Trauma-Informed Conversations

What does resiliency-building look like in the context of your everyday conversations with clients?

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID: TBD .If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings: 
  • Pre-requisites: None

About this course

Trauma-Informed Conversations (or TIC) are particularly important when working with vulnerable clients or patients. A trauma-informed approach acknowledges that individuals are made vulnerable by the ways our social systems are designed and recognizes that each individual processes and reacts to trauma differently.

In this course we will discuss trauma and resiliency and provide practical tips for Community Health Workers and other providers on how to act as facilitators, connectors, and supportive teammates in advancing a client’s particular goals for their clinical care or general health.


What you'll learn

After completing this course, you will be able to...

  • Describe trauma and resiliency
  • Identify different stress responses that are common in individuals
  • Identify strategies for conducting trauma-informed conversations
  • Samantha Calero
    Samantha Calero

Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


How to Teach Adults: Strategies for Creating Meaningful Learning Experiences

Wondering how adults learn? Not sure how to teach a fellow adult? Want to make sure your learners are learning?

 

Course Information

  • Audience: Public health organizations and professionals interested in workforce development; leaders and managers responsible for developing and delivering training and learning experiences to improve public health.
  • Format: Self-paced online training
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID: SS1131137_HTAIf you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Financial Planning and Management Skills
  • Learning Level: Awareness
  • Companion trainings: None
  • Supplemental materials: Resources PDF file
  • Pre-requisites: None

About this workshop

This workshop will teach you the science behind how adults learn. You’ll learn how to make learning engaging and actionable for your learners, as well as strategies for ensuring your participants mastered your content.

What you'll learn

After completing this course, you will be able to...

  • Explain the principles of adult learning
  • Create learning experiences for different learning styles
  • Assess the needs of learners
  • Write measurable learning objectives
  • Create positive and productive learning spaces
  • Give clear instructions
  • Provide actionable feedback

Subject Matter Expert


  • Dr. Ariela Freedman, PhD, MPH, MAT

Dr. Ariela Freedman is an experienced trainer with over 20 years of experience in education and public health, including CDC, state and local public health departments, Head Start, camps and afterschool programs, nonprofits, and public schools. She also works with corporate clients and health care professionals, with a specific focus on empowering women. As a Gallup-certified Strengths coach, she facilitates Strengths workshops with a focus on developing skills in leadership, management, communication, and team building. Ariela’s workshops are known for being interactive, creative, fun, and designed for immediate use. Ariela has a PhD in Behavioral Sciences and Health Education from Emory University and an MPH from the University of Minnesota. Ariela also has a Master of Arts in Teaching and a BA in English Literature. She is also a certified Positive Discipline Trainer. Ariela is the Owner and Founder of MavenTree Consulting and an Adjunct Assistant Professor at Emory University. Ariela began her career as a high school English, Drama, and Debate teacher in Chicago. She later directed health programming at Head Start in Minneapolis, then served as an Assistant Professor in the Rollins School of Public Health at Emory University. In addition to her consulting work, Ariela sings with her synagogue choir and teaches art workshops in her home art studio.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

An Introduction to Zoonoses and Vectorborne Diseases and their Drivers

Why are zoonoses and vectorborne diseases increasing?

 

Course Information

  • Audience: Public health professionals, veterinarians, human health clinicians, environmental scientists, students, and others interested in zoonotic and vectorborne diseases
  • Format: Recorded screencasts, available on demand
  • Price: Free
  • Length: 4 screencasts, 30 minutes each (2 hours total)
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID: SS1131137_12152020 . If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Public Health Sciences
  • Learning Level: Awareness
  • Companion trainings: An Introduction to One Health
  • Pre-requisites: None

About this course

In the first of four screencasts the public health practitioner is introduced to zoonoses and vectorborne diseases and how they differ from other infectious diseases. In subsequent screencasts, the factors (drivers) that influence zoonoses and vectorborne disease are explained, including human systems, human-animal-environment interaction, and environmental change. Multiple disease-specific examples are provided, including COVID-19.

Zoonotic diseases are those that can be passed between humans and other vertebrate animals and vectorborne disease are those that are transmitted by an arthropod vector like a flea or tick. Because non-human animals serve as a disease reservoir or vector, disease prevention and control strategies differ from other infectious diseases. More than half, an estimated 60%, of all the kinds of infections that people can get are zoonotic and 75% of emerging infectious diseases, including COVID-19, are zoonotic. There are many human-driven factors that influence zoonotic disease emergence and re-emergence. These drivers include infrastructure, travel and trade, culture, agricultural intensification, interaction with domestic and wild animals, climate change, land use, and biodiversity. In this series of four screencasts, you will be introduced to zoonotic and vectorborne diseases and their drivers.

