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MOSAIC - Health Equity Perspectives from our Communities


What needs to take place to dismantle the systemic racism in our public health institutions and what needs to be built for an equitable and just community? Let’s watch the film together to hear from leaders in our communities of color to discover some next steps.

UMass Amherst University of Massachusetts Logo   NEPTHC New England Public Health Training Center Logo 
  

Register

Course Information

  • Audience: Community Health Workers and Public Heath Professionals
  • Format: Online Film Screening/Discussion
  • Date/Time: Friday, September 30, 2022
    12:00-1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: Community Partnership Skills, Health Equity Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: wmehnfilm.org
  • Pre-requisites: None

About this Workshop

What becomes possible when we ask:

What would a world without racism look like?
What would it be like if quality healthcare were accessible to all?
How can we embrace and support wellbeing in all its manifestations?
What could healthy communities look like…and accomplish?

These are some of the questions we continuously ask ourselves in our work at the Western Massachusetts Health Equity Network.  The Network commissioned a film that will serve as a centerpiece to meaningful discussions and action on health equity across Western Massachusetts and New England. MOSAIC amplifies the voices of people working within and for our communities of color toward equity, justice, and representation in all aspects of life, including healthcare.

Join us for a Watch Party and Conversation of MOSAIC: Conversations on Racism and Health in Western Massachusetts/New England . Highlighted in the film are the Women of Color Health Equity Collective, Estoy a Aqui, BRIDGE members in the Berkshires and the Okteteau Cultural Center. For more information before the webinar visit wmhenfilm.org.


What you'll learn

At the end of the course, participants will be able to:

  • Explain the value of personal accounts/short films in illustrating health equity and racial justice issues
  • Examine the ways in which historical and contemporary racism has contributed to health inequities
  • Summarize new ways of approaching health equity through new perspectives offered in the film

This webinar will be recorded and made available within 2 business days of the webinar close. Please log in to view the recording in the section "View a Recording of the Webinar.

Subject Matter Experts

  • Brenda D. Evans

    Brenda D. Evans, MPH
    Co-Chair of the
    WMHEN Film
    Summit Planning Committee

  • Brenda D. Evans is a lifelong resident of Springfield, Massachusetts, and a double alum of UMass Amherst. She has more than 20 years of education and experience in the public health field, which includes training, healthcare workforce development, and community engagement. She is dedicated to population health and health equity via advocacy and intersectional systematic change to achieve optimal health for all. Brenda’s public health career includes more than 10 years at the City of Springfield Department of Health & Human Services and serving as Director of the Pioneer Valley Area Health Education Center (PV AHEC), a healthcare workforce development program with a youth component and an adult workforce component. She was a founding member and the director of the Community Outreach Worker Network (COWNT) Coalition of Western Massachusetts, providing support, training, and networking opportunities for Community Health Workers from 2006-2016. She is currently Community Research Liaison for the Center for Community Health Equity Research at UMass Amherst School of Public Health and Health Sciences, connecting faculty researchers with community-based entities with aligned interests to perform community-based participatory research or community-engaged research. She is also the founding director of the Community Health Workers Coalition of Greater Springfield.

  • Risa Silverman

    Risa Silverman
    Coordinator, Western MA Health Equity Network, UMass School of Public Health & Health Sciences

  • Risa has more than 35 years of experience working as a community organizer and public health networker throughout Western Massachusetts, Philadelphia, and California. She founded and directs the Office for Public Health Practice and Outreach at the University of Massachusetts Amherst School of Public Health & Health Sciences, building connections among students, faculty, and community partners for the past 25 years. She created the Western Massachusetts Health Equity Network (WMHEN) in 2014 to address this region’s unique health equity and justice issues. She teaches Community Development in Health Education to UMASS Amherst undergraduates, and she has served on boards and committees of Community Involved in Sustaining Agriculture and the Massachusetts Public Health Association Policy Council. Most recently, Risa began to serve as an ally with the Women of Color Health Equity Collective. For two years of the pandemic, Risa served as Co-Chair for the Professional Staff Union alongside her day job. She has a Master of Public Health degree from UMass Amherst along with bachelor’s degrees in both Peace & Conflict Studies and History from the University of California Berkeley. When COVID became an obstacle to holding the 2022 Western Massachusetts Health Equity Summit, Risa led the effort to commission the film MOSAIC as a centerpiece for smaller events being held throughout the region. In her spare time, she is learning the art of pastels and cooking new foods whenever possible.


