Management and Strategic Skills

Courses with keyword "Management and Strategic Skills"

Course Information

  • Audience: Public health workforce
  • Format: Webinar
  • Date/Time: Tuesday, March 26, 2024
    2:00 - 3:00 PM ET
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: Pending

    Southern New Hampshire Area Health Education Center is an approved provider with distinction of nursing continuing professional development by the Northeast Multistate Division Education Unit, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 1.0 Contact Hours Activity Number: 1557 This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Southern NH AHEC and The New Hampshire Public Health Association. The Southern NH AHEC is accredited by the NH Medical Society to provide continuing medical education for physicians. Southern New Hampshire Area Health Education Center designates this live activity for a maximum of 1.0 AMA PRA category 1 Credit (s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. For other professionals: 1.0 professional hours of continuing education.
    If you are not seeking a CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:None
  • Pre-requisites: None

About this Webinar

Workplace violence encompasses a range of behaviors that involve acts or threats of violence towards employees occurring within the workplace. These behaviors can include verbal abuse, bullying, harassment, physical assaults, and even the extreme act of homicide. Data reveals that healthcare workers face a significantly higher risk of encountering workplace violence compared to workers in other industries. This alarming statistic indicates that healthcare professionals are five times more likely to experience such incidents. A recent survey conducted by National Nurses United in 2022 further supports this concerning trend, with 40 percent of hospital nurses reporting an upsurge in violent episodes within their workplace. In this session, the speaker will discuss types of violence, risk factors, preventive measures, and de-escalation techniques and tips.


What you'll learn

After completing this course, participants will be able to:

  • Identify each of the four major types of inpatient violence
  • Discuss strategies to manage each major type of violence
  • Employ at least two strategies to manage each major type of violence


This webinar is recorded and made available within 2 business days of the webinar close. Please log in to view the recording in the section "View a Recording of the Webinar. "


Subject Matter Expert

  • Jeffrey Fetter

    Dr. Jeffrey Fetter

    Chief Medical Officer New Hampshire Hospital Assistant Professor of Psychiatry Geisel School of Medicine at Dartmouth

Jeffrey C. Fetter, MD attended Johns Hopkins University, received his medical degree from Case Western Reserve School of Medicine, completed a combined residency in Internal Medicine and Psychiatry at Dartmouth-Hitchcock, and is board certified in psychiatry and internal medicine. Dr. Fetter also completed the University of New Hampshire Physician Leadership Development Program. He is an Assistant Professor of Psychiatry at the Geisel School of Medicine at Dartmouth who has focused his career on addressing clinical care at the interface of psychiatry and general medicine. Dr. Fetter began his practice at New Hampshire Hospital, as a staff psychiatrist leading a psychiatric team treating medically ill patients, and a multidisciplinary Cardiometabolic Consultation Service. He moved to Concord Hospital where he headed the Consultation-Liaison Service, but also practiced in the Emergency Department, ECT service, inpatient unit, and a cardiometabolic psychiatry clinic. As Chief Medical Officer (CMO) at the NH Department of Corrections he oversaw primary care of over 2000 inmates in three prisons and three halfway houses. He managed a substantial influenza outbreak in 2015, and established a prison hospice program. He also practiced psychiatry in the Residential Treatment Unit and the Special Housing Unit (solitary confinement). At Riverbend Community Mental Health Center, Dr. Fetter served as CMO overseeing psychiatric care in settings including the Community Support Program, integrated primary care/mental health settings, and residential services. He provided direct patient care on the ACT team. He led the agency’s response to the first wave of the COVID-19 pandemic. Currently CMO of New Hampshire Hospital, Dr. Fetter is responsible for oversight of clinical services. He participates in educational programs for trainees and staff and has been active in the NH state mental health system’s response to the COVID-19 pandemic. Dr. Fetter has published several articles on clinical and public health management of COVID-19 in community mental health and psychiatric hospital settings. Dr. Fetter is the recipient of the Abraham Lenzner, MD Award in Consultation-Liaison Psychiatry, the Association of Medicine and Psychiatry’s Martin Fenton, MD Award, the NH Public Health Association’s Friend of Public Health Award, the NH Psychiatric Society’s Leadership Award in 2021, and the National Alliance for Mental Illness’ Exemplary Psychiatrist for 2023. He is also a scout leader and plays fiddle in an old-time string band.


Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: ST Promotion

Course Information

  • Audience: Public health professionals, public health leadership
  • Format: Self-Paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:  TBA   
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This course introduces the idea of positionality to public health practitioners and researchers. This framework can be used by people working in public health to reflect on their own identity, and how it may show up in the work they do. Through a lecture and several activities, learners will practice reflection to better understand how it can apply to their own work. 