What you'll learn

After completing this course, you will be able to...

Introduction to Zoonoses and Vectorborne Diseases

  • Define zoonoses, vectorborne diseases, emerging zoonotic diseases, reverse zoonoses, reservoir host, amplification, dead-end host, and spillover
  • List key drivers of zoonotic and vectorborne diseases
  • Describe how the following disease prevention and control tools differ for zoonotic and vectorborne diseases: education, surveillance, vector control, diagnostics, outbreak investigation, host identification, and vaccination
  • Define One Health and explain why this approach is useful for addressing zoonotic and vector-borne diseases

Drivers of Zoonotic Diseases: Human Systems

  • List key drivers of zoonotic and vectorborne diseases related to human systems and culture
  • Provide examples of how infrastructure influences zoonotic and vectorborne diseases
  • Provide examples of zoonotic and vectorborne diseases that have emerged as a result of human travel and trade
  • Provide examples of how culture impacts zoonotic and vectorborne disease

Drivers of Zoonotic Diseases: Human-animal-environment Interactions

  • List key drivers of zoonotic and vectorborne disease related to human-animal interactions
  • Provide examples of diseases that can be spread from pets and livestock to people
  • Explain how agricultural systems influence zoonotic and vectorborne diseases
  • Provide examples of zoonotic and vectorborne diseases that can result from human or domestic animal interaction with wildlife

Drivers of Zoonotic Diseases: Environmental Change

  • List three key environmental drivers that impact zoonotic and vectorborne disease
  • Provide examples of zoonotic and vectorborne disease influenced by weather and climate
  • Explain how land use and ecosystem disruption can impact zoonotic and vectorborne diseases
  • Explain how biodiversity can impact zoonotic and vectorborne diseases

Subject Matter Expert


  • Lynn Zanradi Blevins

Lynn Zanradi Blevins has been practicing public health in government and academic settings for 20 years in the areas of infectious disease, environmental health, emergency preparedness, and One Health (human-animal-environmental health).

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Introduction to HIPAA for CHWs

What are best practices for managing clients' protected health information?

  NCHEC Logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IHIPAACHW If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings:  Introduction to Ethics for CHWs, Interviewing for CHWs
  • Pre-requisites: None

About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.

What you'll learn

After completing this course, you will be able to...

  • Define HIPAA
  • List key components of protected health information
  • Identify at least three circumstances where CHWs apply HIPAA during their workday
  • Recognize one circumstance when you have an obligation to report HIPAA covered information
  • Dawn Heffernan
    Dawn Heffernan

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Introduction to Ethics for CHWs

What types of ethical dilemmas do you encounter on the job and how do you respond to these dilemmas? If you want more time to reflect on the types of ethical dilemmas faced by CHWs this course will be a good introduction for you.

  NCHEC logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IECHW If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings: A Brief Introduction to HIPAA for CHWs, Interviewing
  • Pre-requisites: None

About this course

Community Health Workers face ethical dilemmas on a daily basis. Ethical challenges can range in severity and in some cases can be quite complex. This short introduction raises awareness of what is an ethical dilemma and equips CHWs with tools to assist them when making decision about the best course of action.

What you'll learn

After completing this course, you will be able to...

  • Recognize the definition and purpose of a code of ethics
  • Identify conditions for a situation to be considered an ethical dilemma
  • List 3 resources available to assist CHWs to make decisions about the best course of action for each ethical dilemma encountered.
  • Dawn Heffernan
    Dawn Heffernan

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


An Introduction to One Health

What is One Health and how is it relevant to public health practitioners?

 

Course Information

  • Audience: Public health professionals, nurses, veterinarians, human health clinicians, environmental scientists, students, and others interested in the health of humans, animals and the environment
  • Format: Self-paced online training
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID: 08122020. If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Accreditation: Boston University School of Medicine Continuing Nursing Education is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
    Contact Hours: 1.0
  • Competencies: Public Health Sciences
  • Learning Level: Awareness
  • Companion trainings: None
  • Pre-requisites: None

About this course

Have you heard the term “One Health” but aren’t quite sure what it means or how it is different from public health? This course introduces One Health (human-animal-environmental health) to the public health practitioner. Areas of focus include zoonotic and vectorborne diseases, pollution and ecosystem change, comparative medicine, and human-animal-environment interactions. Multiple examples are provided, including for COVID-19. You’ll come away with a new perspective on health! 