    Registration and Contact Hours

    Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

    Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.
Category: Workshop

Course Information


About this Workshop

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

Dr. Newman will walk us through the importance of CHWs in the Public Health Workforce, the inequities and paternalism lived through history, and taking action.


What you'll learn

At the end of the workshop, participants will be able to:

  • Explain how the Social Determinants of Health impact health equity
  • Discuss the inequitable trajectory of public health
  • Uncover new ways of staying encouraged in the CHW movement


Subject Matter Expert

  • Johanna Newman

    Johanna Newman, DNAP, CRNA

  • Dr. Johanna Newman is an Associate Professor and Founding Program Director of the Nurse Anesthesiology Program at Mary Baldwin University in Staunton, Virginia. Dr. Newman earned her Bachelor’s of Science in Nursing in May 1999 from William Paterson University in Wayne, NJ; her Master’s of Science, with a concentration in Nursing Anesthesiology, from Georgetown University in Washington, D.C. in 2004; and her Doctorate’s degree of Nurse Anesthetist Practice from Virginia Commonwealth University, Richmond, VA in 2011. She has been involved in educating nurse anesthesiology students for the past 14 years and practicing anesthesia in a variety of clinical settings for the past 18 years. Her clinical area of expertise is in providing anesthesia to pediatric patients. Dr. Newman has served in various leadership roles at the local, state, and national levels. Most recently, she served as President of the Florida Association of Nurse Anesthetists Board of Directors. Dr. Newman also recently served as Committee Chair and Item Writer of the Continued Professional Certification Examination Practice Committee of the National Board on Certification and Recertification of Nurse Anesthetist. Dr. Newman has published in nationally recognized scientific journals and has presented poster and podium presentations at the state, national, and international levels. Her area of research interest includes mental health and wellness, diversity and inclusion in healthcare, and implementation of Quality Matters in online courses.



    Registration

    Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

    Acknowledgement

    This project is supported by the Massachusetts Department of Public Health

    Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Workshop

Course Information

  • Audience: Public Health Practitioners, Community Health Workers interested in reproductive justice
  • Format: Online Webinar
  • Date/Time: December 9, 2020
    12:00 - 1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:

    PM1131137_12092020.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None



About this Webinar

What is the potential paradigm shift of applying human rights standards to your public health practice?


What you'll learn

At the end of the webinar, participants will be able to:

  • Define reproductive justice theoretical framework
  • Apply 3 questions to identify changes necessary for using reproductive justice theoretical framework in your public health practice
  • Identify 2 websites for definitive resources for reproductive justice


Subject Matter Expert

  • Sarah Levin-Lederer
    Loretta Ross

    Associate Professor at Smith College

  • Loretta Ross is a Visiting Associate Professor at Smith College in the Program for the Study of Women and Gender for the 2019-2021 academic years.

    She started her career in activism and social change in the 1970s, working at the National Football League Players’ Association, the D.C. Rape Crisis Center, the National Organization for Women (NOW), the National Black Women’s Health Project, the Center for Democratic Renewal (National Anti-Klan Network), the National Center for Human Rights Education, and SisterSong Women of Color Reproductive Justice Collective, until retiring as an organizer in 2012 to teach about activism. Her passion transforms anger into social justice to change the world.

    Her most recent books are Reproductive Justice: An Introduction co-written with Rickie Solinger, and Radical Reproductive Justice: Foundations, Theory, Practice, Critique, both published in 2017. Her forthcoming book is Calling In the Calling Out Culture: Detoxing Our Movement due out in 2020.

    She has appeared on CNN, BET, "Lead Story," "Good Morning America," "The Donahue Show," the National Geographic Channel, and "The Charlie Rose Show.” She has been quoted in the New York Times, Time Magazine, The Los Angeles Times, and the Washington Post, among others.

    Her activism began as a rape and incest survivor as a teen mother. She graduated college at age 55. She is from San Antonio, TX and lives in Atlanta, GA. She is a mother and grandmother, and an avid pinochle player. Her dream is to see Venus and Serena Williams play tennis in person.


