Staff Management Best Practices: Tools for Effective Leadership
How can leaders hold people accountable while still fostering engagement and psychological safety?
How can leaders hold people accountable while still fostering engagement and psychological safety?
Course Information
- Audience: Primary Care Providers, All public health professionals working in nonprofits, healthcare, educational institutions, government and private sector, particularly those in leadership and/or management positions
- Format: Webinar
- Date/Time: May 7th, 2026 12:00 PM – 1:00 PM ET.
- Price: Free
- Length: 1 hour
- Credential(s) eligible for contact
If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course. NEPHTC is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1.
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Competencies: Leadership and Systems Thinking Skills
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Learning Level: Awareness
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Companion Trainings: None
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Supplemental materials: None
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Pre-requisites: None
About this Webinar
Join us for a workforce development webinar focused on practical strategies for navigating difficult workplace conversations, employee performance management, and effective feedback and reviews. Participants will also learn tools for improving communication and constructively addressing conflict between employees.
Learning Objectives
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Apply practical strategies for navigating difficult workplace conversations with clarity, confidence, and respect.
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Use behavior-based feedback techniques to support employee performance, accountability, and growth.
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dentify and address common performance management challenges while maintaining trust and psychological safety.
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Implement communication tools to constructively manage conflict and improve collaboration between employees.
Subject Matter Expert(s)
Monique Roy, MA, CAS
Monique Roy, MA, CAS is a leadership and workforce development leader at professional with extensive experience designing and delivering leadership programming for supervisors, managers, and emerging leaders. Her work focuses on practical, relationship-centered leadership skills including effective feedback, performance management, difficult conversations, and psychological safety. Monique brings a learner-centered, real-world approach that helps leaders translate theory into everyday leadership behaviors that strengthen teams and improve outcomes.
Enrollment and Contact Hours
Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.
Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.This training was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $400,000 with 100% funded by HRSA/HHS and 0% funded by nongovernment source(s). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA/HHS, or the U.S. Government.
* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH
Registration
Select the Enroll Me button below to register for this recording. If you have any trouble accessing the recording, contact support@nephtc.org.
Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.