What you'll learn

After completing the training, you will be able to:

  • Discuss positionality and its influence
  • Reflect on your own positionality using frameworks 
  • Describe how positionality shows up in public health practice work


Subject Matter Expert

  • Susan Nappi
    Susan Nappi, 

    Executive Director
    Office of Public Health Practice at the Yale School of Public Health

  • Susan Nappi is the Executive Director of the Office of Public Health Practice at the Yale School of Public Health. With a diverse portfolio in public health practice and research, she has held multiple positions in Connecticut including Senior Director of Community Impact at the United Way of Greater New Haven, Executive Director of the Community Center of Excellence in Women's Health (CCOE) at Griffin Hospital, and Practice Administrator of the Griffin Faculty Practice Plan. Susan has also managed research teams at the Yale School of Public Health and the VA Alcohol Research Center. Her primary interest is building collaborative, equitable, and mutually beneficial community-academic partnerships that espouse a multidisciplinary approach to addressing the social drivers of health. Susan is a first-gen college graduate and received her BA in psychology from the State University of New York, Purchase, and her MPH from Yale University in chronic disease epidemiology. She is currently pursuing her DrPH in Public Health Leadership at the University of Illinois Chicago School of Public Health.


Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: ST Promotion

Course Information

  • Audience: Public Health team leaders, supervisors and aspiring public health and health profession leaders
  • Format: Self-Paced
  • Price: Free
  • Length: 25 min
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to .5 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are .5. Provider ID: 1131137 Event ID:  PM1131137_SCSO. 
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This informative and engaging leadership series explores the relationship between organizational culture and the ability of an organization to adapt and respond to external and internal challenges. The three part self-paced virtual series introduces participants to what culture means in health profession settings, culture diagnosis, values based and resilient leadership, and makes a case for integrating kindness and appreciation into culture.


What you'll learn

After completing the training, you will be able to...

  • Define key attributes of value based and resilient leaders
  • Describe strategies for diagnosing your organization’s culture
  • Identify basic tools to lead organizational change


Subject Matter Experts

  • Kathleen MacVarish
    Joan Bohlke Kaijala, MPP
  • Joan is an independent consultant currently working on public health projects related to health professions workforce, health equity and organizational development. For many years, Joan worked in both federal and state service. In these positions she was an integral part of the creation of the Massachusetts Health Care Workforce Center and helped establish the first health professions workforce surveys tied to licensure. As an organizational development specialist she helped institute a first of it’s kind culture survey within a federal agency, while also leading numerous people and culture projects. Other leadership roles include President, Board of Directors of the TSC Childcare, Inc., and Vice President of USA Track and Field New England. An avid runner, Joan competed for the New Balance Boston track club, qualifying for the U.S. Nationals. Joan holds a Bachelor of Science degree in Health Policy and Management from Providence College, and a Master of Arts in Public Policy from Stony Brook University; she is the proud mom of Theo and Kai.



Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

Course Information

  • Audience: Public health professionals, public health leadership
  • Format: Self-Paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:  SS1131137_CMADKAR   
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Articulate
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This course introduces the idea of change management, specifically the ADKAR model. This model can be used by public health leaders to ease the process of change within an organization and increase the likelihood that changes will be successfully implemented. Learners will have the opportunity to use a real health department scenario to apply ADKAR and better understand how it to use it in their own work.


What you'll learn

After completing the training, you will be able to:

  • Define change management
  • Recognize the steps of the ADKAR model of change management
  • Explain how a collaborative approach can be integrated with the ADKAR model
  • Apply  the ADKAR model in a Health Department case study
  • Discuss the importance of change management to public health practice