    Registration

    Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

    Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

    * Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Webinars

Course Information

  • Audience: Public Health Practitioners/ Professionals including Community Health Workers
  • Format: Online Webinar
  • Date/Time: September 23, 2020
    12:00 - 1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:

    PM1131137_09232020.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None



About this Webinar

"Call-outs happen when people publicly shame each other online, at the office, in classrooms or anywhere humans have a beef with one another. But I believe there are better ways of doing social justice work." _ Loretta Ross, The New York Times, August 17, 2019


What you'll learn

At the end of the webinar, participants will be able to:

  • Define Calling Out culture and explain its toxic impact
  • Identifying situations in which Calling Out occurs
  • List three techniques for Calling In for your public health practice


Subject Matter Expert

  • Sarah Levin-Lederer
    Loretta Ross

    Associate Professor at Smith College

Loretta Ross is a Visiting Associate Professor at Smith College in the Program for the Study of Women and Gender for the 2019-2021 academic years.

She started her career in activism and social change in the 1970s, working at the National Football League Players’ Association, the D.C. Rape Crisis Center, the National Organization for Women (NOW), the National Black Women’s Health Project, the Center for Democratic Renewal (National Anti-Klan Network), the National Center for Human Rights Education, and SisterSong Women of Color Reproductive Justice Collective, until retiring as an organizer in 2012 to teach about activism. Her passion transforms anger into social justice to change the world.

Her most recent books are Reproductive Justice: An Introduction co-written with Rickie Solinger, and Radical Reproductive Justice: Foundations, Theory, Practice, Critique, both published in 2017. Her forthcoming book is Calling In the Calling Out Culture: Detoxing Our Movement due out in 2020.

She has appeared on CNN, BET, "Lead Story," "Good Morning America," "The Donahue Show," the National Geographic Channel, and "The Charlie Rose Show.” She has been quoted in the New York Times, Time Magazine, The Los Angeles Times, and the Washington Post, among others.

Her activism began as a rape and incest survivor as a teen mother. She graduated college at age 55. She is from San Antonio, TX and lives in Atlanta, GA. She is a mother and grandmother, and an avid pinochle player. Her dream is to see Venus and Serena Williams play tennis in person.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Webinars

Course Information

  • Audience: Public Health Practitioners/ Professionals including Community Health Workers
  • Format: Online Webinar
  • Date/Time: October 28, 2020
    12:00 - 1:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: PM1131137_10282020.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None


About this Webinar

What is the potential paradigm shift of applying human rights standards to your public health practice?


What you'll learn

At the end of the webinar, participants will be able to:

  • Define human rights
  • Apply questions to identify changes necessary for using human rights standards in your public health practice
  • Describe 2 websites for definitive resources for human rights standards

Subject Matter Expert

  • Sarah Levin-Lederer
    Loretta Ross

    Associate Professor at Smith College

Loretta Ross is a Visiting Associate Professor at Smith College in the Program for the Study of Women and Gender for the 2019-2021 academic years.

She started her career in activism and social change in the 1970s, working at the National Football League Players’ Association, the D.C. Rape Crisis Center, the National Organization for Women (NOW), the National Black Women’s Health Project, the Center for Democratic Renewal (National Anti-Klan Network), the National Center for Human Rights Education, and SisterSong Women of Color Reproductive Justice Collective, until retiring as an organizer in 2012 to teach about activism. Her passion transforms anger into social justice to change the world.

Her most recent books are Reproductive Justice: An Introduction co-written with Rickie Solinger, and Radical Reproductive Justice: Foundations, Theory, Practice, Critique, both published in 2017. Her forthcoming book is Calling In the Calling Out Culture: Detoxing Our Movement due out in 2020.

She has appeared on CNN, BET, "Lead Story," "Good Morning America," "The Donahue Show," the National Geographic Channel, and "The Charlie Rose Show.” She has been quoted in the New York Times, Time Magazine, The Los Angeles Times, and the Washington Post, among others.

Her activism began as a rape and incest survivor as a teen mother. She graduated college at age 55. She is from San Antonio, TX and lives in Atlanta, GA. She is a mother and grandmother, and an avid pinochle player. Her dream is to see Venus and Serena Williams play tennis in person.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Webinars

Course Information

  • Audience: Community health worker, public health professional professionals serving communities of concern
  • Format: Online Webinar
  • Date/Time: June 23, 2020
    11:00 - 12:00 PM EST
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:  If you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course. Generally 50 – 60 minutes is equivalent to 1 contact hour and the contact hour(s) for this course may be applicable towards continuing education requirements for certain credentials. You may want to check with your credentialing body if you’re unsure if this course meets its continuing education requirements.
  • Competencies: Cultural Competency Skills
  • Learning Level: Awareness
  • Companion Trainings:
  • Supplemental materials:Session PowerPoint
  • Pre-requisites None

About this Webinar

Participants will explore the impact of the COVID-19 pandemic and this new moment in the civil rights movement for Black lives through a lens of trauma-informed care. The workshop will cover self- and community care, self-reflection for allyship and liberation, and resiliency-building through a lens of racial and gender justice.



