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Courses with keyword "Massachusetts"

MACHW Workshops: Trauma Informed Care

Join us as we explore Trauma Informed Care and Building Community Collective & Resilience


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Course Information


About this Workshop

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

CHWs and Trauma Informed Care: A trauma-informed approach to care is necessary to transform health care. Working on the frontlines, Community Health Workers (CHWs) are public health professionals who simultaneously build on the strengths and resilience of themselves and the communities they serve. CHWs provide supportive care to trauma survivors across various behavioral health spectrums; including grief, loss, substance use and mental health services.

In this workshop we will learn about the impact that traumatic experiences have on individuals, families, and communities. We will also examine the parallels of caring for ourselves as we care for our clients. Finally, we will explore building a community collective that is strength-based and fosters safe and compassionate spaces that encourage resilience.


What you'll learn

At the end of the workshop, participants will be able to:

  • Define trauma in their own words
  • Identify triggers and how to recognize our own traumas
  • Prevent and manage traumatic stress when it arises


Subject Matter Expert

  • Hythia Phifer

    Hythia Phifer

  • Hythia Phifer is a mental health therapist and clinical consultant whose practice prioritizes Expressive Arts Therapy, Trauma Healing & Resilience, and Social Justice. She combines formal training with lived experiences to offer tailored strategies that reimagine the ways people engage the work environment and each other. She has experience working within multilevel systems as well as smaller businesses and NGOs. She provides quality interventions with compassion and proficiency in equal measure to senior managers and individual clients. As a clinical consultant, Hythia engages a collaborative approach founded on the belief that her clients hold an innate knowledge of their own needs as well as an awareness of the greater needs of the system they function within. She enjoys utilizing her specialized abilities and clinical background to provide support and strategy to provide tailored solutions to complex challenges.

Moderator

  • Jamie Berberena

    Jamie Berberena

  • Jamie Berberena is a CHW and serves as Regional Chapter Leader in Southeastern Massachusetts and Advisory Board member for the Massachusetts Association of Community Health Workers.

    Registration

    Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

    Acknowledgement

    This project is supported by the Massachusetts Department of Public Health

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

To Learn more about the Massachusetts Association of Community Health Workers please visit: www.machw.org

Category: Blended

Course Information

  • Audience: Public Health Practitioners, Community Health Workers interested in reproductive justice
  • Format: Online Webinar
  • Date/Time: December 9, 2020
    12:00 - 1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:

    PM1131137_12092020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None



About this Webinar

What is the potential paradigm shift of applying human rights standards to your public health practice?


What you'll learn

At the end of the webinar, participants will be able to:

  • Define reproductive justice theoretical framework
  • Apply 3 questions to identify changes necessary for using reproductive justice theoretical framework in your public health practice
  • Identify 2 websites for definitive resources for reproductive justice


Subject Matter Expert

  • Sarah Levin-Lederer
    Loretta Ross

    Associate Professor at Smith College

Loretta Ross is a Visiting Associate Professor at Smith College in the Program for the Study of Women and Gender for the 2019-2021 academic years.

She started her career in activism and social change in the 1970s, working at the National Football League Players’ Association, the D.C. Rape Crisis Center, the National Organization for Women (NOW), the National Black Women’s Health Project, the Center for Democratic Renewal (National Anti-Klan Network), the National Center for Human Rights Education, and SisterSong Women of Color Reproductive Justice Collective, until retiring as an organizer in 2012 to teach about activism. Her passion transforms anger into social justice to change the world.

Her most recent books are Reproductive Justice: An Introduction co-written with Rickie Solinger, and Radical Reproductive Justice: Foundations, Theory, Practice, Critique, both published in 2017. Her forthcoming book is Calling In the Calling Out Culture: Detoxing Our Movement due out in 2020.

She has appeared on CNN, BET, "Lead Story," "Good Morning America," "The Donahue Show," the National Geographic Channel, and "The Charlie Rose Show.” She has been quoted in the New York Times, Time Magazine, The Los Angeles Times, and the Washington Post, among others.