Subject Matter Expert

  • Doe Hentschel
    Doe Hentschel, PhD

    Leadership of Greater Hartford

  • Dr. Doe Hentschel joined the staff of Leadership Greater Hartford in 2000 after retiring from a long and distinguished career in higher education. She began her LGH career as program director to develop the Third Age Initiative™, LGH’s program to identify, develop and engage older adults in meaningful ways in the community. As Senior Program Director (2006-2007) and then Vice President for Programs (2008-2019), she was involved with developing and implementing many of LGH’s core programs and its consulting and training services. In her current role as “Leadership Preceptor,” she continues to direct the Third Age Initiative™, contribute as curriculum designer and facilitator in many LGH programs and services, and serve as a guide and mentor to her colleagues. A seasoned administrator in higher education, “Dr. Doe” served as Vice President for Academic and Student Affairs at Pine Manor College, Dean of Extended and Continuing Education at the University of Connecticut, and Dean of Adult and Continuing Education at SUNY College at Brockport. She was on the faculty at the University of Wisconsin-Milwaukee in the department of Administrative Leadership/Adult Education where she taught graduate courses in Adult Learning and Development, Continuing Professional Education, Program Development and Implementation, Evaluation, Leadership for Change, and Group Dynamics. Prior to earning her Ph.D. in Urban Education with a focus in Administrative Leadership/Adult Education, she held administrative positions at William Rainey Harper Community College in Palatine, Illinois, and in the statewide public service administration at the University of Illinois. “Dr. Doe” has published more than 50 articles, chapters, and research papers. A leader in curriculum design, she has drawn on her expertise to enrich and expand community leadership programming for people of all ages. In her first book, Look Ma! No Hands! Life’s Lessons Learned the Hard Way (2022) she shares her philosophy of life and leadership drawn from stories about the six months after she broke both elbows in a bicycle accident and had no use of her hands and arms. In 2010, the Association of Leadership Programs honored Dr. Doe with the Preceptor Award, its highest recognition. She was named a Top Ten member of the Connecticut 60 over 60 class of 2018. In 2013, Dr. Hentschel was inducted into the International Adult and Continuing Education Hall of Fame. Dr. Hentschel relocated to Hartford in 2010 from her historic home in Willimantic. She is a trustee of the Watkinson School and serves on the Advisory Board of the Master of Science in Organizational Leadership at Goodwin University. Diagnosed with Parkinson’s Disease in 2009, she serves on the Patient and Family Advisory Council for the Chase Family Movement Disorders Center at Hartford HealthCare. Dr. Doe is the proud mother of two and grandmother of four. Her son and his family live in San Diego, and her daughter and her family live in Preston, CT.


Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

An Equity Guided Approach to Public Health for Leaders at All Levels

What value-driven leadership actions will allow you to approach public health improvement through the lens of health equity?

 NEPTHC New England Public Health Training Center Logo      UT University of Texas Austin Logo   

UT University of Texas Austin Logo     NCHEC CHES Logo  

Course Information

  • Audience: Public health organizations and professionals interested in improving health equity; leaders and managers responsible for developing strategies, programs, policies and partnerships.
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID:SS1131137_AEGAPHL.
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion trainings:  None
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

This course will teach you the definitions, value-driven actions and further learning needed to develop your leadership approach to health equity. You’ll think about applying the actions and skills in your scope of influence.  Over time, developing your equity guided approach will allow you to to incorporate health equity principles into public health strategies and programs, and increase engagement and partnership.

What you'll learn

After completing this course, you will be able to:

  • Define health equity and key terms related to health equity
  • Identify four value-driven leadership actions for health equity
  • Analyze the value-driven actions in your scope of influence
  • Explore further learning to strengthen leadership, including some strategic skills
  • Sandro Galea

    Jewel Mullen, MD, MPD

    Associate Dean for Health Equity, University of Texas 

  • Jewel Mullen, M.D., MPH, is the associate dean for health equity at the Dell Medical School, as well as an associate professor in the school’s population health and internal medicine departments. She also serves as a senior consultant for Ascension Seton to help meet health equity goals across its system. Mullen is an internist, epidemiologist, public health physician leader and the former principal deputy assistant secretary for health in the U.S. Department of Health and Human Services (HHS). While at HHS, she also served as the acting assistant secretary for health and acting director of the National Vaccine Program Office during the months bridging the transition from the Obama to the Trump administrations. Prior to her time at HHS, Mullen served for five years as commissioner of the Connecticut Department of Public Health. Her career has spanned clinical, research, teaching and administrative roles focused on improving the health of all people, especially those who are underserved. She is recognized nationally and internationally as a leader in building effective community-based chronic disease prevention programs and for her commitment to improving individual and population health by strengthening coordination between community, public health and health care systems. Mullen is the former director of the Bureau of Community Health and Prevention at the Massachusetts Department of Public Health and medical director of Baystate Mason Square Neighborhood Health Center in Springfield, Massachusetts. She has held faculty appointments at the New York University, University of Virginia, Yale University and Tufts University schools of medicine. As Connecticut’s public health commissioner, Mullen created an Office of Health Equity Research, Evaluation and Policy to ensure that reducing disparities was included as a deliberate, measurable outcome of the department’s programmatic and regulatory efforts. She also successfully spearheaded initiatives to reduce racial disparities in low birth weight and infant mortality, advanced legislation to improve end-of-life care and led development of the state’s health assessment and health improvement plan as precursors to the department achieving accreditation by the Public Health Accreditation Board. As commissioner, she also directed her agency’s response to events such as natural disasters, the tragic shooting at Sandy Hook Elementary School and infectious disease outbreaks such as Ebola. Her accomplishments at HHS included participation in the coordination of the federal public health response to Zika, working closely with the Centers for Disease Control and Prevention (CDC), other federal partners and leaders in Puerto Rico. Mullen serves on the editorial board of the CDC’s Morbidity and Mortality Weekly Report, the Robert Wood Johnson Foundation’s Policies for Action National Advisory Committee, the Alzheimer’s Association/CDC Healthy Brain Initiative Leadership Committee and the Medical Education Committee for the Icahn School of Medicine at Mount Sinai. She also is a member of the Committee on a National Strategy for Cancer Control in the United States at the National Academies of Sciences, Engineering and Medicine. A former member of the Advisory Committee to the CDC Director and its subcommittee on health disparities, Mullen chaired the CDC’s Breast and Cervical Cancer Early Detection and Control Federal Advisory Committee. She is a former president of the Association of State and Territorial Health Officials. Board certified in internal medicine, Mullen received her bachelor’s degree and Master of Public Health from Yale University where she also completed a post-doctoral fellowship in psychosocial epidemiology. She graduated from the Mount Sinai School of Medicine, where she was elected to Alpha Omega Alpha national medical honor society, and completed her residency at the Hospital of the University of Pennsylvania. She also holds a Master of Public Administration from Harvard University’s John F. Kennedy School of Government.