What you'll learn

At the end of the course, participants will be able to:

  • Identify tools for self- and community care to help sustain health workers in a critical time
  • Name Principles of Trauma-Informed Care and some ways they can be applied to daily work with colleagues and clients/ patients
  • Think about how to hold trauma-informed, healing-centered space to talk about some of the major changes happening in our society right now.
  • Deepen a self-reflection practice for resiliency-building and improved collaboration.

Subject Matter Expert

  • Samantha Calero
    Samantha Calero

Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Webinars

Course Information

About this Webinar

Instead of an all-or-nothing approach to risk prevention, we need an approach that allows people to live their lives while reducing their risk.  What does harm reduction look like for the coronavirus?

What you'll learn

At the end of the course, participants will be able to:

  • Define the principles of harm reduction as a public health approach
  • Apply the principle of harm reduction to the current COVID -19 pandemic
  • Discuss the intersection of harm reduction and institutional racism

Subject Matter Expert

  • Gib Parrish
    Linette Liebling, MSPH

Linette Liebling, MSPH, has worked as a Public Health educator for over three decades. Ms. Liebling trains CHWs, clinic and hotline counselors, case managers, school health educators, youth workers, and other community health educators on strategies of behavior change as well as various sexual health topics. She is also an Adjunct Instructor for the Psychology Department at Wheaton College where she has taught since 2006.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: March 7, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 15 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Community Partnership Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None


About this Webinar

This course is about the time when the public health professional leaves the office and the public health rubber meets the road. PH is interdisciplinary. It requires partnerships and collaboration. How do you identify, recruit and engage partners for common purposes and, how do you engage with the community itself? What are the steps involved? Community Collaboration and CHA are big bills to fill. Even when you do some of this you will already be doing a lot to help your community. Learn from experts and the other participants in this webinar on strategies for engaging with community.


What you'll learn

At the end of the course, participants will be able to:

  • Discuss six requirements for successful collaboration
  • List eight barriers to collaboration
  • Give five reasons to conduct a community health assessment
  • Describe seven steps to conduct a community health assessment (CHA)


Subject Matter Expert


  • J. David Naparstek
    Commissioner (Retired)
    Newton Health & Human Services

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: February 28, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 32 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What are the principles of evaluation and how can your agency use data for effective evaluation? Evaluation is one of the most important skills that public health practitioners can use to meet the needs of the population they serve, to understand what is needed in their particular population, and to demonstrate the effectiveness of programs and services. Governmental and private funders providing resources for public health services are really interested in knowing that programs make a difference and that money is being spent well. Databases of evidence based programs and services, and requirements to use the programs and services, are ways to share ideas, and to show how some programs work better for some populations than others. Learn about this important part of the public health skill set in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize four basic principles of evaluation
  • Describe three types of evaluation:  formative, process, and outcome
  • List five sources of quantitative data and five methods to collect qualitative data
  • Learn about developing an evaluation plan for a public health program

Subject Matter Expert


  • Justeen Hyde, PhD

    Center for Healthcare Outcomes and Implementation Research (CHOIR)
    Bedford Veteran’s Administration

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 21, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is quality improvement and why is it important in public health? How can you see your current project in public health, and the health inequalities you want to solve, in the context of quality improvement? How does the Plan-Do-Study-Act (PDSA) cycle work in Quality Improvement? How do Quality Improvement activities help accreditation and how can the failure to develop skills in quality improvement hinder accreditation? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Contrast quality improvement, quality assurance, and evaluation
  • Explain why quality improvement activities are necessary in today’s public health environment
  • Describe the four phases of the PDSA quality improvement model
  • Discuss two existing standards-based programs that support quality improvement
  • List five benefits and three barriers to public health agency accreditation