Her activism began as a rape and incest survivor as a teen mother. She graduated college at age 55. She is from San Antonio, TX and lives in Atlanta, GA. She is a mother and grandmother, and an avid pinochle player. Her dream is to see Venus and Serena Williams play tennis in person.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Webinars

Course Information

  • Audience: Public Health Practitioners/ Professionals including Community Health Workers
  • Format: Online Webinar
  • Date/Time: September 23, 2020
    12:00 - 1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:

    PM1131137_09232020.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None



About this Webinar

"Call-outs happen when people publicly shame each other online, at the office, in classrooms or anywhere humans have a beef with one another. But I believe there are better ways of doing social justice work." _ Loretta Ross, The New York Times, August 17, 2019


What you'll learn

At the end of the webinar, participants will be able to:

  • Define Calling Out culture and explain its toxic impact
  • Identifying situations in which Calling Out occurs
  • List three techniques for Calling In for your public health practice


Subject Matter Expert

  • Sarah Levin-Lederer
    Loretta Ross

    Associate Professor at Smith College

Loretta Ross is a Visiting Associate Professor at Smith College in the Program for the Study of Women and Gender for the 2019-2021 academic years.

She started her career in activism and social change in the 1970s, working at the National Football League Players’ Association, the D.C. Rape Crisis Center, the National Organization for Women (NOW), the National Black Women’s Health Project, the Center for Democratic Renewal (National Anti-Klan Network), the National Center for Human Rights Education, and SisterSong Women of Color Reproductive Justice Collective, until retiring as an organizer in 2012 to teach about activism. Her passion transforms anger into social justice to change the world.

Her most recent books are Reproductive Justice: An Introduction co-written with Rickie Solinger, and Radical Reproductive Justice: Foundations, Theory, Practice, Critique, both published in 2017. Her forthcoming book is Calling In the Calling Out Culture: Detoxing Our Movement due out in 2020.

She has appeared on CNN, BET, "Lead Story," "Good Morning America," "The Donahue Show," the National Geographic Channel, and "The Charlie Rose Show.” She has been quoted in the New York Times, Time Magazine, The Los Angeles Times, and the Washington Post, among others.

Her activism began as a rape and incest survivor as a teen mother. She graduated college at age 55. She is from San Antonio, TX and lives in Atlanta, GA. She is a mother and grandmother, and an avid pinochle player. Her dream is to see Venus and Serena Williams play tennis in person.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Webinars

Course Information

  • Audience: Public Health Practitioners/ Professionals including Community Health Workers
  • Format: Online Webinar
  • Date/Time: October 28, 2020
    12:00 - 1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: PM1131137_10282020.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None


About this Webinar

What is the potential paradigm shift of applying human rights standards to your public health practice?


What you'll learn

At the end of the webinar, participants will be able to:

  • Define human rights
  • Apply questions to identify changes necessary for using human rights standards in your public health practice
  • Describe 2 websites for definitive resources for human rights standards

Subject Matter Expert

  • Sarah Levin-Lederer
    Loretta Ross

    Associate Professor at Smith College

Loretta Ross is a Visiting Associate Professor at Smith College in the Program for the Study of Women and Gender for the 2019-2021 academic years.

She started her career in activism and social change in the 1970s, working at the National Football League Players’ Association, the D.C. Rape Crisis Center, the National Organization for Women (NOW), the National Black Women’s Health Project, the Center for Democratic Renewal (National Anti-Klan Network), the National Center for Human Rights Education, and SisterSong Women of Color Reproductive Justice Collective, until retiring as an organizer in 2012 to teach about activism. Her passion transforms anger into social justice to change the world.

Her most recent books are Reproductive Justice: An Introduction co-written with Rickie Solinger, and Radical Reproductive Justice: Foundations, Theory, Practice, Critique, both published in 2017. Her forthcoming book is Calling In the Calling Out Culture: Detoxing Our Movement due out in 2020.

She has appeared on CNN, BET, "Lead Story," "Good Morning America," "The Donahue Show," the National Geographic Channel, and "The Charlie Rose Show.” She has been quoted in the New York Times, Time Magazine, The Los Angeles Times, and the Washington Post, among others.

Her activism began as a rape and incest survivor as a teen mother. She graduated college at age 55. She is from San Antonio, TX and lives in Atlanta, GA. She is a mother and grandmother, and an avid pinochle player. Her dream is to see Venus and Serena Williams play tennis in person.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Webinars

Course Information

  • Audience: Community health worker, public health professional professionals serving communities of concern
  • Format: Online Webinar
  • Date/Time: June 23, 2020
    11:00 - 12:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:  If you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course. Generally 50 – 60 minutes is equivalent to 1 contact hour and the contact hour(s) for this course may be applicable towards continuing education requirements for certain credentials. You may want to check with your credentialing body if you’re unsure if this course meets its continuing education requirements.
  • Competencies: Cultural Competency Skills
  • Learning Level: Awareness
  • Companion Trainings:
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None

About this Webinar

Participants will explore the impact of the COVID-19 pandemic and this new moment in the civil rights movement for Black lives through a lens of trauma-informed care. The workshop will cover self- and community care, self-reflection for allyship and liberation, and resiliency-building through a lens of racial and gender justice.