What you'll learn

After completing this course, you will be able to...

  • Define One Health
  • Provide examples of how humans, animals and the environment are interconnected
  • List the major competency areas for One Health practice
  • List four main topic areas of One Health and provide examples within each and their areas of overlapping
  • Describe multiple One Health aspects of COVID-19

Subject Matter Expert


  • Lynn Zanradi Blevins

Lynn Zanradi Blevins has been practicing public health in government and academic settings for 20 years in the areas of infectious disease, environmental health, emergency preparedness, and One Health (human-animal-environmental health).

Faculty/Planning Committee

  • Lynn Bevis, MD, MPH – Faculty/Planning Committee has no relevant financial relationships to disclose and does not plan on discussing unlabeled/investigational uses of a commercial product.
  • Karen McKenny, RN – CNE Course Advisor has no relevant financial relationships to disclose.
  • Carmela Townsend, DNP, MS/MBA, RN, Accredited Provider Activity Director has no relevant financial relationships to disclose.
  • Naomi Moeller, BA, CHCP – Planning Committee has no relevant financial relationships disclose.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Disclosure Policy:

Boston University School of Medicine asks all individuals involved in the development and presentation of Accredited Continuing Education activities to disclose all financial relationships with ineligible companies. This information is disclosed to all activity participants prior to the start of the educational activity. Boston University School of Medicine has procedures to mitigate all relevant financial relationships with ineligible companies. In addition, faculty members are asked to disclose when any unapproved use of pharmaceuticals and devices is being discussed. In accordance with the Standards for Integrity and Independence in Accredited Continuing Education, all relevant financial relationships with ineligible companies that faculty, planners, authors and anyone who may be in control of content have been mitigated.

Disclaimer:

THIS CONTINUING MEDICAL EDUCATION PROGRAM IS INTENDED SOLELY FOR EDUCATIONAL PURPOSES FOR QUALIFIED HEALTH CARE PROFESSIONALS. IN NO EVENT SHALL BOSTON UNIVERSITY BE LIABLE FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON THE INFORMATION CONTAINED IN THE PROGRAM. IN NO EVENT SHOULD THE INFORMATION CONTAINED IN THE PROGRAM BE USED AS A SUBSTITUTE FOR PROFESSIONAL CARE. NO PHYSICIAN-PATIENT RELATIONSHIP

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

School Health Screenings

What are the health screening requirements for MA school-aged children? Learn best practices and what tools school nurses need to conduct BMI, Hearing, Vision, and Postural health screenings.

New England Public Health Training Center DPH Logo

Enroll

Course Information

  • Audience: Nurses seeking Department of Elementary and Secondary Education (DESE) licensure as a School Nurse in Massachusetts (mandated course)
  • Format: Blended
  • Price: $50 
  • Length:  2 hours
  • Course Release Date: 11/16/2020
  • Course Expiration Date: 11/15/2021
  • Credential(s) eligible for contact hours: Continuing Nursing Provider Unit, Boston University School of Medicine is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Contact hours: 2.0 hours
  • Competencies: MA School Nursing Practice Regulations and Guidelines
  • Learning Level: Knowledge, Comprehension, Application
  • Companion trainings:
    • Foundations of School Nursing Practice
    • Medication Administration in a School Setting: School Nursing Practice in Massachusetts
    • SBIRT in Schools
  • Supplemental materials: Course Guide (PDF) and Technical Requirements (PDF)
  • Pre-requisites:: None

About this course

Conducting health screenings according to approved standards are an important school nurse responsibility. This training provides information on the regulations and practice standards for conducting vision, hearing, Body Mass Index, and postural screening of school-aged children. This is one of four training workshops mandated by the Massachusetts Department of Public Health in order to be licensed as a School Nurse.


What you'll learn

After completing the training, you will be able to:

  • Identify the laws and regulations that govern mandated school health screenings
  • Plan and schedule school health screenings
  • Manage school health screenings
  • Document and interpret screening results
  • Complete the referral process, including reporting to MDPH

Subject Matter Expert


  • Beverly Heinze-Lacey, MPH, BSN, RN Director SHIELD/ Nurse Planner, BUSPH
  • Karen Robitaille
    Karen Robitaille, MBA, MSN, RN, NCSN Director School Health Services
    Massachusetts Department of Public Health
  • Caitlin Pettengill
    Caitlin Pettengill, DNP, RN Assistant Director of School Health Services Massachusetts
    Department
    of Public Health

Special acknowledgements

  • Thank you to the MA School Nurse Regional Consultants and the MA Department of Public Health School Health Services Unit for their contributions to this course design.