Subject Matter Expert


  • Osagie Ebekozien MBBS, MPH, CPHQ, CPHRM
    Director,
    Office of Accreditation and Quality Improvement
    Boston Public Health Commission (BPHC)

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: Feburary 14, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 16 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Communication Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Project Teams can be powerful forces in public health programs and departments, and they are complex to manage effectively. There are many tools available to help you manage projects. Beyond tools, what are the factors that drive project success and help you lead engaged project teams? Learn about these topics and more in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Describe the five phases of project management
  • Give examples of three project management tools
  • Summarize the four factors that lead to project success
  • List five essential components of high performance teams
  • Explain three engagement drivers for maximum job satisfaction and five for maximum job contribution

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 24, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 21 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Management and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 1
  • Pre-requisites: Managing Budgets and Fiscal Resources, Part 1

About this Webinar

This webinar continues the discussion on budget assessment and budget monitoring. It moves beyond the budget cycle, and provides tips for a simple persuasive budget narrative to focus on how you might think about specific budget line items. How does a top-down budget approach work within your environment? How do monthly budget reconciliations work? How do you read budgets and understanding variance reports? Though the concepts are the same, the vocabulary can vary in different organizations, and participants share variations. Learn more about managing budgets in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Classify budget line items into the correct type of budget: operational or capital
  • List two pros and two cons of a top-down budget approach
  • Describe the five steps in a monthly budget reconciliation process
  • Confidently read budgets and variance reports

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 17, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 26 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Management  and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment, Managing Budgets and Fiscal Resources: Part 2
  • Pre-requisites: None

About this Webinar

What are the common types of budgets and approaches to budgeting? This webinar illustrates the process of budget formulation, approval, and execution in a town, explaining the roles of the people in the town, including the manager for public health and the town accountant. You will discover the common revenue and expense categories in public health budgets. The experts also explain how to use the budget to defend proposed spending and to educate town officials and citizens about what public health does and why it is critical. Learn about these important budgeting topics in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify four common types of budgets
  • Describe the budget development and approval process
  • List four major revenue and three major expense categories in public health budgets
  • Defend proposed spending through written budget narrative and oral presentation

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: January 10, 2017, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 40 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development and Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

The area of Employee Grievances and Discipline is not black and white. How do you deal with employees that are challenging or may have grievances with you or your department? What conflict resolution management styles can help? What is progressive discipline and why is it important? What are employees' due process rights and what do managers have to consider in the decision to terminate? Learn about these topics in this webinar, including a case study.

What you'll learn

At the end of the course, participants will be able to:

  • List five conflict resolution management styles and provide one example of an appropriate way to use each
  • Identify five due process rights of public employees
  • Name four common steps of progressive discipline
  • Identify three things a manager should do before, during, and after a disciplinary hearing
  • List three things a manager needs to consider in a decision to terminate

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 20, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 14 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development and Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

Hiring talented people is critical to the success of an organization. What are the processes involved in recruitment and hiring? To hire the most talented people, we have to attract them, recruit them, assess and evaluate them, and then make the right hiring decisions. Learn about best practices in this webinar.

What you'll learn

At the end of the course, participants will be able to:

  • Identify two effective recruitment practices
  • Describe five types of interview bias
  • Name four things you should do before interviewing job candidates
  • Give three examples of what NOT to ask when interviewing job candidates
  • List two common hiring mistakes

Subject Matter Expert


  • David Pia

    Director of Human Resources,
    Boston Public Health Commission

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: December 13, 2016, 9:00-11:00am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 23 minutes
  • Credential(s) eligible for contact hours: Certificate of Completion
  • Competencies: Policy Development and Program Planning Skills
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What is the history of the labor movement up to current times? What national laws do you need to know relative to labor? What are Local Boards of Health permitted to do under Chapter 111 Sec 27? What are collective bargaining agreements and how do they fit (or don’t fit) into Local Board of Health management practices? How can job descriptions contribute to organizational effectiveness? Learn about collective bargaining from the experts.

