest and happiest team culture.

What you'll learn

At the end of the course, participants will be able to:

• Define the biochemistry of well-being
• Utilize tools to invoke the “Executive Function” of the brain – at work and at home
• Apply concepts and practical tools for work and at home
• Use “intention,” appreciation, truth-telling, and giving as behaviors and attitudes for the most enjoyable, effective, and high-trust work environment

Subject Matter Expert

• 
  Rick Foster,
  Author and Consultant

Rick Foster and Greg Hicks have dedicated the last seventeen years of their lives to studying people and organizations that thrive. Embarking on a unique journey to research happiness in 1995, they eventually traveled to all 50 states, 7 continents, and over 70 countries, finding and interviewing, ultimately, thousands of extremely happy people. Their initial research uncovered a system of nine choices that’s been studied by researchers at leading institutions and proves to lead to good health, strong team culture, better job performance, and effective stress-management.
Their first book, How We Choose to Be Happy – The 9 Choices of Extremely Happy People (Putnam, 1999), became a national bestseller and has been on bestseller lists ever since. Available in 22 languages, it was selected by the Book of the Month Club as one the Best Books of the Year, and was nominated as Best Motivational Book by the prestigious Books for a Better Life.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

<sub>Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH</sub>

About this online peer learning series

Community Health Workers are a group of professionals who, under normal times, are generally overstretched and working with challenging populations. As the US confronts the 2020 COVID-19 pandemic, these individuals deserve extra support of all kinds: emotional, informational and structural. We can learn from Community Health Worker (our peers’) insights during this time. This learning experience is intended to be a conversation. The HRSA-funded New England Public Health Training Center, with its network of almost 9000 public health professionals, is working with partners from Southern New Hampshire AHEC, Mane Mobile Health and the National Association of Community Health Workers to facilitate supportive conversations and learning among Community Health Workers on the frontlines of COVID-19.

Part 1: Resiliency and Thriving in the age of COVID19 – Peer Learning and Support

How do we uncover the secret power of stress and the key to grow from resilience to thriving for ourselves and the communities we serve?

About part 1 of the series: The Resiliency to Thrive Peer Learning session can help define how each participant perceives life challenges and examine how the power of perception can enhance your resiliency factor or erode it. Resiliency can grow when one is in tune with mind and body. Raising body consciousness is a KEY for sustainable wellbeing. Now more than ever self-care has been defined as critical to our mental and physical health under the new “normal” of COVID19.

What you'll learn

Through the peer learning process, our guided interaction and listening will allow you to:

• Apply the tools of Resilience and Thriving through self-examination of events in personal and professional lives.
• Evaluate the broader aspects of stress and how they can reframe stressors to strengthen their ability to flourish under challenging circumstances.   
• Integrate the role of stress and thriving across the National Wellness Institute’s six dimensions of Wellness.
• Recognize early warning signs and utilizing the core tools of the positive stress cycle

Part 2: Addressing Burnout: Peer Learning & Support for CHWs

Have you found yourself exhausted, frustrated, or discouraged by your job as a community health worker? This could be the right session for you.

About part 2 of the series: Today, burnout is an all too common experience among health care professionals, and Community Health Workers are no exception. On the front lines of providing critical services to vulnerable communities in the era of coronavirus, while often dealing with the same insecurities that their patients experience, CHWs are particularly vulnerable to stress and burnout. This session will be an opportunity to learn from other CHWs and a mental health professional on how burnout impacts our day to day work and to identify concrete strategies for self-care and peer support.

What you'll learn

Through the peer learning process, our guided interaction and listening will allow you to:

• Assess yourself for the three main components of burnout
• Choose one new strategy for self-care that you plan to apply to your daily routine
• Examine the potential for burnout in your work environment using 6 key-factors
• Investigate one new opportunity for peer support in your work environment

Part 3: Community Health Workers: Insights on Building a Movement for Health Equity and Social Justice during COVID-19

Will COVID provide the moment of equitable transformation in our systems? Will CHW drive the change?