What you'll learn

At the end of the course, participants will be able to:

  • Identify tools for self- and community care to help sustain health workers in a critical time
  • Name Principles of Trauma-Informed Care and some ways they can be applied to daily work with colleagues and clients/ patients
  • Think about how to hold trauma-informed, healing-centered space to talk about some of the major changes happening in our society right now.
  • Deepen a self-reflection practice for resiliency-building and improved collaboration.

Subject Matter Expert

  • Samantha Calero
    Samantha Calero

Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Webinars

Course Information

About this Webinar

Instead of an all-or-nothing approach to risk prevention, we need an approach that allows people to live their lives while reducing their risk.  What does harm reduction look like for the coronavirus?

What you'll learn

At the end of the course, participants will be able to:

  • Define the principles of harm reduction as a public health approach
  • Apply the principle of harm reduction to the current COVID -19 pandemic
  • Discuss the intersection of harm reduction and institutional racism

Subject Matter Expert

  • Gib Parrish
    Linette Liebling, MSPH

Linette Liebling, MSPH, has worked as a Public Health educator for over three decades. Ms. Liebling trains CHWs, clinic and hotline counselors, case managers, school health educators, youth workers, and other community health educators on strategies of behavior change as well as various sexual health topics. She is also an Adjunct Instructor for the Psychology Department at Wheaton College where she has taught since 2006.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: March 7, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 15 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Community Dimensions of Practice Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

This course is about the time when the public health professional leaves the office and the public health rubber meets the road. PH is interdisciplinary. It requires partnerships and collaboration. How do you identify, recruit and engage partners for common purposes and, how do you engage with the community itself? What are the steps involved? Community Collaboration and CHA are big bills to fill. Even when you do some of this you will already be doing a lot to help your community. Learn from experts and the other participants in this webinar on strategies for engaging with community.

What you'll learn

At the end of the course, participants will be able to:

  • Discuss six requirements for successful collaboration
  • List eight barriers to collaboration
  • Give five reasons to conduct a community health assessment
  • Describe seven steps to conduct a community health assessment (CHA)

Subject Matter Expert


  • J. David Naparstek
    Commissioner (Retired)
    Newton Health & Human Services

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: February 28, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 32 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What are the principles of evaluation and how can your agency use data for effective evaluation? Evaluation is one of the most important skills that public health practitioners can use to meet the needs of the population they serve, to understand what is needed in their particular population, and to demonstrate the effectiveness of programs and services. Governmental and private funders providing resources for public health services are really interested in knowing that programs make a difference and that money is being spent well. Databases of evidence based programs and services, and requirements to use the programs and services, are ways to share ideas, and to show how some programs work better for some populations than others. Learn about this important part of the public health skill set in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize four basic principles of evaluation
  • Describe three types of evaluation:  formative, process, and outcome
  • List five sources of quantitative data and five methods to collect qualitative data
  • Learn about developing an evaluation plan for a public health program

Subject Matter Expert


  • Justeen Hyde, PhD

    Center for Healthcare Outcomes and Implementation Research (CHOIR)
    Bedford Veteran’s Administration

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 21, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is quality improvement and why is it important in public health? How can you see your current project in public health, and the health inequalities you want to solve, in the context of quality improvement? How does the Plan-Do-Study-Act (PDSA) cycle work in Quality Improvement? How do Quality Improvement activities help accreditation and how can the failure to develop skills in quality improvement hinder accreditation? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Contrast quality improvement, quality assurance, and evaluation
  • Explain why quality improvement activities are necessary in today’s public health environment
  • Describe the four phases of the PDSA quality improvement model
  • Discuss two existing standards-based programs that support quality improvement
  • List five benefits and three barriers to public health agency accreditation

Subject Matter Expert


  • Osagie Ebekozien MBBS, MPH, CPHQ, CPHRM
    Director,
    Office of Accreditation and Quality Improvement
    Boston Public Health Commission (BPHC)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 14, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Communication Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Project Teams can be powerful forces in public health programs and departments, and they are complex to manage effectively. There are many tools available to help you manage projects. Beyond tools, what are the factors that drive project success and help you lead engaged project teams? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the five phases of project management
  • Give examples of three project management tools
  • Summarize the four factors that lead to project success
  • List five essential components of high performance teams
  • Explain three engagement drivers for maximum job satisfaction and five for maximum job contribution