What you'll learn

At the end of the course, participants will be able to:

  • Summarize the history of the U.S. labor movement from the late 1800s through the mid-1950s
  • Describe three provisions of two U.S. labor laws (National Labor Relations Act of 1935 and the Labor Management Relations Act of 1947)
  • List three things MGL Ch 111 s27 allows LBOH to do
  • Apply collective bargaining agreement provisions to a situation where a workforce reduction involves union employees
  • List three ways well-written job descriptions contribute to individual effectiveness, and two ways they contribute to organizational effectiveness
  • Apply MGL Ch 111 s27 and local personnel by-laws to situations where employees are hired and fired

Subject Matter Expert


  • Cheryl Sbarra

    Senior Staff Attorney,
    Massachusetts Association of Health Boards

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts; managers of community organizations may also find valuable
  • Format: Recorded Online Webinar
  • Date/Time: November 29, 2016, 9:00-11:30am (Eastern Time)
  • Price: Free
  • Length: 1 hour and 46 minutes
  • Credential(s) eligible for contact hours: Certificate of completion
  • Competencies: None
  • Learning Level: Performance
  • Supplemental materials: PowerPoint
  • Technical Requirements: Modern web browser, such as Internet Edge, Chrome, Firefox, or Safari. Speakers or headphones
  • Companion Training: Managing Effectively in Today's Public Health Environment
  • Pre-requisites: None

About this Webinar

What trends are happening in the external environment that are affecting the public health organization and how can you manage them? How can contemporary theories of management and motivation inform your work? Learn about the skills needed for managers to thrive in today’s new normal.

What you'll learn

At the end of the course, participants will be able to:

  • Classify trends affecting public health organizations today into one of five types
  • Give two examples of consequences of the trends on public health organizations
  • Name two contemporary theories of management and two parts to employee engagement
  • Identify four effects of contemporary theories of management and motivation on organizations today
  • Describe three skills needed to thrive in the “new normal”

Subject Matter Expert

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Category: Webinars

Trauma-Informed Conversations

What does resiliency-building look like in the context of your everyday conversations with clients?

 NEPTHC New England Public Health Training Center Logo   BPHC Boston Public Health Commision Logo           


Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours:Certificate of completion
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings: 
  • Pre-requisites: None

About this course

Trauma-Informed Conversations (or TIC) are particularly important when working with vulnerable clients or patients. A trauma-informed approach acknowledges that individuals are made vulnerable by the ways our social systems are designed and recognizes that each individual processes and reacts to trauma differently.

In this course we will discuss trauma and resiliency and provide practical tips for Community Health Workers and other providers on how to act as facilitators, connectors, and supportive teammates in advancing a client’s particular goals for their clinical care or general health.


What you'll learn

After completing this course, you will be able to...

  • Describe trauma and resiliency
  • Identify different stress responses that are common in individuals
  • Identify strategies for conducting trauma-informed conversations
  • Samantha Calero
    Samantha Calero

Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

Introduction to HIPAA for CHWs

What are best practices for managing clients' protected health information?

 NEPTHC New England Public Health Training Center Logo PHLN Public Health Learning Navigator Quality Seal NCHEC CHES Logo

Enroll

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IHIPAACHW.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings:  Introduction to Ethics for CHWs, Interviewing for CHWs
  • Pre-requisites: None


About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.


What you'll learn

After completing this course, you will be able to...

  • Define HIPAA
  • List key components of protected health information
  • Identify at least three circumstances where CHWs apply HIPAA during their workday
  • Recognize one circumstance when you have an obligation to report HIPAA covered information


Subject Matter Expert

  • Dawn Heffernan

    Dawn Heffernan

  • Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced

Introduction to Ethics for CHWs

What types of ethical dilemmas do you encounter on the job and how do you respond to these dilemmas? If you want more time to reflect on the types of ethical dilemmas faced by CHWs this course will be a good introduction for you.

   
 NEPTHC New England Public Health Training Center Logo     PHLN Public Health Learning Navigator Quality Seal      NCHEC CHES Logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_IECHW. 
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings: A Brief Introduction to HIPAA for CHWs, Interviewing
  • Pre-requisites: None


About this course

Community Health Workers face ethical dilemmas on a daily basis. Ethical challenges can range in severity and in some cases can be quite complex. This short introduction raises awareness of what is an ethical dilemma and equips CHWs with tools to assist them when making decision about the best course of action.


What you'll learn

After completing this course, you will be able to...

  • Recognize the definition and purpose of a code of ethics
  • Identify conditions for a situation to be considered an ethical dilemma
  • List 3 resources available to assist CHWs to make decisions about the best course of action for each ethical dilemma encountered.


Subject Matter Expert

  • Dawn Heffernan

    Dawn Heffernan

  • Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Self-Paced