About part 3 of the series: CHWs have many titles and roles. What is happening with CHWs in other parts of the country during COVID? Are emergency response structures changing because of new challenges and opportunities during the pandemic? This workshop will explore CHW experiences in Northern New England and some national data. The group will discuss systems changes involving CHWs needed to improve health.

What you'll learn

Through the peer learning process, our guided interaction and listening will allow you to:

• Examine themes from a national survey on CHWs and their information, resource and self-care needs in the early weeks of COVID-19
• Explore strategies used with public and private institutions to advocate for the role of CHWs in emergency response efforts
• Discuss how to advance an equity and social justice agenda among state and national emergency response initiatives

Part 4: Using the Research Lens: Thematic Analysis of the CHW Peer Learning Sessions

What have Maine, New Hampshire and Vermont Community Health Workers expressed about resiliency for themselves and their communities, preventing burnout, and needed change over the three workshops?

About part 4 of the series: Part 4 of the series will describe the research process used to identify key themes about resiliency, burnout, and CHW needs discussed in the previous three sessions. The evaluator will share the identified themes with participants and engage the CHWs in a discussion to validate and refine the themes.

What you'll learn

Through the peer learning process, our guided interaction and listening will allow you to:

• Describe the research methods used to collect and analyze data and validate findings from the three session
• Describe strategies that CHWs identified to build resiliency among their clients, as well as to build resiliency and prevent burnout within the CHW workforce and needed change

Subject Matter Expert

• 
  

  Paula Smith, Co Host

  Southern New Hampshire Health Education Center

• 
  

  Maria Reyes, SME

  Seacoast Public Health Network

• 
  

  Ben Hummel, Co Host

  Maine Mobile Health Program

• 
  

  Laura Valencia, SME

  Maine Mobile Health Program

• 
  

  Denise Octavia Smith

  National Association of CHW

• 
  

  Hope Worden Kenefick, MSW, PhD

  Consultant and Evaluator

Registration

Select the Enroll Me button below to register for this workshop series. If you have any trouble accessing the workshop, contact support@nephtc.org.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this Course

This course is designed to strengthen the management skills of the current or future heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts.

This is a team-based course taught in a blended format over four months. Once enrolled, you will be placed in a team and each team will be assigned a mentor. Your mentor will be an experienced public health professional who will guide your team discussion assignments.

At the conclusion of the course a graduation ceremony will be held. A certificate of completion and 25 contact hours will be issued once you submit the final post test and course evaluation. Self-paced modules that you completed as part of the course offer additional certificates and credits.

What you'll learn

At the end of the course, participants will be able to:

• Explain the need and urgency to manage differently in today’s environment
• Describe new information, tools, and resources to help manage more effectively
• Demonstrate enhanced skills to better manage all aspects of public health organizations

Each week’s lesson(s) will have specific learning objectives that are connected directly to the assignments and team discussions. Lessons include optional resources for you to learn more about each topic and have instructors who are subject matter experts in their field of study.

• 
  Kathleen MacVarish,
  Course Director
• 
  Seth Eckhouse,
  Course Manager

Enrollment and Contact Hours

Note that you must first register for this course by completing a registration form (PDF). Once your registration has been confirmed, you will receive an enrollment key to access the course.

Once the final post-test and course evaluation are submitted, participants will receive a certificate of completion and 25 contact hours. Self-paced trainings completed as part of the course may offer additional certificates and credits.

Trouble accessing the course or other course-related questions? Contact Seth Eckhouse at seckhous@bu.edu.

DISCLAIMER:
This training and all supporting material was supported by funds made available from the Centers for Disease Control and Prevention, Office for State, Tribal, Local and Territorial Support, under B01OT009024. Additionally, this training was supported by the Grant Number, 5U90TP116997-10, funded by the Centers for Disease Control and Prevention and the Assistant Secretary for Preparedness and Response. This project is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877.
The views and opinions expressed as part of the training and all related documents and course materials are those of the authors and do not necessarily represent the views and opinions or the official position of, or endorsement by, the Centers for Disease Control and Prevention, its Public Health Emergency Preparedness Program, the Office of Assistant Secretary for Preparedness and Response (ASPR) Hospital Preparedness Program, or that of HRSA, HHS or the U.S. Government.