Having trouble accessing the course?
Contact support@nephtc.org

Storytelling for Public Health

How can you effectively convey your public health message using storytelling? 

 

Course Information

  • Audience: Public health professionals, especially program managers and communication specialists, in governmental and non-profit sectors. Public health stakeholders who would like to contribute their story to the public health dialog.
  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID:SS1131137_04012020.If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Communication Skills
  • Learning Level: Performance – learners will be able to outline a story using a storyboard.
  • Companion trainings: None
  • Pre-requisites: None

About this course

This course introduces storytelling as an effective communication tool in public health practice. After reviewing story structures, learners will review public health stories in multiple formats and outline their own story using a storyboard.

Do you have a great idea, data, or experience to share but can’t seem to reach your intended audience? Create a story to match your communication goal, audience, delivery options. In this course you will learn the elements of story and become familiar with two formats that you can use to frame your story. After reviewing real public health examples in a variety for formats, try outlining your own story using a storyboard. 

What you'll learn

After completing this course, you will be able to...

  • Briefly describe the history of storytelling
  • Explain why story is an effective means of communication
  • Define the subject, audience, goal, and delivery format options for a story
  • Define the elements of a story: hook, inciting incident, protagonist, antagonist, tension, climax and conclusion
  • Explain two story formats: Story Mountain and the Journey Curve
  • Describe how a storyboard is used to outline a story
  • List questions to ask yourself when creating your title
  • List ethical consideration of storytelling
  • Outline a story in storyboard format

  • Lynn Zanradi Blevins

Lynn Zanradi Blevins has been practicing public health in government and academic settings for 20 years in the areas of infectious disease, environmental health, emergency preparedness, and One Health (human-animal-environmental health).

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Creating Persuasive Public Health Messaging

Do you struggle with describing your work and its public health impact? Avoid "story spaghetti" - learn how to craft compelling messages for public health projects and programs.

 NCHEC Logo
Enroll

Course Information

  • Audience: Public health professionals, or a related professionals who collaborate to improve population health or work to improve the social determinants of health
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: PM1131137_10292020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication skills
  • Learning Level: Awareness
  • Companion Trainings Creating Your Marketing Pitch
    Marketing Public Health
  • Supplemental materials: None
  • Pre-requisites None

About this course

Creating Persuasive Public Health Messaging is a one-hour self paced course for public health managers and leaders. An “online, self-paced” version of the Creating Your Marketing Pitch half day workshop, this version contains examples from Rhode Island and Ohio.

This training is a collaboration project between Region 1 PHTC (New England Public Health Center - NEPHTC) and Region 7 PHTC (Midwestern Public Health Training Center - MPHTC).

What you'll learn

After completing this course, you will be able to...

  • Identify the four pillars of a strong brand
  • Explain how to formulate a clear, concise, compelling, and consistent elevator pitch
  • Explain how to build a strong brand message hierarchy
  • Discuss common mistakes to avoid when creating persuasive messaging
  • Apply the characteristics of effective messaging using realistic public health case studies

Subject Matter Experts

  • picture of Kristal Cleaver
    Michele Levy 
    Marketing Consultant
    ML Brand Strategy Consulting

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Having trouble accessing the course? Contact support@nephtc.org

Introducción a los Métodos y Estrategias de Alcance

¿Cómo pueden los trabajadores en el campo de la salud crear planes de alcance efectivos que resuelvan las necesidades de las poblaciones vulnerables? Conoce los componentes clave de un plan de alcance efectivo.

UMass logo
Enroll

Información del Curso

  • Formato: Autorregulado
  • Costo: Gratuito
  • Duración: 1.5 horas
  • Competencias: Analíticas/Evaluativas, Habilidades Comunicativas, Estándares de Practica Comunicaría, Desarrollo de Políticas/Programas de Planificación
  • Nivel de Aprendizaje: Concientización
  • Material Complementario: Guía del Curso y Requisitos Técnicos (PDF)
  • Requisitos: Ninguno

Sobre este curso

Como un promotor de salud en la comunidad, una función clave es proveerles cuidados a poblaciones vulnerables para poder conectarlos con los servicios apropiados. Para lograr esto, los trabajadores en el campo de la salud deben identificar cuando debería realizarse una tarea de alcance y como desarrollar un plan de alcance efectivo.