  • Sandro Galea

    Lailea Noel, PhD

    Assistant Professor, University of Texas

  • Lailea Noel is an assistant professor at the Steve Hicks School of Social Work. Noel’s research investigates the social and economic conditions that contribute to lower cancer treatment utilization and higher mortality rates in marginalized communities, particularly communities of color, and communities within residentially segregated urban and rural neighborhoods. She has a passion for conducting community-based participatory research and has a wealth of experience engaging communities, social scientists and medical professionals in such research partnerships. Her research interest and approach are informed by the two decades she spent as an oncology social work administrator at prestigious organizations — including the American Cancer Society and University of Michigan Comprehensive Cancer Center — prior to pursuing her Ph.D. During her doctoral studies at Washington University in St. Louis, Noel participated in a five-year, community-based participatory research project in an area with high rates of poverty and the worst cancer mortality rates in metropolitan St. Louis. Her dissertation work, supported by an American Cancer Society Doctoral Training Grant in Oncology Social Work, explored the experiences of African American women in St. Louis, who had not started treatment for breast cancer six-months to two years following diagnosis. Since she joined the NYU Silver faculty in 2016, and was the 2018-19 Donald D. Harrington Faculty Fellow at The University of Texas at Austin.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Leadership

Course Information

  • Audience: Public Health team leaders, supervisors and aspiring public health and health profession leaders
  • Format: Self-Paced
  • Price: Free
  • Length: 25 min
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to .5 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are .5. Provider ID: 1131137 Event ID: PM1131137_SCSO.  
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: Strong Culture, Strong Organization: A Public Health Leadership  Series for Leading in Difficult Times - Part 2
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This informative and engaging leadership series explores the relationship between organizational culture and the ability of an organization to adapt and respond to external and internal challenges. The three part self-paced virtual series introduces participants to what culture means in health profession settings, culture diagnosis, values based and resilient leadership, and makes a case for integrating kindness and appreciation into culture.


What you'll learn

After completing the training, you will be able to...

  • Define organizational culture
  • List two attributes of culture unique to health serving organizations
  • Summarize the relationship between culture, leadership, and performance
  • Identify methods to determine core organizational values


Subject Matter Experts

  • Kathleen MacVarish
    Joan Bohlke Kaijala, MPP
  • Joan is an independent consultant currently working on public health projects related to health professions workforce, health equity and organizational development. For many years, Joan worked in both federal and state service. In these positions she was an integral part of the creation of the Massachusetts Health Care Workforce Center and helped establish the first health professions workforce surveys tied to licensure. As an organizational development specialist she helped institute a first of it’s kind culture survey within a federal agency, while also leading numerous people and culture projects. Other leadership roles include President, Board of Directors of the TSC Childcare, Inc., and Vice President of USA Track and Field New England. An avid runner, Joan competed for the New Balance Boston track club, qualifying for the U.S. Nationals. Joan holds a Bachelor of Science degree in Health Policy and Management from Providence College, and a Master of Arts in Public Policy from Stony Brook University; she is the proud mom of Theo and Kai.



Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

Onboarding New Employees

What are the benefits of an effective onboarding plan for new employees? 