About this Course

The course is now at capacity - we are not accepting new applications.

Enrollment and Contact Hours

This course offers a cross-disciplinary approach to local public health practice in Massachusetts and is based on the three core functions and ten essential public health services. It incorporates the US Department of Health and Human Services Healthy People 2020 goals and objectives.

The course goal is for Massachusetts public health workers charged with carrying out routine and emergency environmental and population-focused health functions to appropriately provide the ten essential public health services according to local and state laws, regulations, and policies.

Course participants may be Massachusetts local or state public health agency:

• Staff

  Includes Agents, Directors, Emergency Preparedness Coordinators and Planners, Environmental Health Sanitarians or Specialists, Health Inspectors, Health Officers, Sanitarians and Public Health Nurses

• Governing Bodies

  Includes Board of Health members -elected or appointed and Commissioners

• Consultants

  Working for state or local public health agencies

The course is appropriate for professionals new to the field as well as for professionals with experience who have an interest in advancing their knowledge and skills.

Participation in the course requires:

1. Written supervisor approval
2. Two to six hours of work per week (multiple break weeks are built in)
   1. Attendance at all live lessons (classes and webinars)
   2. Completion of self-paced E-Learnings
   3. Completion of individual assignments
3. Successful completion of the course requires ALL assignments be completed and ALL live sessions attended

Graduates will receive a certificate of completion and up to 17.5 continuing education credits. Self-paced trainings completed as part of the course offer additional certificates and credits.

What you'll learn

After completing this course, participants will be able to:

• Apply the ten essential public health services in local practice
• Employ cross disciplinary partnerships
• Perform routine and emergency environmental and population-focused health functions according to local and state laws, regulations, and policies

This is a blended course and each weekly session will include live lessons (classroom or webinar) or self-paced E-Learnings. Lessons are taught by instructors who are subject matter experts in their field of study. Lessons include optional resources for participants to learn more about each topic.

All course materials will be posted on the New England Public Health Training Center learning management system.

Meet the Course Manager

Seth Eckhouse

,

Course Manager

Sponsors

• Local Public Health Institute of Massachusetts
• New England Public Health Training Center

Enrollment and Contact Hours

About this course

Traditionally in health and social service organizations, financial management and budgeting responsibilities have been the purview of the chief financial officer, accountants, and budget analysts. However, today, front-line managers are being called upon to integrate fiscal planning and management into their clinical and operational responsibilities.

As a public health leader, are you adept in financial management and budgeting principles, concepts and tools? Or, are you looking to further your knowledge and skills in this area.

This program is intended for public health leaders who have limited knowledge, skills and experience with financial management and budgeting or those wish to review and/or refresh their knowledge of fiscal principles.

What you will learn

After completing this course you will be able to:

• Recognize the importance of financial management in the efficiency and effectiveness of day-to-day and long-term public health service delivery in the community.
• Understand financial management and budgeting terminology often encountered in not-for-profit and governmental public health settings.
• Differentiate among types of budgets applicable in a public health setting.
• Examine the importance of and develop beginning knowledge about budgeting processes including budget preparation and variance analyses.

Subject Matter Expert

• 
  Dr. Rebecca Arsenault,
  Arsenault Consulting

The program will be taught by Dr. Rebecca Arsenault of Arsenault Consulting, based in Raymond, Maine. Dr. Arsenault has 35+ years of experience in health care administration, including responsibility for leading hospitals, physician practices and community health agencies. Rebecca earned a master's degree in community health from Boston University and a doctorate in health services administration from Capella University. Currently, Dr. Arsenault serves as adjunct faculty in University of New England's graduate public health program and Southern New Hampshire University's health care administration graduate program.

Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

For those already registered, you will receive an enrollment key ahead of the start date to access the full course page.
Enter the enrollment key provided in your email in the field below and then select Enroll me

Having trouble accessing the course? Contact support@nephtc.org

About this course

Do you write a lot of emails, memos, meeting minutes, or reports? Are you looking to increase the impact of your writing? If so, this hands-on workshop is for you. 

This workshop is designed for people at all levels of public health who are looking to boost their writing skills, especially managers seeking to improve their written communication approaches with teams.

Select participants will be offered  online coaching to work on specific pieces of writing.

Subject Matter Expert

• 
  Dr. Ariela Freedman,
  Maven Tree Consulting

The workshop will be taught by Dr. Ariela Freedman of MavenTree Consulting, based in Atlanta, Georgia. Dr. Freedman is an experienced trainer with over 20 years of experience in education and public health, including CDC, state and local public health departments, Head Start, nonprofits, and public schools. Dr. Freedman earned her PhD from Emory University where she has also served as an Assistant Research Professor and is now adjunct faculty. Her workshops are known for being interactive, fun, and designed for immediate use back in the office.

Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

For those already registered, you will receive an enrollment key ahead of the start date to access the full course page.
Enter the enrollment key provided in your email in the field below and then select Enroll me

Having trouble accessing the course? Contact support@nephtc.org

About this course

The purpose of this course is to provide knowledge and hands-on planning experience incorporating the Incident Command System (ICS) into your Center’s Emergency Operations Plan (EOP) and customizing ICS tools for your Center’s use. The training will consist of two 90 minute webinars with a team project in between. Webinar #1 will provide an understanding of key incident management concepts for FQHCs, based on the Healthcare Incident Command System (HICS) model, including how it is incorporated into the EOP. Following the webinar, participants will update their Center’s EOP as a team and customize standard HICS tools for their center. Technical assistance will be available to Center teams as requested during the 4-week period between the two webinars. On webinar #2, participants will share their accomplishments and challenges updating their plans and tools followed by a presentation on how to draft and execute a workplace exercise to test their organization’s utilization of HICS.

This training is a collaboration between NEPHTC, the DelValle Institute for Emergency Preparedness and the Massachusetts League of Community Health Centers.

What you'll learn

This course provides practical knowledge on how to apply basic HICS principals and concepts in the Community Health Center environment. Successful participants will improve their ability to apply HICS by updating ICS aspects of their EOP and customizing ICS tools for their centers. The training is appropriate for individuals with all levels of experience with emergency operations planning.

After completing this course, you will be able to...

• Discuss the importance and purpose of utilizing HICS to manage the response to an incident.
• Discuss how HICS is incorporated into the organizational Emergency Operations Plan (EOP).
• Describe the primary functions and management principles of HICS.
• Recognize the key HICS tools and forms used in incident management.
• Update the organizational EOP to enhance the use of HICS when the plan is activated
• Select HICS tools and forms to be used within the organization and adapt them as necessary.
• Provide examples of common challenges updating an organizational EOP and associated HICS tools.
• Identify initial steps to draft an exercise to test the use of HICS in a simulated EOP activation.
• Locate resources to support the design and execution of an exercise.
• Summarize course key concepts

Instructors

• 
  Mea Allen
  Associate Director of Education and Training
  Boston Public Health Commission's
  Office of Public Health Preparedness
  Delvalle Institute for Emergency Preparedness
• 
  Tina T. Wright
  Program Manager
  Emergency Management and Public Information
  Massachusetts League of Community Health Centers
• 
  Gina Smith, RN
  Adjunct Instructor, Delvalle Institute
  Director of Emergency Management,
  UMass Memorial Medical Center

Enrollment and Completion

To enroll in this course, please select the Enroll Me button below. Note that centers are strongly encouraged to register as teams of 2 to 5 staff from each Center.

This course is designed for Community Health Center staff. Participants must attend both webinars and participate in the team project in order to receive a NEPHTC Certificate of Completion. Any questions about the program or enrollment can be directed to Kathi Traugh at kathi.traugh@yale.edu or by calling 203-785-2868.