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 24, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 21 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Financial Planning and Management Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 1
  • Pre-requisites: Managing Budgets and Fiscal Resources, Part 1

About this Webinar

This webinar continues the discussion on budget assessment and budget monitoring. It moves beyond the budget cycle, and provides tips for a simple persuasive budget narrative to focus on how you might think about specific budget line items. How does a top-down budget approach work within your environment? How do monthly budget reconciliations work? How do you read budgets and understanding variance reports? Though the concepts are the same, the vocabulary can vary in different organizations, and participants share variations. Learn more about managing budgets in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Classify budget line items into the correct type of budget: operational or capital
  • List two pros and two cons of a top-down budget approach
  • Describe the five steps in a monthly budget reconciliation process
  • Confidently read budgets and variance reports

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 17, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 26 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Financial Planning and Management Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 2
  • Pre-requisites: None

About this Webinar

What are the common types of budgets and approaches to budgeting? This webinar illustrates the process of budget formulation, approval, and execution in a town, explaining the roles of the people in the town, including the manager for public health and the town accountant. You will discover the common revenue and expense categories in public health budgets. The experts also explain how to use the budget to defend proposed spending and to educate town officials and citizens about what public health does and why it is critical. Learn about these important budgeting topics in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify four common types of budgets
  • Describe the budget development and approval process
  • List four major revenue and three major expense categories in public health budgets
  • Defend proposed spending through written budget narrative and oral presentation

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 10, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 40 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

The area of Employee Grievances and Discipline is not black and white. How do you deal with employees that are challenging or may have grievances with you or your department? What conflict resolution management styles can help? What is progressive discipline and why is it important? What are employees' due process rights and what do managers have to consider in the decision to terminate? Learn about these topics in this webinar, including a case study.

What you'll learn

At the end of the course, participants will be able to:

  • List five conflict resolution management styles and provide one example of an appropriate way to use each
  • Identify five due process rights of public employees
  • Name four common steps of progressive discipline
  • Identify three things a manager should do before, during, and after a disciplinary hearing
  • List three things a manager needs to consider in a decision to terminate

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 20, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 14 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Hiring talented people is critical to the success of an organization. What are the processes involved in recruitment and hiring? To hire the most talented people, we have to attract them, recruit them, assess and evaluate them, and then make the right hiring decisions. Learn about best practices in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify two effective recruitment practices
  • Describe five types of interview bias
  • Name four things you should do before interviewing job candidates
  • Give three examples of what NOT to ask when interviewing job candidates
  • List two common hiring mistakes

Subject Matter Expert


  • David Pia

    Director of Human Resources,
    Boston Public Health Commission

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 13, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 23 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development/Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is the history of the labor movement up to current times? What national laws do you need to know relative to labor? What are Local Boards of Health permitted to do under Chapter 111 Sec 27? What are collective bargaining agreements and how do they fit (or don’t fit) into Local Board of Health management practices? How can job descriptions contribute to organizational effectiveness? Learn about collective bargaining from the experts.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize the history of the U.S. labor movement from the late 1800s through the mid-1950s
  • Describe three provisions of two U.S. labor laws (National Labor Relations Act of 1935 and the Labor Management Relations Act of 1947)
  • List three things MGL Ch 111 s27 allows LBOH to do
  • Apply collective bargaining agreement provisions to a situation where a workforce reduction involves union employees
  • List three ways well-written job descriptions contribute to individual effectiveness, and two ways they contribute to organizational effectiveness
  • Apply MGL Ch 111 s27 and local personnel by-laws to situations where employees are hired and fired

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: November 29, 2016, 9:00-11:30am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 46 minutes
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: None
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What trends are happening in the external environment that are affecting the public health organization and how can you manage them? How can contemporary theories of management and motivation inform your work? Learn about the skills needed for managers to thrive in today’s new normal.

What you'll learn

At the end of the course, participants will be able to:

  • Classify trends affecting public health organizations today into one of five types
  • Give two examples of consequences of the trends on public health organizations
  • Name two contemporary theories of management and two parts to employee engagement
  • Identify four effects of contemporary theories of management and motivation on organizations today
  • Describe three skills needed to thrive in the “new normal”

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Trauma-Informed Conversations

What does resiliency-building look like in the context of your everyday conversations with clients?

               

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours:Certificate of completion
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings: 
  • Pre-requisites: None

About this course

Trauma-Informed Conversations (or TIC) are particularly important when working with vulnerable clients or patients. A trauma-informed approach acknowledges that individuals are made vulnerable by the ways our social systems are designed and recognizes that each individual processes and reacts to trauma differently.