Qué aprenderás

Tras completar este curso, podrás:

  • Describir qué son las tareas de alcance y los componentes del Modelo de Alcance de la Salud
  • Identificar las cualidades y características de una población vulnerable y qué inicia el trabajo de alcance
  • Conocer tips que te mantendrán seguro en tus esfuerzos
  • Describir cómo seleccionar métodos y estrategias de alcance efectivos
  • Listar los elementos de un plan de alcance efectivo

Experta en el Tema

Horario de Registro y Contacto

El Certificado de Realización incluirá la duración del módulo. Generalmente 50-60 minutos equivalen a 1 hora de contacto. Las horas de contacto pueden utilizarse para cumplir con los requisitos de ciertas credenciales. Confirme con su ente acreditador para verificar si este tema cumple con sus requisitos de educación continua.

¿No puedes acceder al curso? Contacta a support@nephtc.org


Reconocimiento:

Este Proyecto ha sido/fue subsidiado por la Administración de Recursos y Servicios de Salud (HRSA) del Departamento de Salud y Servicios Sociales de los Estados Unidos (HHS) bajo el número de subsidio UB6HP27877 “Programa Centro Regional de Entrenamiento en Salud”. La información, contenido y conclusiones son propias del autor y no deben considerarse como la posición o política oficial del HRSA, HHS o del Gobierno de los Estados Unidos.

Course Information

  • Audience: Dental health care personnel and administrative staff
  • Format: Online Self-paced
  • Price: Free
  • Length: 10-part series, approximately 3.5 hours to complete
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_CDCSIPP If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Credential(s) eligible for contact hours: Certificate of completion
    VT: 3.5 CEUs 

    Rhode Island: 3.5 CEUs

  • Competencies: Public Health Sciences Skills, Leadership and Systems Thinking Skills, Analytical/Assessment Skills skills
  • Learning Level: Performance
  • Companion Trainings:
  • Supplemental materials: CDC Power Points of Basic Expectations for Safe Care Training
  • Pre-requisites: Infection Prevention series for non-clinical staff

About this course

This 10 module training series covers the basic principles of infection prevention and control that form the basis for CDC recommendations for dental health care settings.

The training was recorded with an audience of dental professionals in Vermont on June 10th 2019.  Adhering to the CDC script, presenter comments are excluded.  

Vermont and Rhode Island dental health care personnel and administrative staff  have a new option for learning about infection control in a dental practice setting! This 10 module series takes approximately 3.5 hours to complete and is based on the CDC's Basic Expectations for Safe Care training modules. This free course has been approved for 3.5 CE credits by both the RI and VT Boards of Dental Examiners.

CDC citation:
Centers for Disease Control and Prevention. .Summary of Infection Prevention Practices in Dental Settings: Basic Expectations for Safe Care. Atlanta, GA: Centers for Disease Control and Prevention, US Dept of Health and Human Services; October 2016.

Adapted from: Guide to Infection Prevention for Outpatient Settings: Minimum Expectations for Safe Care

What you'll learn

After completing this course, you will be able to...

  • Provide basic infection prevention principles and recommendations for dental health care settings.
  • Reaffirm standard precautions as the foundation for preventing transmission of infectious agents during patient care in all dental health care settings.
  • Access links to full guidelines and source documents that can be referenced for more detailed background information and recommendations.

Subject Matter Experts


  • Kathy J. Eklund

    Director of Occupational Health
    and Safety, RDH MHP

Ms. Eklund is the Director of Occupational Health and Safety, and the Forsyth Research Subject and Patient Safety Advocate at The Forsyth Institute. She is adjunct faculty at Regis College, Dental Hygiene Program where she teaches senior level courses in Oral Health Research and Evidence-Based Decision Making. Ms. Eklund serves as faculty for the New England AIDS Education and Training Center and HIVdent.org. She is a member and 2017-2019 Chair of the Organization for Safety Asepsis and Prevention (OSAP) Board of Directors. Ms. Eklund is a consultant to the ADA Council on Dental Practice.

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.


Having trouble accessing the course? Contact support@nephtc.org

Introduction to Systems Thinking

How do you solve problems by addressing their underlying causes rather than treating the symptoms?