NEPTHC New England Public Health Training Center Logo NCHEC CHES Logo       PHLN Public Health Learning Navigator Quality Seal       

 
Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_ONE.
    If you are not seeking CHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Articulate
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

An effective onboarding plan helps new employees adjust to their jobs by establishing better relationships, clarifying expectations and objectives, and providing support through feedback, coaching and follow-up. This leads to higher job satisfaction and performance, lower employee stress, greater commitment to the organization, and decreased staff turnover.


What you'll learn

After completing this course, you will be able to...

  • Name three ways effective onboarding programs help new employees adjust to their jobs
  • List six benefits of an effective onboarding program
  • Describe the 4 C’s that every onboarding plan should include
  • Design an onboarding plan for new employees that covers day one, week one, and 30/60/90 day check-ins


Subject Matter Expert

Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

How to Teach Adults: Strategies for Creating Meaningful Learning Experiences

Wondering how adults learn? Not sure how to teach a fellow adult? Want to make sure your learners are learning?

  NEPTHC New England Public Health Training Center Logo  NCHEC CHES Logo  Maven Tree Consulting Logo   

   PHLN Public Health Learning Navigator Quality Seal    

Course Information

  • Audience: Public health organizations and professionals interested in workforce development; leaders and managers responsible for developing and delivering training and learning experiences to improve public health.
  • Format: Self-paced online training
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID: SS1131137_HTA
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Financial Planning and Management Skills
  • Learning Level: Awareness
  • Companion trainings: None
  • Supplemental materials: Resources PDF file
  • Pre-requisites: None
  • Articulate
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this workshop

This training will teach you the science behind how adults learn. You’ll learn how to make learning engaging and actionable for your learners, as well as strategies for ensuring your participants mastered your content.

What you'll learn

After completing this course, you will be able to...

  • Explain the principles of adult learning
  • Create learning experiences for different learning styles
  • Assess the needs of learners
  • Write measurable learning objectives
  • Create positive and productive learning spaces
  • Give clear instructions
  • Provide actionable feedback


Subject Matter Expert

  • Ariela Freedman

    Dr. Ariela Freedman, PhD, MPH, MAT

  • Dr. Ariela Freedman is an experienced trainer with over 20 years of experience in education and public health, including CDC, state and local public health departments, Head Start, camps and afterschool programs, nonprofits, and public schools. She also works with corporate clients and health care professionals, with a specific focus on empowering women. As a Gallup-certified Strengths coach, she facilitates Strengths workshops with a focus ondeveloping skills in leadership, management, communication,and team building. Ariela’s workshops are known for being interactive, creative, fun, and designed for immediate use. Ariela has a PhD in Behavioral Sciences and Health Education from Emory University and an MPH from the University of Minnesota. Ariela also has a Master of Arts in Teaching and a BA in English Literature. She is also a certified Positive Discipline Trainer. Ariela is the Owner and Founder of MavenTree Consulting and an Adjunct Assistant Professor at Emory University. Ariela began her career as a high school English, Drama, and Debate teacher in Chicago. She later directed health programming at Head Start in Minneapolis, then served as an Assistant Professor in the Rollins School of Public Health at Emory University. In addition to her consulting work, Ariela sings with her synagogue choir and teaches art workshops in her home art studio.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

    * Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Introduction to Systems Thinking

How do you solve problems by addressing their underlying causes rather than treating the symptoms?

   Ross & Company Logo  PHLN Public Health Learning Navigator Quality Seal    NCHEC CHES Logo


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Course Information

  • Audience: Public health professionals, or a related professionals who collaborate to improve population health or work to improve the social determinants of health
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IST.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: 1 day live training, offered periodically through NEPHTC
  • Supplemental materials: None
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

This self-study course introduces learners to the fundamental tools of Systems Thinking.

Systems thinking provides a framework for identifying and addressing the underlying causes of complex problems. This approach minimizes responding to problem symptoms and the associated unintended consequences of quick fixes.

This training will provide an overview of key concepts and specific tools for use with a systems thinking approach.

Systems thinking skills were identified as one of the top new skills needed by the public health workers in a recent report “Building Skills For a More Strategic Workforce” from the National Consortium for Public Health Workforce Development.

What you'll learn

After completing this course, you will be able to...

  • Define Systems Thinking and describe its application in understanding and resolving complex problems.
  • Explain three Systems Thinking tools (the Iceberg, System Archetypes, and Belief/Action/Results (BAR) framework).
  • Apply these Systems Thinking tools to an important issue in your workplace.


Subject Matter Expert

  • Julia Ross
    Julia Ross
    Systems Thinking Consultant
    Ross & Company, Inc.


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Coaching Skills

How can you balance employee evaluation and employee coaching to become a more effective manager? 