In this course we will discuss trauma and resiliency and provide practical tips for Community Health Workers and other providers on how to act as facilitators, connectors, and supportive teammates in advancing a client’s particular goals for their clinical care or general health.


What you'll learn

After completing this course, you will be able to...

  • Describe trauma and resiliency
  • Identify different stress responses that are common in individuals
  • Identify strategies for conducting trauma-informed conversations
  • Samantha Calero
    Samantha Calero

Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

Introduction to HIPAA for CHWs

What are best practices for managing clients' protected health information?

          NCHEC logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IHIPAACHW If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings:  Introduction to Ethics for CHWs, Interviewing for CHWs
  • Pre-requisites: None

About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.

What you'll learn

After completing this course, you will be able to...

  • Define HIPAA
  • List key components of protected health information
  • Identify at least three circumstances where CHWs apply HIPAA during their workday
  • Recognize one circumstance when you have an obligation to report HIPAA covered information
  • Dawn Heffernan
    Dawn Heffernan

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

Introduction to Ethics for CHWs

What types of ethical dilemmas do you encounter on the job and how do you respond to these dilemmas? If you want more time to reflect on the types of ethical dilemmas faced by CHWs this course will be a good introduction for you.

   
          NCHEC logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IECHW If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Cultural Competency Skills
  • Learning Level: Awareness.
  • Companion trainings: A Brief Introduction to HIPAA for CHWs, Interviewing
  • Pre-requisites: None

About this course

Community Health Workers face ethical dilemmas on a daily basis. Ethical challenges can range in severity and in some cases can be quite complex. This short introduction raises awareness of what is an ethical dilemma and equips CHWs with tools to assist them when making decision about the best course of action.

What you'll learn

After completing this course, you will be able to...

  • Recognize the definition and purpose of a code of ethics
  • Identify conditions for a situation to be considered an ethical dilemma
  • List 3 resources available to assist CHWs to make decisions about the best course of action for each ethical dilemma encountered.
  • Dawn Heffernan
    Dawn Heffernan

Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

School Health Screenings

What are the health screening requirements for MA school-aged children? Learn best practices and what tools school nurses need to conduct BMI, Hearing, Vision, and Postural health screenings.

New England Public Health Training Center

DPH Logo    

Enroll

Course Information

  • Audience: Nurses seeking Department of Elementary and Secondary Education (DESE) licensure as a School Nurse in Massachusetts (mandated course)
  • Format: Blended
  • Price: $50 
  • Length:  2 hours
  • Course Release Date: 11/16/2020
  • Material Reviewed: 06/22/2021
  • Course Expiration Date: 6/30/2022
  • Credential(s) eligible for contact hours: Continuing Nursing Provider Unit, Boston University School of Medicine is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Contact hours: 2.0 hours
  • Competencies: MA School Nursing Practice Regulations and Guidelines
  • Learning Level: Knowledge, Comprehension, Application
  • Companion trainings:
    • Foundations of School Nursing Practice
    • Medication Administration in a School Setting: School Nursing Practice in Massachusetts
    • SBIRT in Schools
  • Supplemental materials: Course Guide (PDF) and Technical Requirements (PDF)
  • Pre-requisites:: None

About this course

Conducting health screenings according to approved standards are an important school nurse responsibility. This training provides information on the regulations and practice standards for conducting vision, hearing, Body Mass Index, and postural screening of school-aged children. This is one of four training workshops mandated by the Massachusetts Department of Public Health in order to be licensed as a School Nurse.


What you'll learn

After completing the training, you will be able to:

  • Identify the laws and regulations that govern mandated school health screenings
  • Plan and schedule school health screenings
  • Manage school health screenings
  • Document and interpret screening results
  • Complete the referral process, including reporting to MDPH

Subject Matter Expert


  • Beverly Heinze-Lacey, MPH, BSN, RN Director SHIELD/ Nurse Planner, BUSPH
  • Karen Robitaille
    Karen Robitaille, MBA, MSN, RN, NCSN Director School Health Services
    Massachusetts Department of Public Health
  • Caitlin Pettengill
    Caitlin Pettengill, DNP, RN Assistant Director of School Health Services Massachusetts
    Department
    of Public Health

Special acknowledgements

  • Thank you to the MA School Nurse Regional Consultants and the MA Department of Public Health School Health Services Unit for their contributions to this course design.


Having trouble accessing the course?
Contact support@nephtc.org

Category: Self-Paced