Enroll

Course Information

  • Audience: Public health professionals, or a related professionals who collaborate to improve population health or work to improve the social determinants of health
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours Certificate of completion
  • Competencies: Systems Thinking skills, Communication skills
  • Learning Level: Awareness
  • Companion Trainings: 1 day live training, offered periodically through NEPHTC
  • Supplemental materials: None
  • Pre-requisites: None

About this course

This self-study course introduces learners to the fundamental tools of Systems Thinking.

Systems thinking provides a framework for identifying and addressing the underlying causes of complex problems. This approach minimizes responding to problem symptoms and the associated unintended consequences of quick fixes.

This training will provide an overview of key concepts and specific tools for use with a systems thinking approach.

Systems thinking skills were identified as one of the top new skills needed by the public health workers in a recent report “Building Skills For a More Strategic Workforce” from the National Consortium for Public Health Workforce Development.

What you'll learn

After completing this course, you will be able to...

  • Define Systems Thinking and describe its application in understanding and resolving complex problems.
  • Explain three Systems Thinking tools (the Iceberg, System Archetypes, and Belief/Action/Results (BAR) framework).
  • Apply these Systems Thinking tools to an important issue in your workplace.

Subject Matter Experts

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Medication Administration in a School Setting: School Nursing Practice in Massachusetts

Learn more about this course!


 

Medication Administration in a School Setting: School Nursing Practice in Massachusetts

What do nurses need to know about managing medication administration in Massachusetts schools?

New England Public Health Training Center DPH Logo
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Course Information

  • Audience: Nurses seeking Department of Elementary and Secondary Education (DESE) licensure as a School Nurse in Massachusetts (mandated course)

    School Nurse Managers who are listed on a school district’s MDPH Medication Delegation Registration Application (mandated every five years)

    Any School Nurse seeking to refresh their knowledge of the regulations, requirements, and responsibilities for medication administration in MA schools
  • Format: Self-paced
  • Price: $50
  • Length: 3.5 hours
  • Course Release Date: 11/17/2017
  • Material Reviewed : 10/15/2018, 7/1/2019, 7/1/2020
  • Course Expiration Date: 6/30/2021
  • Credential(s) eligible for contact hours: Continuing Nursing Provider Unit, Boston University School of Medicine is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Contact hours: 3.5
  • Competencies: Medication Administration in MA schools
    Medication delegation in MA schools
  • Learning Level: Knowledge, Comprehension and Application
  • Companion trainings: Foundations of School Nursing Practice (Live program)
    Mandated Screening (Live program)
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites:
    • For those seeking CNE credit: Bachelor of Science in Nursing

About this course

School Nurses are responsible for providing care for students so they can be successful, healthy, and safe in school. School Nurses are managers of, and hold full responsibility for, the school's medication administration program. This course provides the key information every School Nurse needs to know about medication administration in Massachusetts public and private schools including:

  • Regulations and oversight of medication administration and delegation in Massachusetts
  • The School Nurse’s role and responsibilities
  • Medication administration resources and compliance tools
  • Step-by-step processes required for medication delegation
  • Delegation training materials for unlicensed assistive personnel
  • Guidance around individual student situations
  • Guidance in how to register with the MA Department of Public Health (MDPH) to register for delegation and medication administration in the school setting

This is one of four training workshops mandated by the Massachusetts Department of Public Health in order to be licensed as a School Nurse. Participation in this workshop is also required every five years for School Nurses listed on the school district’s MDPH Medication Delegation Registration Application.

What you'll learn

After completing the training, you will be able to:

  • Outline a School Nurse's responsibilities around medication administration
  • Identify a School Nurse's obligations  under Federal, State, and Local Regulations
  • Describe types of medication delegation in a school setting and identify situations that can and cannot be delegated
  • Describe the five rights of delegation
  • Identify the best practice approach for several common student situations

Subject Matter Expert


  • Karen Robitaille, MBA, MSN, RN, NCSN
    Director of School Health Services
    Department of Public Health

Having trouble accessing the course? Contact support@nephtc.org

The materials for this course may be audited at no cost. No credit or certificates are provided for this option. Auditing is recommended for anyone who wants to review the course material, access resources, or to refresh skills. Completion of a pre-test is required to begin the audit but, once you’ve completed the pre-test, you will have future access to the course without having to repeat it.

Course resources (i.e., forms, regulations, guidelines, ebook) are also available in SHIELD’s Medication Administration and Delegation Resources Section.

Concussion Management in Massachusetts Schools

Do you know what a concussion is or how to tell if you have one? What actions should be taken if a student has a concussion?