 
NEPTHC New England Public Health Training Center LogoLPHI Local Public Health Institute Logo  NCHEC CHES Logo       PHLN Public Health Learning Network Quality Seal         


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Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_CS.
    If you are not seeking CHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

As a manager, you wear two hats that can be difficult to manage effectively. On one hand, you have to evaluate your employees and make decisions regarding promotions, demotions, salary actions, and terminations. On the other hand, you are also a coach and an advocate for your employees' success. Employees may be reluctant to be frank and discuss weaknesses or mistakes. While there is no perfect solution, this course will help you to understand the problems and provide you with a strategy to effectively balance these two inherently conflicting roles.


What you'll learn

After completing this course, you will be able to...

  • Apply the four-step coaching process
  • Make clear separations between performance reviews and developmental coaching sessions
  • Demonstrate how to listen effectively and with empathy
  • Recognize how to discuss performance issues that will impact an employee's ability to achieve his/her goals


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Grant Writing Basics

What are the best practices you should know to write a winning grant proposal and maintain long-term support?

NEPHTC New England Public Health Training Center Logo    LPHI Local Public Health Institute Logo


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Course Information

  • Audience: Public health professionals
  • Format: Self-Paced
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_GWB.
    If you are not seeking a CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Financial Planning and Management
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Learners will uncover the essential components of grant writing, including where to find the right funding, the implications of different application processes, and the structural components of a grant proposal. Learners will also have the opportunity to assist a program manager with writing a grant for a hypothetical scenario.


What you'll learn

After completing the training, you will be able to...

  • Distinguish between different grant types
  • List the three main sources of funding
  • Identify where to look for grants
  • Describe best practices when crafting the various sections of a compelling grant proposal
  • Outline tips for winning and maintaining a grant proposal


Subject Matter Experts

  • Kathleen MacVarish
    Kathleen MacVarish, MS

    Associate Professor of the Practice,
    Boston University
    School of Public Health

Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Holding Effective Meetings

How can you make the best use of employee time in meetings? Learn about the key components to running a successful meeting. 

NEPTHC New England Public Health Training Center LogoLPHI Local Public Health Institute Logo  NCHEC CHES Logo      PHLN Public Health Learning Navigator Quality Seal   

Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_HEM.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Job Aid
  • Pre-requisites: None
  • Articulate
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? We've all sat through meetings like that at some point in our careers. Not only are they frustrating to the attendees, but they also deplete one of our most valuable resources, time. In this training, you'll learn about the key components of successful meetings so you can plan, set up, and run a meeting that makes the best use of everyone's time.


What you'll learn

After completing this course, you will be able to...

  • Determine the need for a meeting
  • Plan a successful meeting
  • Set up a meeting
  • Effectively run a meeting
  • Follow up after a meeting


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Trauma-Informed Conversations

What does resiliency-building look like in the context of your everyday conversations with clients?

 NEPTHC New England Public Health Training Center Logo    BPHC Boston Public Health Commision Logo           


Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 45 minutes
  • Credential(s) eligible for contact hours:Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness.
  • Companion trainings: 
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

Trauma-Informed Conversations (or TIC) are particularly important when working with vulnerable clients or patients. A trauma-informed approach acknowledges that individuals are made vulnerable by the ways our social systems are designed and recognizes that each individual processes and reacts to trauma differently.

In this course we will discuss trauma and resiliency and provide practical tips for Community Health Workers and other providers on how to act as facilitators, connectors, and supportive teammates in advancing a client’s particular goals for their clinical care or general health.


What you'll learn

After completing this course, you will be able to...

  • Describe trauma and resiliency
  • Identify different stress responses that are common in individuals
  • Identify strategies for conducting trauma-informed conversations
  • Samantha Calero
    Samantha Calero
  • Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.


Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Introduction to HIPAA for CHWs

What are best practices for managing clients' protected health information?

 NEPTHC New England Public Health Training Center Logo PHLN Public Health Learning Navigator Quality Seal NCHEC CHES Logo

Enroll

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IHIPAACHW.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings:  Introduction to Ethics for CHWs, Interviewing for CHWs
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.


What you'll learn

After completing this course, you will be able to...

  • Define HIPAA
  • List key components of protected health information
  • Identify at least three circumstances where CHWs apply HIPAA during their workday
  • Recognize one circumstance when you have an obligation to report HIPAA covered information


Subject Matter Expert

  • Dawn Heffernan

    Dawn Heffernan

  • Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Introduction to Ethics for CHWs

What types of ethical dilemmas do you encounter on the job and how do you respond to these dilemmas? If you want more time to reflect on the types of ethical dilemmas faced by CHWs this course will be a good introduction for you.

   
 NEPTHC New England Public Health Training Center Logo     PHLN Public Health Learning Navigator Quality Seal      NCHEC CHES Logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_IECHW. 
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings: A Brief Introduction to HIPAA for CHWs, Interviewing
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Community Health Workers face ethical dilemmas on a daily basis. Ethical challenges can range in severity and in some cases can be quite complex. This short introduction raises awareness of what is an ethical dilemma and equips CHWs with tools to assist them when making decision about the best course of action.


What you'll learn

After completing this course, you will be able to...

  • Recognize the definition and purpose of a code of ethics
  • Identify conditions for a situation to be considered an ethical dilemma
  • List 3 resources available to assist CHWs to make decisions about the best course of action for each ethical dilemma encountered.


Subject Matter Expert

  • Dawn Heffernan

    Dawn Heffernan

  • Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Building a Culture of Resilience

What quick learning is available to support public health professionals develop resilience at the community, organizational or personal level during times of adversity and significant stress?

 
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Register

Course Information

  • Audience: Public health professionals, especially those managing teams and influencing the community, interested in promoting resilience.
  • Format: Webinar
  • Date/Time:

    2019-2021 and ongoing

  • Price:

    Free

  • Time: A continuously growing collection of  microlearnings, covering 3 topic areas, mostly under 5 minutes. Takes 2 hours to complete all training.
  • Credential(s) eligible for contact hours: If you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: Building Resiliency in Extended Events (Sessions 1, 2 and 3) 

    Building Resiliency in Extended Events (Sessions 4, 5 and 6)
    Both of these courses are CHES/MCHES eligible.

  • Supplemental materials: Session PowerPoint
  • Pre-requisites:

About this Course

Resilience is defined by psychologists as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress. This collection of micro-learnings and resources will equip learners with practical actions and tools that can be applied in any environment by changing thoughts and behaviors in times of adversity and trauma.



How to Use this Resource

Select from the below topics as you need learning, are preparing to engage with your community, elected officials and governing boards, or your workforce/ team. Or explore the opportunities for yourself.


What You'll Learn

At the end of the recording, participants will be able to:

  • Obtain resilience micro-learnings and resources for use in public health


Collaboration

This resource was developed by the Public Health Learning Network, a consortium of regional Public Health Training Centers, the country’s most comprehensive resource for public health workforce development. Program management and instructional design of this resource was provided by the Midwest Public Health Training Center.



Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Mental Health

How to Change for the Better

What are the most common barriers to personal change and what can you do to overcome them?

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Course Information

  • Audience: Public Health team leaders, supervisors and aspiring public health and health profession leaders
  • Format: Self-Paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: If you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: None
  • Pre-requisites: None


About this course

Behavioral scientist and professor Katy Milkman explores the inner workings of change in her book How to Change: The Science of Getting from Where You Are to Where You Want to Be. In this course, you’ll learn about behavioral change and explore strategies you can use to achieve your own goals. You’ll also discover what keeps us from changing and how we can overcome these typical barriers to change.  

This course is provided in partnership with the Next Big Idea Club and Articulate 360. 


What you'll learn

After completing the training, you will be able to...

  • Describe the value of identifying fresh start times to attempt a change
  • Explain why elastic habits are stronger habits
  • List 2 examples of “temptation bundling” 
  • Distinguish between hard and soft commitments to identify an appropriate strategy for yourself
  • Describe how emulating peers can support positive behavior change


Subject Matter Expert

  • Katy Milkman
    Katy Milkman


  • Katy Milkman is the James G. Dinan Professor at The Wharton School of the University of Pennsylvania, host of Charles Schwab’s popular behavioral economics podcast Choiceology, and the former president of the international Society for Judgment and Decision Making. She is also the co-founder and co-director of the Behavior Change for Good Initiative, a research center with the mission of advancing the science of lasting behavior change. Over the course of her career, Katy has worked with or advised dozens of organizations on how to spur positive change, including Google, the U.S. Department of Defense, the American Red Cross, 24 Hour Fitness, Walmart and Morningstar. An award-winning scholar and teacher, Katy writes frequently about behavioral science for major media outlets such as The Washington Post, The New York Times, and The Economist. Her bestselling book How to Change: The Science of Getting From Where You Are to Where You Want to Be was named one of the eight best books for healthy living in 2021 by the New York Times, and Katy was also named one the world’s top 50 Management thinkers by Thinkers50 in 2021. Katy earned her undergraduate degree from Princeton University (summa cum laude), where she studied Operations Research and American Studies, and her PhD from Harvard University where she studied Computer Science and Business.



Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement:
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Mental Health

Storytelling for Public Health

How can you effectively convey your public health message using storytelling? 