New England Public Health Training Center DPH Logo DPH Logo
Enroll

Course Information

  • Audience: school coaches, school physicians, athletic trainers, nurses, athletic directors, marching band directors, students and their parents who participate in an extracurricular athletic activity, and other trainers and volunteers involved in extracurricular sports
  • Format: Self-paced
  • Price: Free
  • Length: 90 minutes
  • Course Release Date: 07/01/2018
  • Competencies: Concussion recognition and management for schools and youth sports,
    Annual training
  • Learning Level: Knowledge, Comprehension, Application
  • Supplemental materials:Technical Requirements Guide (PDF)
  • Pre-requisites:None

About this course

According to the Centers for Disease Control and Prevention, more than 170,000 kids and teens are treated in an emergency department each year for sports or recreation-related traumatic brain injuries, including concussions. Playing or practicing with a concussion is dangerous and can lead to a longer recovery and an increased risk for more serious brain injury. This course will help you create an environment that supports students who have suffered a concussion and that allows them to safely return to learn and play.

This course contains four lessons with information about concussions, related Massachusetts laws and regulations, and guidelines for students to return to learn and play. After completion of a pre-test, post-test, and evaluation, a certificate of completion will be issued that satisfies the annual training requirement in Massachusetts regulation 105 CMR 201.007.


The certificate will be valid for one year, July 1 - June 30.

For clinicians: Note this course is eligible for participation credit only. For CME/CNE credit, see courses offered by MA Medical Society [ http://www.massmed.org/CME/ConcussionTreatmentManagementandPrevention/] or CDC [ https://www.cdc.gov/concussion/HeadsUp/clinicians/index.html]

Subject Matter Experts


  • Michael Beasley, MD Division of Sports Medicine Boston Children's Hospital
    
            

  • Linda Brown Division of Violence and Injury Prevention Massachusetts Department of Public Health

  • Carilyn Rains, MEd, BSN, RN Director, School Health Services Plymouth Public Schools
  • Alan Kulberg, MD, Concussion Clinic, Berkshire Medical Center

  • Kathy Thornton, MS, LAT Injury Prevention & Athletic Training Southcoast Health

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

The 10 Essential Public Health Services in Action

What are the ten essential public health services and how are they provided at the local level?

  
Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Competencies: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_07012020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)

  • Pre-requisites: Infectious Disease Case Management,
    Surveillance of Infectious Diseases

About this course

Local health departments are responsible for creating and maintaining conditions that keep people in their communities healthy and safe. The Centers for Disease Control and Prevention (CDC) has defined and recently updated 10 essential public health services that communities should undertake to protect and promote the health of all people in their community. This training uses a case study (based on an actual infectious disease outbreak) to relate each step of the investigation to one of the 10 essential public health services. Public health professionals should be able to describe each of these essential services, and should work to ensure that all 10 services are provided in their community.

What you'll learn

After completing the training, you will be able to...

  • Summarize the 10 essential public health services
  • Describe the three local board of health (LBOH) responsibilities for infectious disease investigation: reporting, case investigation, and controlling further spread of infectious diseases
  • Classify disease investigation activities into one of the 10 essential public health services
  • Give examples of partners that are necessary to deliver the 10 essential public health services
  • List the signs and symptoms of a specific pathogen linked to this case study

Subject Matter Experts


  • Anne Fidler, ScD
    Assistant Dean and Professor,
    Boston University 
    School of Public Health
    

  • Kathleen MacVarish, MS
    Associate Professor
    of the Practice
    Boston University School of Public Health

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements. Select the Enroll Me button below to enroll for this course. 

Having trouble accessing the course? Contact support@nephtc.org

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Introduction to Outreach Methods and Strategies

How can community health workers create effective outreach plans that address the needs of vulnerable populations? Learn about the key components of an effective outreach plan.

UMass logo
Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Competencies: Analytical/Assessment, Communication Skills, Community Dimensions of Practice, Cultural Competency, Policy Development/Program Planning
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None

About this course

As a community health outreach worker, a key function of the role is providing health outreach to vulnerable populations in order to connect them with the appropriate enabling services. In order to do so, community health workers must be able to identify when outreach should occur and how to develop the most effective outreach plan.


What you'll learn

After completing this course, you will be able to...

  • Articulate what outreach is and the components of the Health Outreach Model
  • Identify qualities and characteristics of vulnerable populations and what triggers outreach
  • List tips to keep you safe in your outreach efforts
  • Describe how to choose effective outreach methods and strategies
  • Outline the elements of an effective outreach plan

Subject Matter Expert

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Marketing Public Health

How can the basic principles of branding and marketing contribute to the success of your public health mission? Learn how to develop an effective marketing communications plan.