NEPTHC New England Public Health Training Center Logo  NCHEC CHES Logo   PHLN Public Health Learning Navigator Quality Seal

Course Information

  • Audience: Public health professionals, especially program managers and communication specialists, in governmental and non-profit sectors. Public health stakeholders who would like to contribute their story to the public health dialog.
  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID:SS1131137_04012020.
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Communication Skills
  • Learning Level: Performance – learners will be able to outline a story using a storyboard.
  • Companion trainings: None
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This course introduces storytelling as an effective communication tool in public health practice. After reviewing story structures, learners will review public health stories in multiple formats and outline their own story using a storyboard.

Do you have a great idea, data, or experience to share but can’t seem to reach your intended audience? Create a story to match your communication goal, audience, delivery options. In this course you will learn the elements of story and become familiar with two formats that you can use to frame your story. After reviewing real public health examples in a variety for formats, try outlining your own story using a storyboard. 


What you'll learn

After completing this course, you will be able to...

  • Briefly describe the history of storytelling
  • Explain why story is an effective means of communication
  • Define the subject, audience, goal, and delivery format options for a story
  • Define the elements of a story: hook, inciting incident, protagonist, antagonist, tension, climax and conclusion
  • Explain two story formats: Story Mountain and the Journey Curve
  • Describe how a storyboard is used to outline a story
  • List questions to ask yourself when creating your title
  • List ethical consideration of storytelling
  • Outline a story in storyboard format


Subject Matter Expert


  • Lynn Zanardi Blevins

  • Lynn Zanradi Blevins has been practicing public health in government and academic settings for 20 years in the areas of infectious disease, environmental health, emergency preparedness, and One Health (human-animal-environmental health).



    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

    * Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Communication

Creating Persuasive Public Health Messaging

Do you struggle with describing your work and its public health impact? Avoid "story spaghetti" - learn how to craft compelling messages for public health projects and programs.

MPHTC Midwestern Public Health Training Center Logo    ML Strategy Consulting Logo CHES NCHEC Logo  


Enroll

Course Information

  • Audience: Public health professionals, or related professionals who  work to improve the social determinants of health and population health.
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: PM1131137_10292020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication skills
  • Learning Level: Awareness
  • Companion Trainings Creating Your Marketing Pitch
    Marketing Public Health
  • Supplemental materials: None
  • Pre-requisites None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

Creating Persuasive Public Health Messaging is a one-hour self paced course for public health managers and leaders. An “online, self-paced” version of the Creating Your Marketing Pitch half day workshop, this version contains examples from Rhode Island and Ohio.

This training is a collaboration project between Region 1 PHTC (New England Public Health Center - NEPHTC) and Region 7 PHTC (Midwestern Public Health Training Center - MPHTC).

What you'll learn

After completing this course, you will be able to...

  • Identify the four pillars of a strong brand
  • Explain how to formulate a clear, concise, compelling, and consistent elevator pitch
  • Explain how to build a strong brand message hierarchy
  • Discuss common mistakes to avoid when creating persuasive messaging
  • Apply the characteristics of effective messaging using realistic public health case studies

Subject Matter Experts

  • picture of Kristal Cleaver
    Michele Levy 
    Marketing Consultant
    ML Brand Strategy Consulting


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Having trouble accessing the course? Contact support@nephtc.org

Category: Communication

Marketing Public Health

How can the basic principles of branding and marketing contribute to the success of your public health mission? Learn how to develop an effective marketing communications plan.

LPHI Local Public Health Institute Logo      ML Strategy Consulting Logo     PHLN Public Health Learning Navigator Quality Seal      

NCHEC CHES logo 


Enroll

Course Information

  • Format: Online, self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_MPH.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: none
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Whether you are managing a single program or an entire public health department, understanding the basic principles of branding and marketing can be crucial to your success. Every program and organization has key stakeholders. The goal of this course is to offer concrete strategies for communicating with those stakeholders in order to support your broader program and organizational goals.

What you'll learn

After completing this course, you will be able to...

  • Describe the four pillars of building a strong brand
  • Outline the steps for developing an effective marketing communications plan which includes:
    • Understanding the mission and goals
    • Knowing the audience
    • Identifying the core umbrella messaging
    • Defining messaging by target audience, and
    • Identifying and prioritizing tactics
  • Describe the importance of educating the staff and other stakeholders on desired brand behaviors, and
  • Identify and track success metrics.

Subject Matter Expert


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This training was supported by the Massachusetts Department of Public Health (MDPH) with funds made available by the Grant or Cooperative Agreement Number 6 NB01OT009172-01-02, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services. This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 "Regional Public Health Training Center (PHTC) Program." This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Communication