Enroll

Course Information

About this course

Whether you are managing a single program or an entire public health department, understanding the basic principles of branding and marketing can be crucial to your success. Every program and organization has key stakeholders. The goal of this course is to offer concrete strategies for communicating with those stakeholders in order to support your broader program and organizational goals.

What you'll learn

After completing this course, you will be able to...

  • Describe the four pillars of building a strong brand
  • Outline the steps for developing an effective marketing communications plan which includes:
    • Understanding the mission and goals
    • Knowing the audience
    • Identifying the core umbrella messaging
    • Defining messaging by target audience, and
    • Identifying and prioritizing tactics
  • Describe the importance of educating the staff and other stakeholders on desired brand behaviors, and
  • Identify and track success metrics.

Subject Matter Expert

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This training was supported by the Massachusetts Department of Public Health (MDPH) with funds made available by the Grant or Cooperative Agreement Number 6 NB01OT009172-01-02, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services. This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 "Regional Public Health Training Center (PHTC) Program." This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Monitoring for Cyanobacteria

What is cyanobacteria (blue-green algae) and how do we reduce risk among visitors to recreational waters? Learn how to detect the presence of cyanobacteria and manage recreational waters if cyanobacteria is present.

University of Vermont
Enroll

Course Information

About this course

This course provides an overview of cyanobacteria (blue-green algae) and the risks it poses to people and pets. Learn how to monitor recreational waters for cyanobacteria (including distinguishing it from look-alikes), manage recreational waters when cyanobacteria is present, and track blooms. Information is provided on documentation through photographs, water sampling and reporting systems.

This training is intended for public health and environmental personnel, state and municipal employees responsible for management of recreational waters, citizen scientists participating in a cyanobacteria monitoring program, as well as anyone interested in learning about cyanobacteria and how recreational waters are monitored and managed from a public health perspective.

This training was developed in conjunction with the University of Vermont, Vermont Department of Public Health, and Lake Champlain Committee to address the concern about water quality in Vermont. Therefore, the regulations and administrative processes cited are specific to Vermont. However, the underlying science and public health implications are applicable to all states and jurisdictions.

What you'll learn

After completing this course, you will be able to address the following questions.

  • What are cyanobacteria?
  • What are the risks to people and pets?
  • How do you monitor for it?
  • What should you do if you find it?
  • How can you track instances?

Subject Matter Expert


  • Lynn Blevins
    Clinical Assistant Professor
    University of Vermont
    College of Medicine
    

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

If you wish to receive contact hours in Massachusetts, please go to the Massachusetts-specific training on Recreational Waters.

Holding Effective Meetings

How can you make the best use of employee time in meetings? Learn about the key components to running a successful meeting.

 

Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Competencies: Communication, Leadership and Systems Thinking
  • Learning Level: Awareness
  • Supplemental materials: Job Aid
  • Pre-requisites: None

About this course

Have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? We've all sat through meetings like that at some point in our careers. Not only are they frustrating to the attendees, but they also deplete one of our most valuable resources, time. In this training, you'll learn about the key components of successful meetings so you can plan, set up, and run a meeting that makes the best use of everyone's time.

What you'll learn

After completing this course, you will be able to...

  • Determine the need for a meeting
  • Plan a successful meeting
  • Set up a meeting
  • Effectively run a meeting
  • Follow up after a meeting

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Coaching Skills

How can you balance employee evaluation and employee coaching to become a more effective manager? 

Boston University School of Public Health
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Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Competencies: Analytical/Assessment, Communication Skills, Leadership & Systems Thinking Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None

About this course

As a manager, you wear two hats that can be difficult to manage effectively. On one hand, you have to evaluate your employees and make decisions regarding promotions, demotions, salary actions, and terminations. On the other hand, you are also a coach and an advocate for your employees' success. Employees may be reluctant to be frank and discuss weaknesses or mistakes. While there is no perfect solution, this course will help you to understand the problems and provide you with a strategy to effectively balance these two inherently conflicting roles.

What you'll learn

After completing this course, you will be able to...

  • Apply the four-step coaching process
  • Make clear separations between performance reviews and developmental coaching sessions
  • Demonstrate how to listen effectively and with empathy
  • Recognize how to discuss performance issues that will impact an employee's ability to achieve his/her goals

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.